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Apica vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Apica alerts enhance operational efficiency by reducing costs, staffing needs, and downtime, delivering significant ROI and improved performance.
Sentiment score
7.0
Splunk Observability Cloud boosts productivity, efficiency, and ROI by simplifying problem detection and improving KPI management and collaboration.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
 

Customer Service

Sentiment score
7.1
Apica offers responsive service and custom scripts, though time zone challenges affect support efficiency for global customers.
Sentiment score
7.0
Splunk Observability Cloud support is generally responsive but can be slow, with improvement needed, especially in the APAC region.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
 

Scalability Issues

Sentiment score
7.6
Apica offers scalable, reliable monitoring and performance testing with seamless integration, allowing diverse users to manage infrastructure effortlessly.
Sentiment score
7.4
Splunk Observability Cloud is scalable and flexible but can be costly, with challenges in data ingestion and implementation.
APICa is scalable.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
 

Stability Issues

Sentiment score
7.3
Apica is praised for stability and reliability, with minimal outages, effective monitoring, and quick bug resolution.
Sentiment score
7.7
Splunk Observability Cloud is highly stable, rated 8-10/10 for reliability, with minor issues usually from user configurations.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
 

Room For Improvement

Apica lacks an intuitive interface, needs more customization, better alert accuracy, and improved documentation, scripting compatibility, and update management.
Splunk Observability Cloud needs integration, automation, performance, pricing improvements, and enhanced UI, documentation, AI, and support services.
When editing scripts, only one can be accessed at a time, risking changes affecting other folders.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
 

Setup Cost

Apica offers cost-effective licensing with negotiable discounts, primarily based on the number of checks, including cloud hybrid features.
Splunk Observability Cloud offers advanced features but can become costly as data volume and infrastructure needs grow.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
 

Valuable Features

Apica offers global monitoring with flexible scripting, user-friendly interface, accurate alerts, and seamless integration for efficient operations.
Splunk Observability Cloud offers seamless data integration, real-time insights, and efficient monitoring, enhancing performance visibility across diverse environments.
It is useful for both performance and automation testing, facilitating access to headers and payloads easily, enhancing scripts with dynamic values.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
 

Categories and Ranking

Apica
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Log Management (18th), IT Operations Analytics (6th), Observability Pipeline Software (2nd)
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.5%, up from 0.3% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.0%
Apica0.5%
Other97.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Punith H K - PeerSpot reviewer
Enables users to create scripts easily and provides excellent real-time monitoring features
It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Media Company
11%
Insurance Company
7%
Retailer
7%
Financial Services Firm
15%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise17
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise43
 

Questions from the Community

What do you like most about Apica Synthetic?
The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...
What is your experience regarding pricing and costs for Apica Synthetic?
I know Apica is an expensive solution, but it is worth the money for the service it provides.
What needs improvement with Apica Synthetic?
Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Comparisons

 

Also Known As

Apica LoadTest, Apica Synthetic
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Apica vs. Splunk Observability Cloud and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.