Conga Composer vs SS&C Blue Prism comparison

Conga and SS&C Technologies are both solutions in the Document Management Software category. Conga is ranked #3 with an average rating of 8.1, while SS&C Technologies is ranked #5 with an average rating of 8.1. Conga holds a 1.9% mindshare in DMS, compared to SS&C Technologies’s 3.1% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 90% of SS&C Technologies users who would recommend it.

Conga Composer

Read 15 Conga Composer reviews

881 Views
352 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 10 SS&C Blue Prism reviews

2,696 Views
270 Comparison Views

90% willing to recommend

Conga Composer

SS&C Blue Prism

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Executive SummaryUpdated on Feb 8, 2026

Conga Composer and SS&C Blue Prism offer document automation and robotic process automation solutions, respectively. Conga Composer's ease of use and competitive pricing may give it an advantage for businesses prioritizing streamlined document generation, whereas SS&C Blue Prism's advanced automation capabilities suit larger enterprises willing to invest in comprehensive solutions.

Features: Conga Composer integrates seamlessly with Salesforce, allowing users to generate Word, Excel, and more, while offering customizable templates, reducing manual errors. Its simple merge field addition and automated document creation enhance productivity. SS&C Blue Prism shines with robust automation and AI features, a user-friendly interface, and workflow design, enabling enterprises to automate processes efficiently and maintain high flexibility.

Room for Improvement: Conga Composer could benefit from enhanced AI capabilities and broader support for non-Salesforce integrations. It might also improve its user interface to cater to other CRMs or platforms. SS&C Blue Prism, although versatile, requires advancements in deployment complexity, better support for diverse language OCR, and a reduction in initial investment barriers for smaller enterprises.

Ease of Deployment and Customer Service: Conga Composer offers straightforward deployment and excellent support, especially with Salesforce integration, making it accessible for admins. SS&C Blue Prism's deployment reflects its enterprise-level nature, with complex setups supported by robust customer service dedicated to handling intricate automation environments.

Pricing and ROI: Conga Composer's cost-effective setup promises quick document automation ROI, making it attractive to cost-sensitive businesses. SS&C Blue Prism's higher initial investment aligns with its extensive automation capabilities, offering significant ROI to organizations focused on automating extensive processes. Pricing variations reflect each product's functionalities and targeted application areas.

To learn more, read our detailed Conga Composer vs. SS&C Blue Prism Report (Updated: March 2026).

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Composer

Ranking in Document Management Software

3rd

Ranking in Document Automation Software

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Document Management Software

5th

Ranking in Document Automation Software

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (9th), Business Process Management (BPM) (10th), Process Automation (7th), Medical Insurance Claims Software (1st), Insurance Claims Processing (2nd), Low-Code Development Platforms (11th), Intelligent Document Processing (IDP) (7th), Loan Management Software (1st), Business Orchestration and Automation Technologies (15th), AI Customer Experience Personalization (5th), AI Finance & Accounting (4th)

Mindshare comparison

As of March 2026, in the Document Management Software category, the mindshare of Conga Composer is 1.9%, up from 1.3% compared to the previous year. The mindshare of SS&C Blue Prism is 3.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Mindshare Distribution
Product	Mindshare (%)
Conga Composer	1.9%
SS&C Blue Prism	3.1%
Other	95.0%

Document Management Software

Featured Reviews

reviewer2809671

Product owner at a tech vendor with 51-200 employees

Automated proposal workflows have saved hours daily and improve accuracy for every sales quote

Conga Composer can be improved because it has a steep learning curve, especially for new users. Setting up templates can sometimes be complex and requires a good understanding of Salesforce data structures. As an improvement, the product should have a more beginner-friendly user interface and better guided setup or wizards. Template management can get complex, making it difficult to maintain versions and updates. There are some other improvements that can be made, such as reducing the dependency on technical knowledge and addressing integration complexity. Integrating with tools beyond the Salesforce ecosystem can require effort. The product should have plug-and-play integration methods to make it much easier.

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Biwod Duncan

Account Manager at a manufacturing company with 5,001-10,000 employees

Automation has saved thousands of hours by processing bulk data and managing emails efficiently

The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."

"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."

"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."

"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."

"The initial setup of Conga Composer is easy."

"I find the Conga email template creation and the document template creation features very useful."

"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."

"It's quite simple."

More Conga Composer pros

"The key feature of SS&C that I find valuable is the general workflow visibility."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

Cons

"The debugging skills could be improved as we need to stay alert for issues."

"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."

"The documentation could be improved."

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."

"The query builder could use some updates."

"We have not been using Conga Composer extensively or deeply to look for improvements."

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

"I had only one minor issue, which was resolved quickly due to their prompt assistance."

More Conga Composer cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"I think the tool costs around six dollars per user."

"It's not cheap, but it's not overly expensive either."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Retailer

11%

Real Estate/Law Firm

University

Financial Services Firm

15%

Retailer

15%

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?

Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...

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What needs improvement with Conga Composer?

I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.

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What is your primary use case for Conga Composer?

We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

My experience with the pricing, setup cost, and licensing of SS&C Blue Prism is that the licensing cost can be a bit expensive compared to its competitors, but the setup was straightforward and...

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What needs improvement with SS&C Blue Prism?

SS&C Blue Prism can be improved as it has no free trial software, which meant I could not learn it in my spare time. Also, the software looks like Windows 98 compared to other sleeker and newer...

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What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is to automate end-to-end processes. I use SS&C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according...

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Product Reports

Buyer's Guide

Conga Composer

February 2026

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Buyer's Guide

SS&C Blue Prism

February 2026

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Also Known As

Conga

SS&C AWD

Overview

Conga Composer® optimizes your Salesforce investment by removing the roadblocks associated with document creation. Create and deliver robust, sophisticated documents with ease, including presentations, sales documentation and reports by merging data from any standard or custom object into richly-formatted templates

Conga Workflow® Trigger the execution of individual Composer solutions via Salesforce workflow rules without user interaction.

Conga Mail Merge® Simplify mass mailings by generating hundreds of printable letters, labels and envelopes at once

Enhance your Conga Composer solution with these increased capabilities:

Conga Conductor® Launch on-demand or scheduled Conga Composer solutions in batches, saving time, effort and money when you need to run the same Composer solution for many records at once or on a recurring interval.

Conga

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

March 2026

Free Report: Conga Composer vs. SS&C Blue Prism

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