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Amdocs CES vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amdocs CES
Ranking in CRM
132nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (31st), Billing Software (59th)
Oracle CX Sales
Ranking in CRM
12th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Opportunity Management (8th), Sales Force Automation (5th)
 

Mindshare comparison

As of April 2026, in the CRM category, the mindshare of Amdocs CES is 0.4%, up from 0.0% compared to the previous year. The mindshare of Oracle CX Sales is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Oracle CX Sales1.0%
Amdocs CES0.4%
Other98.6%
CRM
 

Featured Reviews

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MK
Sales Head - ICT Sector at a insurance company with 10,001+ employees
Workflow-driven processes enhance sales efficiency and analytical insights
Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.
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Top Industries

By visitors reading reviews
Construction Company
21%
Manufacturing Company
14%
Computer Software Company
8%
Retailer
8%
Construction Company
15%
Manufacturing Company
11%
University
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

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What do you like most about Oracle CX Sales?
The integration with other systems is easy.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...
 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: March 2026.
885,728 professionals have used our research since 2012.