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Box vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
4th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (8th), Cloud Storage (13th), Digital Asset Management (3rd), Content Collaboration Platforms (5th)
Conga Composer
Ranking in Document Management Software
6th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of July 2025, in the Document Management Software category, the mindshare of Box is 7.5%, down from 7.9% compared to the previous year. The mindshare of Conga Composer is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is very good."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"The solution is used for data storage and any kind of visualization."
"We can provide controlled access to documents using the product."
"Box is very user-friendly; more so than SharePoint."
"Box is very simple and effective, so I prefer Box."
"I like the ease of use."
"It is a very user-friendly product."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"I have never faced any issues with stability."
"The initial setup of Conga Composer is easy."
"It's quite simple."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
 

Cons

"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Tasks and comments could be easier to see, report, search, and manage."
"They could integrate better with other platforms."
"The integration with other products should be improved."
"The UI should be faster. Sometimes it lags when switching between documents."
"The solution's data security should be improved."
"The upload speed needs improvement."
"Better integration with other solutions is needed."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"The documentation could be improved."
"Conga is getting more and more expensive."
"The query builder could use some updates."
"The debugging skills could be improved as we need to stay alert for issues."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
 

Pricing and Cost Advice

"I believe Box is cheaper than SharePoint."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"My organization pays for the license."
"Box needs to improve with their pricing in terms of licensing costs."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
Healthcare Company
6%
Computer Software Company
18%
Healthcare Company
11%
Retailer
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.