Amdocs CES vs Ericsson OSS comparison

The compared Amdocs and Ericsson solutions aren't in the same category. Amdocs is ranked #176 in CRM , and holds a 0.1% mindshare in the category. Ericsson is ranked #1 in OSS , and holds a 26.5% mindshare.

Amdocs CES

466 Views
14 Comparison Views

Ericsson OSS

787 Views
763 Comparison Views

Amdocs CES

Ericsson OSS

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amdocs CES and Ericsson OSS based on real PeerSpot user reviews.

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Buyer's Guide

CRM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amdocs CES

Average Rating

0.0

Number of Reviews

Ranking in other categories

CRM (176th), Customer Experience Management (54th), Billing Software (53rd)

Ericsson OSS

Average Rating

0.0

Number of Reviews

Ranking in other categories

Operations Support Systems (1st)

Mindshare comparison

Amdocs CES and Ericsson OSS aren’t in the same category and serve different purposes. Amdocs CES is designed for CRM and holds a mindshare of 0.1%.
Ericsson OSS, on the other hand, focuses on Operations Support Systems, holds 26.5% mindshare, down 32.2% since last year.

CRM

Operations Support Systems

Top Industries

By visitors reading reviews

Computer Software Company

19%

Educational Organization

15%

Manufacturing Company

Financial Services Firm

Comms Service Provider

13%

Government

11%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

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Comparisons

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Compared 25% of the time

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Compared 36% of the time

Huawei OSS vs Ericsson OSS

Compared 19% of the time

Oracle OSS vs Ericsson OSS

Compared 18% of the time

HPE OSS Solutions vs Ericsson OSS

Compared 16% of the time

NetCracker OSS vs Ericsson OSS

Compared 11% of the time

More Ericsson OSS Competitors

Product Reports

Buyer's Guide

CRM

June 2025

Download Amdocs CES product report

No data available

Also Known As

No data available

Telcordia

Overview

CES is the only integrated suite that redefines the customer experience from the device to the network.

Amdocs

Ericsson Operations Support Systems (OSS) Services simplify the introduction of new services and technologies while assuring customer, service and network quality and performance. Through automation and analytics, Ericsson's OSS services help operators deliver customer experiences while monetizing infrastructure investments. Part of Ericsson Systems Integration services portfolio, Ericsson Operations Support System Services provide a full set of transformative services, solutions and capabilities. Nokia OSS engagement model embraces strategic assessment, planning and design, implementation, and continuous operation and support. It help evolve operator OSS into business assets that enable revenue generation, customer experience and operations and technology migrations.

Ericsson

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.