

Splunk Observability Cloud and Apica are leaders in the monitoring solutions category, each excelling in distinct areas. Based on feature set, Splunk's real-time problem identification and dashboard customization give it an edge in data visualization, while Apica excels in synthetic monitoring with advanced scripting capabilities.
Features: Splunk Observability Cloud is renowned for its data integration, customizable dashboards, and real-time issue detection. It provides extensive infrastructure monitoring, which offers detailed insights and improved scalability for comprehensive application performance assessments. Apica shines with its synthetic monitoring and dynamic scripting capabilities, which allow users to simulate complex user interactions, perform detailed API monitoring, and handle multi-protocol scenarios effectively.
Room for Improvement: Splunk Observability Cloud could enhance endpoint protection and third-party tool integration, while its high cost is a concern for many users. Improving the automation of infrastructure discovery could be beneficial. On the other hand, Apica needs to focus on better report integration and customization, streamline its user interface, and improve alert management. Users also desire broader protocol support and simpler setup for on-premises monitoring, alongside more flexible pricing structures.
Ease of Deployment and Customer Service: Both Splunk and Apica offer flexible deployment options, suitable for cloud or on-premises environments. Splunk supports a wide range of deployment scenarios, including hybrid cloud models, while Apica emphasizes synthetic monitoring across global cloud locations. In terms of customer service, Splunk is noted for its responsive support, although the variability in service levels is mentioned. Apica's support is highly responsive, albeit with a learning curve due to complex features.
Pricing and ROI: Splunk Observability Cloud's pricing is considered premium, reflecting its extensive feature set, and many users appreciate the ROI through improved analytics and reduced downtime. However, cost remains a significant concern for some. Apica is viewed as more cost-effective, with pricing based on the number of checks rather than users, allowing for competitive and negotiable licensing terms, which are flexible to meet customer budgets. Both solutions report ROI improvements through operational efficiency and reduced downtime.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
APICa is scalable.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
When editing scripts, only one can be accessed at a time, risking changes affecting other folders.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
It is useful for both performance and automation testing, facilitating access to headers and payloads easily, enhancing scripts with dynamic values.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 2.2% |
| Apica | 0.6% |
| Other | 97.2% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 47 |
Apica leads in observability cost optimization, empowering IT teams to manage telemetry data economics efficiently. It supports various data types, reducing costs by 40% with flexible deployment options and eliminating tool sprawl through modular solutions.
Apica Ascent optimizes observability costs across metrics, logs, traces, and events and provides adaptability beyond proprietary formats. Its patented InstaStore™ technology ensures maximum storage efficiency and advanced root cause analysis. Organizations leverage Apica for comprehensive control over observability investments, reducing runaway costs. With solutions for mitigating high-cardinality data challenges, Apica supports any data lake preference and offers cloud or on-premises deployments. Its modular solutions eliminate unnecessary tool redundancies, enhancing economic efficiency in telemetry data management.
What features define Apica's capabilities?Apica addresses industry needs in monitoring and testing applications, enhancing user experience across sectors. It is instrumental in synthetic checks, load testing, API monitoring, and validating functionalities for stability in gaming, finance, eCommerce, and banking platforms. Apica's versatility supports both on-premises and cloud environments, ensuring accurate insights into service availability and network performance.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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