Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
Real User
Top 5
May 28, 2025
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't currently a need for improvement. Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days. The main issue is the time to resolve problems, not the time to response, which is adequate.
Challenges are so many challenges out there. Windows devices installment in Workspace ONE Intelligence and Windows devices management needs improvement. I don't see any new AI features, and I would like to see them integrated into this solution.
One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset.
Find out what your peers are saying about Omnissa, New Relic, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: November 2025.
Application Performance Monitoring (APM) and Observability help improve the efficiency of applications by providing visibility and insights into system performance.
Application Performance Monitoring and Observability involve tracking and analyzing the performance of applications and infrastructure. APM focuses on detecting and diagnosing performance issues, while Observability emphasizes gaining insight into the internal state of systems. By combining these approaches, IT teams can ensure...
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't currently a need for improvement. Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days. The main issue is the time to resolve problems, not the time to response, which is adequate.
Challenges are so many challenges out there. Windows devices installment in Workspace ONE Intelligence and Windows devices management needs improvement. I don't see any new AI features, and I would like to see them integrated into this solution.
One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset.