Alluvio AppResponse vs OpenText Real User Monitoring comparison

Riverbed and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Riverbed is ranked #46 with an average rating of 8.0, while OpenText is ranked #42 with an average rating of 7.7. Riverbed holds a 0.5% mindshare in APM, compared to OpenText’s 0.6% mindshare. Additionally, 93% of Riverbed users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.

Alluvio AppResponse

Read 17 Alluvio AppResponse reviews

1,735 Views
781 Comparison Views

93% willing to recommend

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

916 Views
861 Comparison Views

58% willing to recommend

Alluvio AppResponse

OpenText Real User Monitoring

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

OpenText Real User Monitoring and Alluvio AppResponse are real-time user monitoring solutions. Alluvio AppResponse appears to have the upper hand due to its extensive features and overall value for the price.

What features are offered by OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText provides comprehensive data analysis, user insights, and beneficial integration capabilities. Alluvio AppResponse offers robust network performance monitoring, in-depth analytics, and scalability.

What areas of improvement can be found in OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText needs improvements in scalability and enhanced reporting capabilities. Alluvio AppResponse users seek a more straightforward configuration process and reduction in complexity.

How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText is known for its straightforward deployment process and reliable customer support. Alluvio AppResponse faces a more complex deployment but offers good customer service.

What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText is cost-effective with competitive pricing and satisfactory ROI. Alluvio AppResponse is pricier but provides better value due to its advanced features, leading to a high ROI.

To learn more, read our detailed Alluvio AppResponse vs. OpenText Real User Monitoring Report (Updated: December 2025).

Buyer's Guide

Alluvio AppResponse vs. OpenText Real User Monitoring

December 2025

Download the complete report

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

46th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (54th)

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.5%, up from 0.2% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
OpenText Real User Monitoring	0.6%
Alluvio AppResponse	0.5%
Other	98.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Satyam Kumar

Senior Technical Engineer at a consultancy with 1-10 employees

Identifies and analyzes performance issues quickly using in-built AI and ML

With Alluvio AppResponse, there is an in-built analytical analysis with AI and ML, which identifies and provides data such as the number of TCP retransmits, web access time, total connection time out, total connections established, and server-side errors. The RTCC response time composition chart is crucial because it helps pinpoint the issue's origin, whether from the server, network, or application side. It's a superb product when compared to SolarWinds SAM, which is agent-based, while Alluvio AppResponse captures all traffic from the core switch.

Read full review

Yasir Amin

Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees

User-level monitoring with near-real-time analytics boosts service availability

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ability to see end to end user, application, server, and network response time and throughput data."

"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."

"It provides us with complete visibility of every packet."

"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"

"We really like the scalability capabilities."

"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."

"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."

"The most valuable feature is performance monitoring."

More Alluvio AppResponse pros

"The most valuable feature is application performance monitoring."

"The reporting feature is good for us."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"With the solution, you can easily access any issues in your infrastructure."

"Real User Monitor has improved our productivity."

"It is a good product."

"The technical support is good at resolving issues."

More OpenText Real User Monitoring pros

Cons

"The recent changes in corporate structure may have caused some decrease in support quality."

"The reporting models need improvement as most of the time, we have to customize the reports manually."

"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."

"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."

"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."

"The recent changes in corporate structure may have caused some decrease in support quality."

"Alluvio AppResponse should improve its ability to expand across multiple operating systems."

"They need to better integrate with products and solutions from different vendors."

More Alluvio AppResponse cons

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"This technology is considered to be older."

"The product needs more R&D to make it easier and more compatible with other software."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"The solution is no more expensive than other products."

"It is costly for small and medium businesses."

"The price is a little bit high, especially because we have to pay an import tax."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"If I compare with other vendors, other vendors are more expensive"

"Not expensive."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Performing Arts

15%

Manufacturing Company

Media Company

Manufacturing Company

12%

Performing Arts

10%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

See all answers

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

See all answers

What is your primary use case for Riverbed SteelCentral AppResponse?

We are the partner of Riverbed. Once any customer buys the Riverbed product, we deploy and configure it to meet their use cases. Alluvio AppResponse can identify if a page or an application is slow...

See all answers

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

Comparisons

vRealize Network Insight vs Alluvio AppResponse

Compared 10% of the time

LogicMonitor vs Alluvio AppResponse

Compared 6% of the time

Elastic Observability vs Alluvio AppResponse

Compared 6% of the time

Splunk AppDynamics vs Alluvio AppResponse

Compared 6% of the time

Nagios XI vs Alluvio AppResponse

Compared 6% of the time

More Alluvio AppResponse Competitors

Dynatrace vs OpenText Real User Monitoring

Compared 14% of the time

OpenText SiteScope vs OpenText Real User Monitoring

Compared 13% of the time

Splunk AppDynamics vs OpenText Real User Monitoring

Compared 13% of the time

New Relic vs OpenText Real User Monitoring

Compared 10% of the time

LogicMonitor vs OpenText Real User Monitoring

Compared 9% of the time

More OpenText Real User Monitoring Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Download Alluvio AppResponse product report

Buyer's Guide

OpenText Real User Monitoring

January 2026

Download OpenText Real User Monitoring product report

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Riverbed

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

Avea, Maccabi Healthcare Services, TEB

Buyer's Guide

Alluvio AppResponse vs. OpenText Real User Monitoring

December 2025

Free Report: Alluvio AppResponse vs. OpenText Real User Monitoring

Find out what your peers are saying about Alluvio AppResponse vs. OpenText Real User Monitoring and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,114 professionals have used our research since 2012.

See our Alluvio AppResponse vs. OpenText Real User Monitoring report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.