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Box vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (8th), Cloud Storage (13th), Digital Asset Management (3rd), Content Collaboration Platforms (5th)
Conga Composer
Ranking in Document Management Software
6th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of June 2025, in the Document Management Software category, the mindshare of Box is 7.1%, down from 8.2% compared to the previous year. The mindshare of Conga Composer is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system's performance is impressive, and file sharing is notably straightforward."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"I like the ease of use."
"Simple file sharing and sync for internal and external customers."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"I like that Box makes it easy to deploy virtual machines."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"I have never faced any issues with stability."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"The initial setup of Conga Composer is easy."
"It's quite simple."
 

Cons

"In future releases, there could be encryption, to have better security."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"Working on documents in real-time is sometimes faulty and could be improved."
"It could be cheaper."
"I find their API to be quite complex and it could be more straightforward."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"Better integration with other solutions is needed."
"The upload speed needs improvement."
"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
"The documentation could be improved."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"The debugging skills could be improved as we need to stay alert for issues."
"Conga is getting more and more expensive."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"The query builder could use some updates."
 

Pricing and Cost Advice

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Box needs to improve with their pricing in terms of licensing costs."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Box's pricing is excellent."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I believe Box is cheaper than SharePoint."
"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
8%
Computer Software Company
6%
Healthcare Company
5%
Computer Software Company
19%
Healthcare Company
10%
Real Estate/Law Firm
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.