Conga Composer vs DocuWare comparison

Why PeerSpot?

Conga and DocuWare are both solutions in the Document Management Software category. Conga is ranked #2 with an average rating of 8.1, while DocuWare is ranked #7. Conga holds a 2.4% mindshare in DMS, compared to DocuWare’s 5.5% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 100% of DocuWare users who would recommend it.

Conga Composer

Read 19 Conga Composer reviews

1,731 Views
883 Comparison Views

100% willing to recommend

DocuWare

Read 2 DocuWare reviews

2,218 Views
1,331 Comparison Views

100% willing to recommend

Conga Composer

DocuWare

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Conga Composer and DocuWare based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Conga Composer vs. DocuWare Report (Updated: September 2026).

Buyer's Guide

Conga Composer vs. DocuWare

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Composer

Ranking in Document Management Software

2nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Document Automation Software (1st)

DocuWare

Ranking in Document Management Software

7th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Enterprise Content Management (24th), Cloud Storage (46th), Content Collaboration Platforms (31st)

Mindshare comparison

As of September 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.4%, up from 1.4% compared to the previous year. The mindshare of DocuWare is 5.5%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Conga Composer	2.4%
DocuWare	5.5%
Other	92.1%

Document Management Software

Featured Reviews

Skumar Skumar

Salesforce Application Support Specialist at Vectra AI

Document creation has become faster and more accurate but complex templates still need improvement

In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.

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Ram Chenna

Enterprise Architect at a consultancy with 10,001+ employees

Great document storing and easy to set up but needs to offer more collaboration capabilities

It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."

"Conga Composer helps to create documents faster and saves time."

"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."

"It's quite simple."

"I have never faced any issues with stability."

"I find the Conga email template creation and the document template creation features very useful."

"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."

"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."

More Conga Composer pros

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"For the most part, the initial setup is easy. There's good documentation."

Cons

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

"However, it is not user-friendly. The UI is a little confusing."

"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."

"I had only one minor issue, which was resolved quickly due to their prompt assistance."

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."

"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."

"However, I would say that despite being easy to set up these templates, there are limitations around looping; some functionalities break when dealing with large templates, around 30 to 40 pages long, and even after working with support we ended up reducing the overall complexity of our template."

"The query builder could use some updates."

More Conga Composer cons

"Its graphical user interface could be more user-friendly."

"It should have collaboration features."

Pricing and Cost Advice

"I think the tool costs around six dollars per user."

"It's not cheap, but it's not overly expensive either."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

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Top Industries

By visitors reading reviews

Outsourcing Company

16%

Financial Services Firm

Computer Software Company

Transportation Company

Construction Company

13%

Computer Software Company

11%

Comms Service Provider

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	7

No data available

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?

Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce

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What needs improvement with Conga Composer?

See all answers

What is your primary use case for Conga Composer?

One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...

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Product Reports

Buyer's Guide

Conga Composer

September 2026

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Buyer's Guide

Document Management Software

August 2026

Download DocuWare product report

Also Known As

Conga

No data available

Overview

Conga Composer offers a powerful document generation tool with seamless Salesforce integration and dynamic data merging, allowing users to create customized templates for efficient workflows.

Featuring an intuitive interface, Conga Composer streamlines document creation through automation, reducing manual tasks and enhancing accuracy. Integrating with Salesforce, it supports dynamic data merging and customizable templates for Word and Excel. E-signature incorporation and multilingual support provide added functionality. Despite its capabilities, users note concerns over cost, documentation depth, and integration challenges beyond Salesforce. Improvements in template management, user guidance, and debugging support could enhance its usability.

What are the key features?

Intuitive Interface: User-friendly design simplifies document creation.
Seamless Salesforce Integration: Allows for smooth data merging and document generation within Salesforce.
Customizable Templates: Provides flexibility with Word and Excel templates.
Automation: Reduces manual tasks and enhances accuracy in workflows.
E-signature Support: Facilitates digital signing processes.
Multilingual Functionality: Supports multiple languages for broad applicability.

What benefits and ROI should users look for?

Increased Efficiency: Automation and dynamic data merging enhance productivity.
Improved Accuracy: Reduces errors in document creation with customizable templates.
Streamlined Workflows: Simplifies processes through integration with platforms like Salesforce.
Enhanced Functionality: Offers flexibility with e-signatures and multilingual support.

Conga Composer is widely applied in sectors like healthcare and finance, automating document creation for invoices, proposals, and reports. It integrates seamlessly with DocuSign for e-signatures, focusing on improving document accuracy and customization for different applications.

Conga

DocuWare is a modern document management and workflow automation platform that transforms the way businesses manage, store, and secure their documents. Designed to enhance collaboration and efficiency, it integrates seamlessly with existing infrastructure and can be customized to meet industry-specific requirements.

In today's digital-driven landscape, DocuWare stands out by offering a powerful combination of document management and workflow automation. By providing tools that streamline document processing and storage, DocuWare ensures easy access to information anytime and anywhere. This platform enhances productivity by automating repetitive tasks and offers robust security measures, thus giving organizations a competitive edge in managing digital content. Highly adaptable, it helps businesses streamline processes without compromising the integrity of their information.

What features make DocuWare stand out?

Workflow Automation: Streamlines complex tasks by automating workflows, reducing manual input.
Document Storage: Centralized storage that ensures secure and easy access to digital documents.
Integration Capabilities: Seamlessly integrates with existing software to enhance functionality.
Security Protocols: Provides robust security features to protect sensitive information.
Search and Retrieval: Advanced search tools that allow quick retrieval of documents.

What benefits should you look for when evaluating?

Time Savings: Reduces time spent on manual tasks, increasing overall efficiency.
Cost Efficiency: Lowers costs related to paper and printing by digitizing documents.
Improved Compliance: Helps maintain regulatory compliance through secure and traceable processes.
Enhanced Collaboration: Facilitates better communication and collaboration by providing easy document access.

DocuWare's implementation varies across industries like healthcare, finance, and education. In healthcare, it secures patient records and improves patient data management. Finance departments benefit from automated invoice processing, enhancing financial transparency and accuracy. Educational institutions use it for managing administrative paperwork, streamlining admissions and record-keeping processes. Each integration is tailored to meet specific industry demands, ensuring maximum effectiveness and user satisfaction.

DocuWare

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

King Hussein Cancer Center, Smart Choice, Tippecanoe County

Buyer's Guide

Conga Composer vs. DocuWare

September 2026

Free Report: Conga Composer vs. DocuWare

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