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Apica vs DX SaaS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apica
Ranking in Application Performance Monitoring (APM) and Observability
53rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Log Management (47th), IT Operations Analytics (14th), Observability Pipeline Software (4th)
DX SaaS
Ranking in Application Performance Monitoring (APM) and Observability
61st
Average Rating
6.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Digital Experience Monitoring (DEM) (18th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.7%, up from 0.5% compared to the previous year. The mindshare of DX SaaS is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Apica0.7%
DX SaaS0.8%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PA
Test Automation Specialist -Full Stack at IBM
Recording flows and script enhancements streamline performance testing, but script access limitations and outdated language hinder some functions
Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields. The tool has a test analyzer for clear reporting and downloading PDF reports. It is useful for both performance and automation testing, facilitating access to headers and payloads easily, enhancing scripts with dynamic values.
JM
Technical Manager at Tech Mahindra Limited
It's highly customizable but lacks many features of available in competing solutions
DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly. They upgrade the product every 15 to 30 days, and the process isn't seamless. It's like implementing the solution all over again. We monitor around 1,000-plus applications and have more than 100,000 agents, so we require a smooth upgrade process. It's nearly impossible to stay updated on the latest version. Upgrading the Dynatrace agent is smoother. You don't need to worry about it. If the agent is on the Dynatrace server, you only need to push it. After that, you will be notified to reboot the APM or CLM. That's it. It took us three years to deploy the agent on 1,000-plus applications across 40,000-plus servers. Now, they are saying they are ending support for 7.0.49, and we need to upgrade. The path to upgrading isn't straightforward. The first process is manual, and we can push it to different servers so it is visible. What's our configuration? Who is going to do the configuration? It's not typical or practical. I don't understand how product teams don't see that. That feature is not there. We hope they add this feature to the new product called DX Platform, which consists of net apps. All those network monitoring tools will be combined into DX Platform. All the monitoring functionality is moved to DX Platform. You can't see a trend of your metrics grouped according to the last month, six months, one year, etc. The resolution is not there. I want granular visibility into data captured in the last 15 seconds. Those are essential features. I am not saying that DX lacks solid features, but they need to consider it. Some core functionality of the product is missing. We have around 50-plus requests to add previously available features in the on-premise version. That is one reason application teams are reluctant to go to DX SaaS. We are struggling to make them understand and trying to find alternatives for the existing features. We've had many discussions with the product team, telling them we need this functionality. However, they tell us it's not on their product roadmap. They are gradually adding other features, but we need our requirements to be a priority. You cannot say you will try to add those requested features that aren't on your product roadmap. There is always a catch in the product. We use around 10 tenants in production and six in the test run. First of all, there is nothing in the pane. If we are trying to see the data from an application, how do we know which tenant and application are reporting? There was a feature called Enterprise Team Center, but that functionality has been removed. All the applications are connected to the manager, which is connected to ETC. If you go to ETC, you can find the server and see your data, but that functionality was not there. Every product should have a management feature, but that is missing, and they are saying that it is not there in the roadmap. It is a basic requirement. You need to understand that. That is not there, manager, and they are saying that is not there in the roadmap as well. They have created a new tenant page temporarily. It is not there currently. It is not a required thing. There is a feature called Domain, but that concept is gone. We've struggled a lot, and what they provided in the initial migration stage is no longer working. We were delayed for two months because we didn't give them the correct input. They don't know their product. We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly."
"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."
"The solution captures all our requests and responses."
"The product team behind it is very committed to making those changes and the customer happy."
"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"Anyone can understand the solution easily because it doesn't require a specific scripted language."
"Our ROI on Apica Synthetic is risk reduction, and it has increased revenue due to improvements in the mean time to detect and mean time to repair that the solution brings to the table, minimizing downtime."
"It is easy to set up and configure."
"Actionable insight is the most valuable feature."
"It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"Enterprise scalability is good and we use 3 data centers with each have its satellite or poller server to limit the network transaction as locally as possible"
 

Cons

"The customer service and support were a little slow to respond. The browser sometimes checks alerts on unknown issues like latency from Apica's side."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"Apica is costly, and there's no way to test mobile applications through Apica."
"Having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome."
"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."
"The accuracy of alerts can be improved a little bit; what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts."
"Apica was a relatively new tool when I started using it. Although Apica had good documentation, it still felt less developed or advanced than a tool like LoadRunner."
"Sometimes there's an outage, but it's not frequent."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this."
"Old user interface and dashboards could be improved."
"Its good for a small or homogenous platform, but for a complex platform involving different application services, root cause identification and reading the instrument through the web can be cumbersome and not very user friendly."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
 

Pricing and Cost Advice

"The pricing is fair. It is neither too cheap nor too expensive."
"The solution's pricing is not cheap, but it is in the midrange."
"I am sure that Apica's price will be lower than LoadRunner."
"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."
"The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."
"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."
"The pricing is very reasonable, but it is not cheap."
"The product is less expensive compared to LoadRunner."
"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
15%
Financial Services Firm
13%
Outsourcing Company
10%
Outsourcing Company
18%
Construction Company
9%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Apica Synthetic?
Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...
What is your primary use case for Apica Synthetic?
I use Apica for performance testing, where I record our flows, enhance our scripts, and add inline code and correlation IDs. This provides dynamic values for execution. I use Apica for automation t...
What advice do you have for others considering Apica Synthetic?
I find Apica challenging to learn initially due to the lack of online training resources besides documentation. It's essential for someone knowledgeable to provide KT sessions. Overall, I rate Apic...
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Comparisons

 

Also Known As

Apica LoadTest, Apica Synthetic
CA DXI, CA Digital Experience Insights
 

Overview

 

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo
CNN
Find out what your peers are saying about Apica vs. DX SaaS and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.