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Amazon OpenSearch Service pros and cons

Vendor: Amazon Web Services (AWS)

3.8 out of 5

12 reviews
92% willing to recommend

Pros & Cons summary

Amazon OpenSearch Service offers excellent stability and efficient data handling, appealing to tech buyers. Users appreciate the comprehensive documentation and business analytics capabilities, leading to strong application performance and return on investment. Despite high costs and configuration complexity, the service ensures good log management. However, challenges with data handling and database management within Elasticsearch are noted. Improvements in integration documentation and query handling would enhance user experience further.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Amazon OpenSearch Service is noted for its stability and ease of initial setup.

The documentation is praised for being excellent, contributing to its reputation as a market-leading option.

Elastic effectively manages failures and minimizes downtime.

Amazon OpenSearch Service enhances the ability to efficiently store and search large amounts of data.

Customer service is highly rated, emphasizing its effective managed database solution.

CONS

There is a lack of options to manage the database within Amazon Elasticsearch, making database management challenging.

The configuration process is complicated and requires improvement for better ease of use.

The pricing of Amazon OpenSearch Service is considered too costly compared to the amount of data used, with improvement needed in this area.

A wish for better documentation on integration and query handling is expressed, especially following migration from Elasticsearch.

Support for auto-scaling is requested as an area for enhancement in the service.

Amazon OpenSearch Service Pros review quotes

Surjit Choudhury

Consultancy at Ebenezer International School

Jun 22, 2023

Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable.

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Senior DevOps Engineer at Ebryx

Apr 19, 2024

We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage

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SK

Cybersecurity Lead Consultant at Cywarden

May 20, 2025

Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment.

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Amazon OpenSearch Service

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Learn what your peers think about Amazon OpenSearch Service. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

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Software Engineer at The American College

Jul 4, 2024

This service already sorts data like vectors. They have classified the storage pre-defined.

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AS

Senior Java Software Developer at VOIS

Apr 2, 2025

I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities.

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AWS Certified Solutions Architect at Trestle

Nov 12, 2024

Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves.

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DC

Devendra Chhaiya

Tech Lead at a tech vendor with 51-200 employees

Sep 25, 2018

The stability of the product is good.

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Johnny Suleiman

MS AWS expert at Bespin Global MEA, an e& enterprise Company

Nov 7, 2024

The business analytics capabilities are the most important feature it provides.

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AJ

Senior Software Engineer at a financial services firm with 10,001+ employees

Nov 4, 2020

In case there is a failure, Elastic manages everything well, and there no major downtime.

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BD

Dev Lead at Silicod

Oct 17, 2023

It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs.

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Amazon OpenSearch Service Cons review quotes

Surjit Choudhury

Consultancy at Ebenezer International School

Jun 22, 2023

I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it.

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Senior DevOps Engineer at Ebryx

Apr 19, 2024

It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users.

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SK

Cybersecurity Lead Consultant at Cywarden

May 20, 2025

In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data.

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Amazon OpenSearch Service

Free Report: Amazon OpenSearch Service Reviews and More

Learn what your peers think about Amazon OpenSearch Service. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

865,295 professionals have used our research since 2012.

Software Engineer at The American College

Jul 4, 2024

The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing.

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AS

Senior Java Software Developer at VOIS

Apr 2, 2025

We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product.

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AWS Certified Solutions Architect at Trestle

Nov 12, 2024

One improvement I would like to see is support for auto-scaling.

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DC

Devendra Chhaiya

Tech Lead at a tech vendor with 51-200 employees

Sep 25, 2018

There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product.

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Johnny Suleiman

MS AWS expert at Bespin Global MEA, an e& enterprise Company

Nov 7, 2024

They can enhance data visualization.

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AJ

Senior Software Engineer at a financial services firm with 10,001+ employees

Nov 4, 2020

The configuration should be more straightforward because we had to select a lot of things.

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BD

Dev Lead at Silicod

Oct 17, 2023

One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic.

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Show 2 more reviews (out of 12)

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Product Categories

Product Categories

Application Performance Monitoring (APM) and Observability

Search as a Service

Popular Comparisons

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Wazuh vs Amazon OpenSearch Service

Dynatrace vs Amazon OpenSearch Service

Zabbix vs Amazon OpenSearch Service

Datadog vs Amazon OpenSearch Service

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IBM Security QRadar vs Amazon OpenSearch Service

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