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Conga Composer vs DocuWare comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
3rd
Average Rating
8.2
Number of Reviews
15
Ranking in other categories
Document Automation Software (1st)
DocuWare
Ranking in Document Management Software
7th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (25th), Cloud Storage (57th), Content Collaboration Platforms (39th)
 

Mindshare comparison

As of March 2026, in the Document Management Software category, the mindshare of Conga Composer is 1.9%, up from 1.3% compared to the previous year. The mindshare of DocuWare is 6.3%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Conga Composer1.9%
DocuWare6.3%
Other91.8%
Document Management Software
 

Featured Reviews

Arminder Singh - PeerSpot reviewer
Product Owner at a tech vendor with 10,001+ employees
Automated proposal workflows have saved hours daily and improve accuracy for every sales quote
Conga Composer can be improved because it has a steep learning curve, especially for new users. Setting up templates can sometimes be complex and requires a good understanding of Salesforce data structures. As an improvement, the product should have a more beginner-friendly user interface and better guided setup or wizards. Template management can get complex, making it difficult to maintain versions and updates. There are some other improvements that can be made, such as reducing the dependency on technical knowledge and addressing integration complexity. Integrating with tools beyond the Salesforce ecosystem can require effort. The product should have plug-and-play integration methods to make it much easier.
RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"I find the Conga email template creation and the document template creation features very useful."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"I have never faced any issues with stability."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
 

Cons

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"Conga is getting more and more expensive."
"The debugging skills could be improved as we need to stay alert for issues."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"It should have collaboration features."
"Its graphical user interface could be more user-friendly."
 

Pricing and Cost Advice

"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"It's not cheap, but it's not overly expensive either."
"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
11%
Real Estate/Law Firm
9%
University
8%
Computer Software Company
14%
Healthcare Company
6%
Retailer
6%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
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Comparisons

 

Also Known As

Conga
No data available
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
King Hussein Cancer Center, Smart Choice, Tippecanoe County
Find out what your peers are saying about Conga Composer vs. DocuWare and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.