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Alluvio Aternity vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Ranking in Mobile APM
4th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Digital Experience Monitoring (DEM) (6th)
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
44th
Ranking in Mobile APM
5th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio Aternity is 0.5%, up from 0.5% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
Muhammad JunaidJawed - PeerSpot reviewer
Helps to find devices that are lost but improvement is needed in mapping
The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"While it also provides desktop metrics, the main thing we use it for is monitoring our applications."
"Alluvio Aternity is stable."
"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"The user experience it provides is the most valuable feature for us."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"I would rate Workspace ONE Intelligence nine out of ten."
"Integration is also very easy."
 

Cons

"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"The solution is available at a higher price than other solutions."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"I would say the reporting capabilities of this product could use room for improvement."
"Its user interface and features should be improved. They don't support new versions of certain Linux editions. That is one of the reasons why we have to move to another solution."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
 

Pricing and Cost Advice

"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"The solution's price is pretty comparable to the industry."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't ...
What advice do you have for others considering Workspace ONE Intelligence?
Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...
 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
Apteligent, Crittercism
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Alluvio Aternity vs. Workspace ONE Intelligence and other solutions. Updated: May 2025.
858,038 professionals have used our research since 2012.