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Appgate SDP vs Cisco Secure Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th)
Appgate SDP
Ranking in Secure Access Service Edge (SASE)
17th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
ZTNA as a Service (15th), ZTNA (7th), Microsegmentation Software (6th)
Cisco Secure Access
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
73
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (9th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (5th), Domain Name System (DNS) Security (2nd)
 

Mindshare comparison

As of September 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.0% compared to the previous year. The mindshare of Appgate SDP is 2.4%, up from 1.8% compared to the previous year. The mindshare of Cisco Secure Access is 3.9%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.9%
iboss3.2%
Appgate SDP2.4%
Other90.5%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Joseph Koomson - PeerSpot reviewer
Ip Network Security Specialist at MTN Ghana
Zero trust access has strengthened remote connectivity and secures diverse office devices
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improvement. When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure. Currently, aside from invalid username and password errors, Appgate SDP provides generic errors related to policy, such as a policy admin error. The system should provide deeper diagnostics to explain why a user cannot connect. The dashboard could also be enhanced with additional features and logins to provide better visibility. Sometimes there is no immediate clarity about what is happening. After using Appgate SDP for a long time and experiencing various errors, we have learned where to investigate, but this would be problematic for new users trying to resolve issues. The dashboard could display user connection times, failure reasons, and other relevant information. The user activity logs and accounting features should be improved in particular.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The console is cloud-based, which is something I really appreciate."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"It was a very easy product to install. It can be deployed very fast."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"Our primary use case for this product is DLP,"
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"Previously, with AnyConnect, we experienced frequent issues, and in comparison to that solution, we have seen significant improvement and minimum downtime."
"One of the most important features is stopping lateral movement across our network."
"It is pretty stable."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."
"The interface is really friendly. It's simple to understand."
"Based on ROI, Cisco Secure Access is worth the investment, as it is a core security product that allows customers to measure their ROI effectively."
"I consider the most valuable feature of Cisco Secure Access to be that it merged everything into one dashboard, the Cisco Secure Access dashboard."
"The most valuable feature of Cisco Secure Access is the VPN, which I find very easy to use."
"Cisco Secure Access has had a positive impact on protecting our organization from threats such as phishing and ransomware."
"Cisco Secure Access has helped my organization significantly, especially when we went through a cyber event and lost all our previous remote access, and we were able to get Cisco Secure Access up within seven days and roll it out to all our people to get everybody back online."
"From my point of view, the biggest return on investment when using Cisco Secure Access is the significant reduction in security risks and improved operational efficiency."
"Cisco Secure Access has protected our company against threats such as phishing or ransomware, as we have seen it successfully address various cybersecurity vulnerabilities."
"Cisco Secure Client is really efficient for all the users and mostly for the enterprise, so I would say Cisco Secure Client would be the primary one."
 

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"The endpoint-type solution is an area that needs some improvement."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure."
"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."
"On the cloud, when you make some changes, it may be difficult."
"The user interface should be improved as it is not very easy to work with the updates."
"Having been associated with Cisco for more than fifteen to twenty years, I find it increasingly difficult to get tech support these days. Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms."
"We did run into an issue with URL filtering where it would not filter a site properly. It took months to resolve by Cisco, but that is the only hiccup I would say there has been."
"The licensing is a bit expensive for some features of Cisco Secure Access compared to other competitors."
"To improve Cisco Secure Access, I believe there should be better clarity from Cisco regarding where organizations should focus their investments."
"There is a need for improved global coverage since the service relies on the cloud provider's data centers."
"The only bad experiences we have had were really sort of when the platform launched and I think even Cisco was still learning how to support it."
"We don't have any good tools right now, which is a problem."
"I am not using the AI assistant feature of Cisco Secure Access much yet. I think it is a little bit limited right now."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"We pay $100 per user per month. One license for the site is around $17."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Outsourcing Company
11%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
7%
Outsourcing Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise14
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Appgate SDP?
Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...
What needs improvement with Appgate SDP?
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improv...
What is your primary use case for Appgate SDP?
Appgate SDP is used for user connectivity both in the office and outside the office for remote connectivity. When out...
What is your experience regarding pricing and costs for Cisco Secure Access?
The pricing is not too bad because it's per headcount with Cisco Secure Access. You check how many clients you have. ...
What is your primary use case for Cisco Secure Access?
I am dealing with Cisco Secure Access products. As a consultant and reseller, I am using it myself with Cisco Secure ...
What advice do you have for others considering Cisco Secure Access?
The AI element of Cisco Secure Access should have better guidance on the logs. To be honest, I can't think of anythin...
 

Also Known As

iBoss Cloud Platform
No data available
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Find out what your peers are saying about Appgate SDP vs. Cisco Secure Access and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.