Alluvio AppResponse vs OpenText Real User Monitoring comparison

Alluvio AppResponse vs. OpenText Real User Monitoring

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (56th)

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
OpenText Real User Monitoring	0.4%
Alluvio AppResponse	0.3%
Other	99.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ahmet Kilic

Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)

It's a total solution that gives you end-to-end visibility at all levels

I rate Alluvio AppResponse 10 out of 10. If you work for a financial company especially, you probably face problems on the application side. The problem is easy to identify, but you need to determine the root cause. You can solve issues easily via AppResponse because it shows you all the details of your transactions so you can see the real problem in the database, network, software, etc. For example, you can find the solution easily if you create the right dashboard on your site. If you can't find the problem, you can observe or investigate PCAP.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ability to see end to end user, application, server, and network response time and throughput data."

"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."

"It provides us with complete visibility of every packet."

"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."

"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."

"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"

"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."

"We really like the scalability capabilities."

More Alluvio AppResponse pros

"The most valuable feature is application performance monitoring."

"The reporting feature is good for us."

"Real User Monitor has improved our productivity."

"It offers near-real-time analytics, which is helpful."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"Very easy to implement."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

More OpenText Real User Monitoring pros

Cons

"Technical support needs to be more responsive."

"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."

"The recent changes in corporate structure may have caused some decrease in support quality."

"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."

"The reporting models need improvement as most of the time, we have to customize the reports manually."

"The recent changes in corporate structure may have caused some decrease in support quality."

"The pricing is on the higher side of things. If they could lower it, that would be ideal."

"Need to bring back the NetFlow module for AppResponse."

More Alluvio AppResponse cons

"The solution's technical support presents a lot of issues with too many delays."

"The product needs more R&D to make it easier and more compatible with other software."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

"Some issues with login errors."

"We would like to see support for non-Windows environments."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"The solution is no more expensive than other products."

"It is costly for small and medium businesses."

"The price is a little bit high, especially because we have to pay an import tax."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Not expensive."

"If I compare with other vendors, other vendors are more expensive"

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869,566 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Performing Arts

12%

Energy/Utilities Company

Computer Software Company

Manufacturing Company

13%

Performing Arts

11%

Computer Software Company

11%

Hospitality Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

What do you like most about Riverbed SteelCentral AppResponse?

The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Alluvio AppResponse product report

OpenText Real User Monitoring

Download OpenText Real User Monitoring product report

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Riverbed

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

Avea, Maccabi Healthcare Services, TEB

Alluvio AppResponse vs. OpenText Real User Monitoring