Amazon OpenSearch Service vs Catchpoint comparison

Amazon OpenSearch Service

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and Amazon OpenSearch Service are key contenders in the performance monitoring and search service markets, respectively. User reviews indicate that Amazon OpenSearch Service has the upper hand due to its comprehensive features and scalability.

Features: Catchpoint offers extensive monitoring capabilities, data visualization tools, and real-time alerts. Amazon OpenSearch Service provides seamless integration with Elasticsearch, advanced search functionalities, and flexible data ingestion.

Room for Improvement: Catchpoint could improve intuitive customization options, analytics depth, and interface usability. Amazon OpenSearch Service needs enhanced documentation, reduced latency, and better query performance.

Ease of Deployment and Customer Service: Catchpoint users find the deployment process straightforward and customer support highly responsive. Amazon OpenSearch Service users report a satisfactory deployment experience but have mixed feedback about customer service quality.

Pricing and ROI: Catchpoint has higher initial setup costs but offers significant returns through robust monitoring. Amazon OpenSearch Service offers competitive pricing and delivers high ROI due to its scalability and feature set, making it more cost-efficient according to users.

To learn more, read our detailed Amazon OpenSearch Service vs. Catchpoint Report (Updated: June 2025).

Amazon OpenSearch Service vs. Catchpoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon OpenSearch Service

Ranking in Application Performance Monitoring (APM) and Observability

23rd

Average Rating

7.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (21st)

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (58th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 1.9%, up from 0.1% compared to the previous year. The mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

VijayKumar27

Software Engineer at The American College

Effective as a vector store, serverless architecture but there aren't enough security features

The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.

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AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."

"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."

"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."

"The customer service is excellent, rated nine out of ten."

"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."

"This service already sorts data like vectors. They have classified the storage pre-defined."

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"

"The business analytics capabilities are the most important feature it provides."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint provides a great amount of information."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The solution offers three different ways of slicing data to look for abnormalities."

More Catchpoint pros

Cons

"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."

"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."

"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."

"They can enhance data visualization."

"One improvement I would like to see is support for auto-scaling."

"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."

"One improvement I would like to see is support for auto-scaling."

"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"The old user version was better, it was more user-friendly."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

More Catchpoint cons

Pricing and Cost Advice

Information not available

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Educational Organization

30%

Financial Services Firm

20%

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Amazon OpenSearch Service?

We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage

What is your experience regarding pricing and costs for Amazon OpenSearch Service?

I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...

What needs improvement with Amazon OpenSearch Service?

In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

What needs improvement with Catchpoint?

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Product Reports

Amazon OpenSearch Service

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Overview

Amazon OpenSearch Service is often used for log analysis, real-time application monitoring, and searching large datasets. Users benefit from its scalability, ease of use, and AWS integration, appreciating its capability to handle high data volumes while providing efficient search functionalities.

Many users choose Amazon OpenSearch Service for its powerful search and indexing capabilities, real-time analytics, and strong integration with AWS services. Key highlights include minimal downtime, detailed documentation, and efficient data processing. Scalability and automatic scaling are standout features, enabling users to manage high data volumes seamlessly. However, there is a call for improved integration, enhanced stability, and better support. Some users find the setup and configuration process challenging and desire more customization options for security features.

What are the key features of Amazon OpenSearch Service?

Scalability: Automatically scales to accommodate data growth and workload fluctuations.
Real-Time Analytics: Provides up-to-date insights and monitoring for applications.
Integration with AWS: Easily integrates with other AWS services, enhancing workflows.
Powerful Search Capabilities: Fast and efficient search and indexing functionalities.
Detailed Documentation: Comprehensive guides and resources to assist users.
Security Features: Flexible security options to protect data and manage access.

What benefits should users look for in reviews?

Efficiency: Quick data processing and minimal downtime.
Scalability: Ability to handle increasing data volumes without manual intervention.
Ease of Use: User-friendly interface and management tools.
Reliability: Consistent performance with robust support for data management workflows.
Integration: Seamless integration with existing AWS services and infrastructure.

In industries such as finance, healthcare, and e-commerce, Amazon OpenSearch Service is implemented to manage and analyze large datasets in real time. Companies benefit from its ability to monitor application performance, analyze log data, and enhance search functionalities, leading to improved operational efficiency and decision-making processes.

Amazon Web Services (AWS)

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Amazon OpenSearch Service vs. Catchpoint