Alluvio AppResponse vs OpenText Real User Monitoring comparison

Riverbed and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Riverbed is ranked #50 with an average rating of 8.0, while OpenText is ranked #47 with an average rating of 7.7. Riverbed holds a 0.2% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 93% of Riverbed users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.

Alluvio AppResponse

Read 17 Alluvio AppResponse reviews

474 Views
191 Comparison Views

93% willing to recommend

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

447 Views
247 Comparison Views

58% willing to recommend

Alluvio AppResponse

OpenText Real User Monitoring

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Real User Monitoring and Alluvio AppResponse are real-time user monitoring solutions. Alluvio AppResponse appears to have the upper hand due to its extensive features and overall value for the price.

What features are offered by OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText provides comprehensive data analysis, user insights, and beneficial integration capabilities. Alluvio AppResponse offers robust network performance monitoring, in-depth analytics, and scalability.

What areas of improvement can be found in OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText needs improvements in scalability and enhanced reporting capabilities. Alluvio AppResponse users seek a more straightforward configuration process and reduction in complexity.

How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText is known for its straightforward deployment process and reliable customer support. Alluvio AppResponse faces a more complex deployment but offers good customer service.

What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to Alluvio AppResponse?

OpenText is cost-effective with competitive pricing and satisfactory ROI. Alluvio AppResponse is pricier but provides better value due to its advanced features, leading to a high ROI.

To learn more, read our detailed Alluvio AppResponse vs. OpenText Real User Monitoring Report (Updated: June 2025).

Buyer's Guide

Alluvio AppResponse vs. OpenText Real User Monitoring

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

50th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (59th)

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

47th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.2%, up from 0.2% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ahmet Kilic

Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)

It's a total solution that gives you end-to-end visibility at all levels

I rate Alluvio AppResponse 10 out of 10. If you work for a financial company especially, you probably face problems on the application side. The problem is easy to identify, but you need to determine the root cause. You can solve issues easily via AppResponse because it shows you all the details of your transactions so you can see the real problem in the database, network, software, etc. For example, you can find the solution easily if you create the right dashboard on your site. If you can't find the problem, you can observe or investigate PCAP.

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Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance."

"Ability to see end to end user, application, server, and network response time and throughput data."

"It provides us with complete visibility of every packet."

"Riverbed's product is a superb product."

"The most valuable feature is performance monitoring."

"We really like the scalability capabilities."

"You need a packet capture device to perform any type of network monitoring. It helps ensure that network overloads don't happen with alerts allowing for proactive decisions."

"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."

More Alluvio AppResponse pros

"Real User Monitor has improved our productivity."

"It offers near-real-time analytics, which is helpful."

"It is a good product."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"With the solution, you can easily access any issues in your infrastructure."

"Very easy to implement."

"The most valuable feature is application performance monitoring."

"The technical support is good at resolving issues."

More OpenText Real User Monitoring pros

Cons

"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."

"Technical support needs to be more responsive."

"Alluvio AppResponse should improve its ability to expand across multiple operating systems."

"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."

"Need to bring back the NetFlow module for AppResponse."

"The pricing is on the higher side of things. If they could lower it, that would be ideal."

"The recent changes in corporate structure may have caused some decrease in support quality."

"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."

More Alluvio AppResponse cons

"The product needs more R&D to make it easier and more compatible with other software."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

"Some issues with login errors."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"We would like to see support for non-Windows environments."

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

"The price is a little bit high, especially because we have to pay an import tax."

"The solution is no more expensive than other products."

"It is costly for small and medium businesses."

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"Not expensive."

"If I compare with other vendors, other vendors are more expensive"

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

14%

Energy/Utilities Company

Government

Financial Services Firm

28%

Government

Real Estate/Law Firm

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Riverbed SteelCentral AppResponse?

The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.

See all answers

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

See all answers

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

See all answers

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

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Compared 100% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

Download Alluvio AppResponse product report

Buyer's Guide

OpenText Real User Monitoring

May 2025

Download OpenText Real User Monitoring product report

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Riverbed

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

Avea, Maccabi Healthcare Services, TEB

Buyer's Guide

Alluvio AppResponse vs. OpenText Real User Monitoring

June 2025

Free Report: Alluvio AppResponse vs. OpenText Real User Monitoring

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