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Alfresco vs Hyland OnBase vs Nuxeo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 6.7%, down from 7.9% compared to the previous year. The mindshare of Hyland OnBase is 5.1%, down from 6.6% compared to the previous year. The mindshare of Nuxeo is 2.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Hyland OnBase5.1%
Alfresco6.7%
Nuxeo2.7%
Other85.5%
Enterprise Content Management
 

Featured Reviews

Jaspreet k - PeerSpot reviewer
Head of development at Flash
Streamlined compliance workflows have reduced manual document handling and improved governance
Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.
reviewer2650419 - PeerSpot reviewer
Customer Success Manager at a tech company with 51-200 employees
Powerful data model building enables comprehensive document management for government sectors
The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases to apply by oneself during learning. There is not much practice to apply that knowledge directly on Nuxeo and get further details into the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"Document repository."
"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."
"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."
"I have seen a return on investment with Alfresco because errors due to outdated documents have been reduced, processes have been improved, and process flow has also been improved."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"One of Alfresco's strengths is the data modeling, as document domain experts can model type and hierarchical associations and metadata constraints in a declarative way, and a graphical user interface model manager now allows users that don't know XML formalisms to build models."
"The solution is very developed and we are not taking full advantage of its functionalities."
"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"I like the cloud and its integrability."
"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."
"Hyland OnBase has had a positive impact on my organization by reducing manual processes and approval times since the documents are centralized and digitized."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."
"Nuxeo content management engine is powerful and can be adjusted to any need (user interface, document types, automations, workflows)."
"Nuxeo is very powerful in terms of building up the data model and the context model."
 

Cons

"Metadata, auto class, disposition log, and legal hold."
"The configuration of Alfresco is a big challenge."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"I could say that it is not a plug-and-play platform. It has a considerable implementation curve, and the technical administration is demanding."
"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."
"Hyland OnBase could be improved in terms of service support response time."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The migration is a bit difficult in the tool."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"Pricing is too high. Nuxeo Studio has a fixed price, no matter the number of active users is."
"The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers."
 

Pricing and Cost Advice

"There are costs for any upgrade or additional functions."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"It is cheaper compared to head-to-head competitors."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
9%
Government
9%
Government
11%
Financial Services Firm
10%
Computer Software Company
8%
Healthcare Company
8%
Financial Services Firm
16%
Comms Service Provider
16%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with the price, implementation cost, and platform licenses has been that it has been a fair price, the ...
What needs improvement with Alfresco?
For the moment, I have not had any complaints about how Alfresco could be improved that I could escalate.I could say ...
What is your primary use case for Alfresco?
My main use case for Alfresco is to centralize client records, loan documentation, digital contracts, onboarding proc...
What is your experience regarding pricing and costs for Hyland OnBase?
The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were ...
What needs improvement with Hyland OnBase?
I believe Hyland OnBase could improve by making its user interface more user-friendly.I am referring to the learning ...
What is your primary use case for Hyland OnBase?
Hyland OnBase serves as the primary document management solution for all of my company's documents.A concrete example...
What needs improvement with Nuxeo?
The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or ne...
What is your primary use case for Nuxeo?
We are mainly using Nuxeo for the government sector, and we are providing document management for those government se...
What advice do you have for others considering Nuxeo?
The overall rating for Nuxeo is eight out of ten. My advice would be to consider sector and customer requirements car...
 

Also Known As

No data available
OnBase
No data available
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Electronic Arts, Jeppesen, U.S. Navy, Orange, GSD&M, Sirona Dental, Skyscanner, Verizon, Unizin, Enernoc, NHS
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: May 2026.
899,917 professionals have used our research since 2012.