IBM FileNet vs Nuxeo comparison

IBM and Hyland are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Hyland is ranked #20. IBM holds a 10.2% mindshare in ECM, compared to Hyland’s 1.6% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

IBM FileNet

Read 101 IBM FileNet reviews

3,501 Views
2,225 Comparison Views

91% willing to recommend

Nuxeo

Read 2 Nuxeo reviews

315 Views
273 Comparison Views

100% willing to recommend

IBM FileNet

Nuxeo

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Executive Summary

We performed a comparison between IBM FileNet and Nuxeo based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: March 2025).

Buyer's Guide

Enterprise Content Management

March 2025

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Helped 849,686 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Nuxeo

Ranking in Enterprise Content Management

20th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Digital Asset Management (22nd)

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.2%, up from 9.6% compared to the previous year. The mindshare of Nuxeo is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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reviewer2650419

Customer Success Manager at a tech company with 51-200 employees

Powerful data model building enables comprehensive document management for government sectors

The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases to apply by oneself during learning. There is not much practice to apply that knowledge directly on Nuxeo and get further details into the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM provides good support since it's a big company."

"The API's extensibility and new user interface are its most valuable features."

"It improves the time when providing customer service to our constituents."

"The ability to tag data, as it seems to be indexed well. It is a good space to manage data, keep track of it, and organize it."

"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."

"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."

"The features that I have found most valuable include the Data Capture and Case Manager features."

"The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."

More IBM FileNet pros

"Nuxeo is very powerful in terms of building up the data model and the context model."

Cons

"There is no room for improvement in the current version of FileNet, and I have not identified any potential new features or existing problems that require attention."

"Simplifying both training and maintenance would be an improvement."

"I would like to see the dashboard be a little bit more robust and a little more user-friendly"

"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."

"We would like to see, in FileNet, the ability to manage video and audio."

"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."

"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."

More IBM FileNet cons

"The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers."

Pricing and Cost Advice

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

"The cost is about $40,000, plus yearly maintenance."

"Licensing costs depend on the size of the storage."

"It has reduced operating costs by reducing the amount of manual work needed."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

More IBM FileNet pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Government

10%

Insurance Company

Computer Software Company

24%

Financial Services Firm

17%

Insurance Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

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What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

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Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

OpenText Documentum vs IBM FileNet

Compared 16% of the time

SharePoint vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

Mobius Content Services Platform vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

Alfresco vs Nuxeo

Compared 50% of the time

Hyland OnBase vs Nuxeo

Compared 15% of the time

SharePoint vs Nuxeo

Compared 11% of the time

More Nuxeo Competitors

Product Reports

Buyer's Guide

IBM FileNet

April 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Nuxeo product report

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Nuxeo, now part of Hyland, makes it easy to build smart content applications that enhance customer experiences, improve decision making, and accelerate products to market. Common use cases for the Nuxeo Platform include digital asset management (DAM), enterprise content management (ECM), product asset management (PAM), document management, case management, and knowledge management. The Nuxeo Platform has been architected to take full advantage of the cloud and uses a modular architecture to deliver elastic scalability and performance. The platform provides critical content management capabilities with advanced functionality in search, collaboration, workflow, artificial intelligence (AI), machine learning (ML), renditions, a configurable user interface, and the industry's most advanced metadata modeling. Leading organizations use Nuxeo to modernize their information management systems or accelerate ideas to market by connecting data and digital assets.

Hyland

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Electronic Arts, Jeppesen, U.S. Navy, Orange, GSD&M, Sirona Dental, Skyscanner, Verizon, Unizin, Enernoc, NHS

Buyer's Guide

Enterprise Content Management

March 2025

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