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Box vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (10th), Digital Asset Management (4th), Content Collaboration Platforms (8th)
Conga Composer
Ranking in Document Management Software
2nd
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of August 2026, in the Document Management Software category, the mindshare of Box is 5.4%, down from 7.6% compared to the previous year. The mindshare of Conga Composer is 2.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Conga Composer2.4%
Box5.4%
Other92.2%
Document Management Software
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
KS
Salesforce Application Support Specialist at Vectra AI
Document creation has become faster and more accurate but complex templates still need improvement
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is scalable."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"It is really easy to load files to and from this solution."
"File and Folder sharing in the organization and outside of it."
"Box is very user-friendly; more so than SharePoint."
"Our employees can access content from anywhere, no-vpn, no special apps, no extra authentications."
"Box is very simple and effective, so I prefer Box."
"We can provide controlled access to documents using the product."
"In my 2.5 years of experience with Conga Composer, I can say that it was one of the best document generation tools that I have used in a very long time."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"Conga Composer helps to create documents faster and saves time."
"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"It's quite simple."
"The initial setup of Conga Composer is easy."
 

Cons

"Better integration with other solutions is needed."
"The integration with other products should be improved."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"There are still some management features I would like to see improved, giving more control to IT."
"Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box."
"Tasks and comments could be easier to see, report, search, and manage."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."
"The query builder could use some updates."
 

Pricing and Cost Advice

"My organization pays for the license."
"Better sign a full year's contract to get a discount."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"I believe Box is cheaper than SharePoint."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
6%
Outsourcing Company
14%
Computer Software Company
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What is your experience regarding pricing and costs for Conga Composer?
Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce
What needs improvement with Conga Composer?
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...
What is your primary use case for Conga Composer?
One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.