Alfresco vs Hyland OnBase vs OpenText Content Management comparison

Alfresco and Hyland OnBase are both solutions in the Enterprise Content Management category. Alfresco is ranked #7 with an average rating of 6.8, while Hyland OnBase is ranked #6 with an average rating of 7.6. Alfresco holds a 7.8% mindshare in ECM, compared to Hyland OnBase’s 5.8% mindshare. Additionally, 80% of Alfresco users are willing to recommend the solution, compared to 100% of Hyland OnBase users who would recommend it.

Alfresco

Read 14 Alfresco reviews

3,969 Views
3,255 Comparison Views

80% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

4,894 Views
2,692 Comparison Views

100% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

4,029 Views
3,425 Comparison Views

96% willing to recommend

Alfresco

Hyland OnBase

OpenText Content Management

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Executive Summary

We performed a comparison between Alfresco, Hyland OnBase, and OpenText Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: February 2026).

Buyer's Guide

Enterprise Content Management

February 2026

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Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 7.8%, up from 7.8% compared to the previous year. The mindshare of Hyland OnBase is 5.8%, down from 6.6% compared to the previous year. The mindshare of OpenText Content Management is 8.0%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Content Management	8.0%
Hyland OnBase	5.8%
Alfresco	7.8%
Other	78.4%

Enterprise Content Management

Featured Reviews

Jacinto Manuel Obispo Marquez

Country Head Spain at Apiux

Maintaining document integrity with persistent linking and customizable workflows

Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk. Clients, especially large enterprises such as banks, are concerned about document security if someone breaches the server. It would be beneficial if Alfresco offers different options for document storage, such as databases or cloud solutions. Also, it would be helpful if Alfresco's viewer could be easily embedded in other systems, as its integration is currently complex.

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reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

Has provided deep integration with business applications and supported full content lifecycle management

OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Document repository."

"I like the ease of use, sections, and calendar."

"Alfresco's technical support is very fast and professional."

"The digitalization of workflow, forms, operations, and business processes is also significant."

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"The most valuable feature is the flexibility of the searching elements of the metadata."

More Alfresco pros

"The product's initial setup phase is not difficult."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"I like the cloud and its integrability."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The solution is very developed and we are not taking full advantage of its functionalities."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

More Hyland OnBase pros

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

"The tool's most valuable features are document storage, security, and compliance."

"An SAP user can store documents directly into OpenText without a connector."

"Scalability is great. We can extend areas horizontally and vertically."

"The engineering document management system is one of the most valuable features."

"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

Cons

"Metadata, auto class, disposition log, and legal hold."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."

"The setup process for Alfresco was complex."

"I would like them to consider document capture functionality."

More Alfresco cons

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The migration is a bit difficult in the tool."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

More Hyland OnBase cons

"The response time is not effective, and the staff lacks adequate knowledge."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"The solution should work better with partners and be more developer-friendly."

"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"OpenText Extended ECM's user interface could be improved."

"The tool's documentation is not proper and has missing information like steps."

"User interface needs improvement (at least in the version we are using, desktop client)."

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"It is cheaper compared to head-to-head competitors."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"There are costs for any upgrade or additional functions."

"The tool's price is high."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

"Both Open Text ECM and IBM File share are expensive."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The total cost of the product will vary on the capabilities required"

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The product is pricey."

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM is an expensive solution."

More OpenText Content Management pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Government

10%

Computer Software Company

Comms Service Provider

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Government

12%

Manufacturing Company

10%

Financial Services Firm

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...

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What needs improvement with Alfresco?

Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...

See all answers

What is your primary use case for Alfresco?

This is mainly for unstructured document management systems with workflow and data classification.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitio...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hylan...

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a b...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText Content Management has changed the licensing concept to one license that includes all features. Although thi...

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What needs improvement with OpenText Content Suite Platform?

There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define...

See all answers

What is your primary use case for OpenText Content Suite Platform?

We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions...

See all answers

Comparisons

OpenText Documentum Content Management vs Alfresco

Compared 9% of the time

SharePoint vs Alfresco

Compared 8% of the time

Nuxeo vs Alfresco

Compared 7% of the time

OpenText Content Manager vs Alfresco

Compared 7% of the time

IBM FileNet vs Alfresco

Compared 5% of the time

More Alfresco Competitors

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 6% of the time

Informatica Intelligent Data Management Cloud (IDMC) vs Hyland OnBase

Compared 4% of the time

Microsoft Power Apps vs Hyland OnBase

Compared 4% of the time

More Hyland OnBase Competitors

SharePoint vs OpenText Content Management

Compared 11% of the time

IBM FileNet vs OpenText Content Management

Compared 9% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 7% of the time

OpenText Content Manager vs OpenText Content Management

Compared 5% of the time

Adobe Experience Manager vs OpenText Content Management

Compared 4% of the time

More OpenText Content Management Competitors

Product Reports

Buyer's Guide

Alfresco

February 2026

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Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

OpenText Content Management

January 2026

Download OpenText Content Management product report

Also Known As

No data available

OnBase

OpenText Content Suite Platform, OpenText Core Share

Overview

The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

Hyland

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Enterprise Content Management

February 2026

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