Alfresco vs Conga Composer comparison

Why PeerSpot?

Hyland and Conga are both solutions in the Document Management Software category. Hyland is ranked #1 with an average rating of 7.2, while Conga is ranked #3 with an average rating of 8.0. Hyland holds a 8.1% mindshare in DMS, compared to Conga’s 2.5% mindshare. Additionally, 87% of Hyland users are willing to recommend the solution, compared to 100% of Conga users who would recommend it.

Alfresco

Read 20 Alfresco reviews

7,038 Views
2,323 Comparison Views

87% willing to recommend

Conga Composer

Read 19 Conga Composer reviews

1,857 Views
984 Comparison Views

100% willing to recommend

Alfresco

Conga Composer

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco and Conga Composer based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Alfresco vs. Conga Composer Report (Updated: September 2026).

Buyer's Guide

Alfresco vs. Conga Composer

September 2026

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Helped 916,056 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alfresco

Ranking in Document Management Software

1st

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Enterprise Content Management (4th)

Conga Composer

Ranking in Document Management Software

3rd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Document Automation Software (1st)

Mindshare comparison

As of October 2026, in the Document Management Software category, the mindshare of Alfresco is 8.1%, down from 15.9% compared to the previous year. The mindshare of Conga Composer is 2.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Alfresco	8.1%
Conga Composer	2.5%
Other	89.4%

Document Management Software

Featured Reviews

Jaspreet k

Head Of The Operations at Flash AI

Streamlined compliance workflows have reduced manual document handling and improved governance

Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.

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Skumar Skumar

Salesforce Application Support Specialist at Vectra AI

Document creation has become faster and more accurate but complex templates still need improvement

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Alfresco has positively impacted my organization by providing consistent use and the ability to utilize the system when needed to research zoning compliance records."

"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."

"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."

"The most valuable feature is the flexibility of the searching elements of the metadata."

"I like the ease of use, sections, and calendar."

"The digitalization of workflow, forms, operations, and business processes is also significant."

More Alfresco pros

"In my 2.5 years of experience with Conga Composer, I can say that it was one of the best document generation tools that I have used in a very long time."

"Conga Composer helps to create documents faster and saves time."

"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."

"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."

"I find the Conga email template creation and the document template creation features very useful."

"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."

"I have never faced any issues with stability."

"It's quite simple."

More Conga Composer pros

Cons

"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."

"I would like them to consider document capture functionality."

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"Metadata, auto class, disposition log, and legal hold."

"There is need to improve features such as the record management and case management in the product."

"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."

"We would like to see improvement in the numbers of documents that can be managed by the repository."

More Alfresco cons

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."

"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."

"We have not been using Conga Composer extensively or deeply to look for improvements."

"The documentation could be improved."

"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."

"Conga Composer can be improved because it has a steep learning curve, especially for new users."

"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."

"However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template."

More Conga Composer cons

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"There are costs for any upgrade or additional functions."

"It is cheaper compared to head-to-head competitors."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"I think the tool costs around six dollars per user."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

"It's not cheap, but it's not overly expensive either."

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916,056 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

11%

Government

Computer Software Company

Outsourcing Company

16%

Financial Services Firm

10%

Computer Software Company

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	2
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

Pricing, setup costs, and licensing are interesting aspects of Alfresco for our organization. We do not rely solely on licensing as it is based on a billing model rather than just licensing. Since ...

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What needs improvement with Alfresco?

Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality. If I change the metadata, I have to perform re-indexing of all the content f...

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What is your primary use case for Alfresco?

My main use case for Alfresco is as a content management system at an enterprise level. A specific example of how I use Alfresco as an enterprise level content management system is for sharing docu...

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What is your experience regarding pricing and costs for Conga Composer?

Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce

See all answers

What needs improvement with Conga Composer?

See all answers

What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

See all answers

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Product Reports

Buyer's Guide

Alfresco

October 2026

Download Alfresco product report

Buyer's Guide

Conga Composer

October 2026

Download Conga Composer product report

Also Known As

No data available

Conga

Overview

Alfresco offers integration with both cloud and on-premises systems, emphasizing document management, collaboration, and high customization potential. Key attributes include its open-source nature and strong API support, driving efficient content sharing and workflow management.

Alfresco stands out as a robust platform for managing content services, records, and business processes. It enables organizations to implement central repositories for document approval, integrating effectively with applications like SAP and DocuSign. Its extensible architecture, supported by active community involvement, allows customization to meet diverse requirements. Alfresco's scalability, combined with capabilities in metadata management, version control, and workflow automation, supports efficient operations in a paperless environment. Despite benefits, it faces challenges related to interface intuitiveness, document storage security, and integration complexities. Enhancements in AI capabilities and workflow digitalization would further optimize its use.

What are the key features of Alfresco?

Integration: Connects seamlessly with cloud and on-premises systems for streamlined processes.
Document Management: Facilitates effective document handling with metadata and versioning.
Customization: Offers high extensibility through robust API support.
Collaboration: Enhances teamwork through document sharing and collaborative features.
Open-Source: Benefits from active community support for cost-effective solutions.
Workflow Automation: Automates tasks to improve decision-making processes.

What benefits and ROI indicators should users consider?

Cost-Effectiveness: Open-source structure reduces expenses.
Efficiency: Boosts organizational efficiency with scalable and flexible solutions.
Scalability: Supports growing business needs with adaptable architecture.
Flexibility: Customization to tailor to specific requirements and workflows.
Community Support: Strengthened by a vibrant open-source community for ongoing improvements.

In specific industries, Alfresco is utilized for managing intricate content services, facilitating record-keeping processes, and establishing central document repositories. Enterprises integrate it with tools like SAP and DocuSign to automate document approvals and support collaboration, fostering efficiency in document management and reducing reliance on paper-based operations.

Hyland

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

Buyer's Guide

Alfresco vs. Conga Composer

September 2026

Free Report: Alfresco vs. Conga Composer

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