Conga Composer vs SS&C Blue Prism comparison

Conga and SS&C Technologies are both solutions in the Document Management Software category. Conga is ranked #5 with an average rating of 8.1, while SS&C Technologies is ranked #12 with an average rating of 7.7. Conga holds a 1.3% mindshare in DMS, compared to SS&C Technologies’s 3.1% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 75% of SS&C Technologies users who would recommend it.

Conga Composer

Read 14 Conga Composer reviews

581 Views
145 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 4 SS&C Blue Prism reviews

1,062 Views
138 Comparison Views

75% willing to recommend

Conga Composer

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Conga Composer and SS&C Blue Prism operate within the automation industry, each targeting different needs. Based on comparisons, Conga Composer holds an advantage in pricing and support, while SS&C Blue Prism excels in advanced automation features and perceived value.

Features: Conga Composer provides document generation capabilities, integration with CRM systems, and customizable templates. SS&C Blue Prism offers robust automation features, scalability, and process management efficiencies.

Ease of Deployment and Customer Service: Conga Composer has an easy implementation process and readily available support. SS&C Blue Prism involves a more complex deployment but benefits from extensive resources to assist users.

Pricing and ROI: Conga Composer features affordable setup costs and a quick return on investment due to a straightforward pricing model. SS&C Blue Prism has higher initial costs but justifies these with significant ROI through extensive automation capabilities.

To learn more, read our detailed Conga Composer vs. SS&C Blue Prism Report (Updated: September 2025).

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Composer

Ranking in Document Management Software

5th

Ranking in Document Automation Software

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Document Management Software

12th

Ranking in Document Automation Software

10th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Process Design (20th), Business Process Management (BPM) (31st), Process Automation (28th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (3rd), Low-Code Development Platforms (22nd), Intelligent Document Processing (IDP) (15th), Loan Management Software (3rd)

Mindshare comparison

As of October 2025, in the Document Management Software category, the mindshare of Conga Composer is 1.3%, down from 1.9% compared to the previous year. The mindshare of SS&C Blue Prism is 3.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Market Share Distribution
Product	Market Share (%)
Conga Composer	1.3%
SS&C Blue Prism	3.1%
Other	95.6%

Document Management Software

Featured Reviews

Chris Leszka

Director at Informa

A stable solution for contracts, account statements, and summary reports

Creating a single report summarizing multiple areas of an account has been invaluable for us. You can pull in sales information, contact data, and usage information from our subscription service into one Conga report, which an account executive can quickly review instead of hunting for all the pieces. Additionally, from a contracting standpoint, creating consistent, formal contracts that display all the necessary information in the required format is crucial. I recommend the solution and advise you to go through the training to learn how to configure and set up templates or get someone with experience in it. It would help if you knew how to structure it and the end-to-end process. It would speed things up for us if we had a dedicated resource to manage it, but it's doable if you're on a smaller scale. It's just going to take a little bit of relearning each time. Overall, I rate the solution a nine out of ten.

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VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

Has defined complex workflows and handled detailed automation scenarios efficiently

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."

"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."

"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."

"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."

"I find the Conga email template creation and the document template creation features very useful."

"I have never faced any issues with stability."

"The initial setup of Conga Composer is easy."

More Conga Composer pros

"The key feature of SS&C that I find valuable is the general workflow visibility."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

Cons

"Conga is getting more and more expensive."

"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

"We have not been using Conga Composer extensively or deeply to look for improvements."

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."

"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."

"The debugging skills could be improved as we need to stay alert for issues."

"The documentation could be improved."

More Conga Composer cons

"There is a need for improved integration with external systems in SS&C."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

Pricing and Cost Advice

"I think the tool costs around six dollars per user."

"It's not cheap, but it's not overly expensive either."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Retailer

10%

Healthcare Company

Financial Services Firm

23%

Computer Software Company

11%

Insurance Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	4

No data available

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?

Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...

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What needs improvement with Conga Composer?

I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.

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What is your primary use case for Conga Composer?

We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

See all answers

Comparisons

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Compared 48% of the time

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Compared 28% of the time

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Compared 24% of the time

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Compared 34% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Conga Composer

October 2025

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Buyer's Guide

Business Process Design

October 2025

Download SS&C Blue Prism product report

Also Known As

Conga

SS&C AWD

Overview

Conga Composer® optimizes your Salesforce investment by removing the roadblocks associated with document creation. Create and deliver robust, sophisticated documents with ease, including presentations, sales documentation and reports by merging data from any standard or custom object into richly-formatted templates

Conga Workflow® Trigger the execution of individual Composer solutions via Salesforce workflow rules without user interaction.

Conga Mail Merge® Simplify mass mailings by generating hundreds of printable letters, labels and envelopes at once

Enhance your Conga Composer solution with these increased capabilities:

Conga Conductor® Launch on-demand or scheduled Conga Composer solutions in batches, saving time, effort and money when you need to run the same Composer solution for many records at once or on a recurring interval.

Conga

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

September 2025

Free Report: Conga Composer vs. SS&C Blue Prism

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