Conga Composer and SS&C Blue Prism are competing products in business process automation and document generation. Conga Composer seems to have an advantage in pricing and customer support, whereas SS&C Blue Prism offers more advanced features.
Features: Conga Composer offers automated document generation, seamless Salesforce integration, and ease of use. It supports creating Word and Excel documents and excels at adding merge fields. SS&C Blue Prism provides comprehensive automation capabilities, supports complex workflows, and offers flexibility across various systems. It stands out with workflow visibility and detailed condition writing.
Room for Improvement: Conga Composer could improve on advanced automation features and supporting more complex workflows. It may benefit from expanding its integration capabilities beyond Salesforce. SS&C Blue Prism could focus on simplifying deployment procedures and providing more intuitive user interfaces. Enhancing initial customer support for faster implementation can also be considered.
Ease of Deployment and Customer Service: Conga Composer offers straightforward cloud-based deployment and strong customer support, allowing faster implementation. SS&C Blue Prism, while more complex to deploy due to extensive automation functionalities, provides robust documentation and training resources.
Pricing and ROI: Conga Composer is more cost-effective with lower setup costs and quicker ROI, ideal for businesses targeting quick returns. SS&C Blue Prism requires a higher initial investment but offers greater long-term ROI with its comprehensive automation features.
| Product | Market Share (%) |
|---|---|
| Conga Composer | 1.6% |
| SS&C Blue Prism | 3.0% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Conga Composer® optimizes your Salesforce investment by removing the roadblocks associated with document creation. Create and deliver robust, sophisticated documents with ease, including presentations, sales documentation and reports by merging data from any standard or custom object into richly-formatted templates
Conga Workflow® Trigger the execution of individual Composer solutions via Salesforce workflow rules without user interaction.
Conga Mail Merge® Simplify mass mailings by generating hundreds of printable letters, labels and envelopes at once
Enhance your Conga Composer solution with these increased capabilities:
Conga Conductor® Launch on-demand or scheduled Conga Composer solutions in batches, saving time, effort and money when you need to run the same Composer solution for many records at once or on a recurring interval.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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