We performed a comparison between AppDynamics, Dynatrace, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"It helped to find quick solutions for specific business transactions."
"End-user monitoring (web and mobile)"
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"Autodiscovery of application topology, based on real user traffic."
"The monitoring is similar to Dynatrace."
"This solution is easy to use and very powerful, it is a complete tool for us."
"The initial setup is simple."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks"
"The ability to really drill into performance issues and help our application teams understand what is causing the business's problems."
"Interrelating the logs and infrastructure issues, application issues, DC RUM, everything in one dashboard, saves us time in troubleshooting."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"The solution is multi-tenant and based in Big data technology."
"We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production."
"Dynatrace provide us the in-depth details to know what is wrong in the application and what are performance issues, then really quickly we are able to debug any performance issues or any other performance-related issues."
"Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services."
"It's integrated with different monitoring tools, such as AppDynamics."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."
"SQL statement monitoring"
"While it is scalable, it could be better."
"As per my experience, the drill-down feature can be improved at the class level."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"This solution is expensive."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"The dashboard could improve."
"Mainly navigation needs improvement. It is easier to follow a flow. Following the flow of the admin now is not easy."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."
"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
"Dynatrace needs to improve its configuration."
"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause."
"I would like to see the ability to pull more user-friendly reports."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"It should improve its integrations with various tools, especially service management tools."
"More out of the box Cloud integration and capabilities."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
