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Atera vs akaBot comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
akaBot
Ranking in Agentic Automation
11th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
Robotic Process Automation (RPA) (19th)
Atera
Ranking in Agentic Automation
10th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (42nd), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (22nd), Autonomous Endpoint Management (7th)
 

Mindshare comparison

As of August 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 14.7%, down from 17.8% compared to the previous year. The mindshare of akaBot is 1.7%, up from 0.5% compared to the previous year. The mindshare of Atera is 0.9%. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Automation Anywhere14.7%
Atera0.9%
akaBot1.7%
Other82.7%
Agentic Automation
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Duy Lương Minh - PeerSpot reviewer
Senior Software Engineer at a university with 201-500 employees
User interface streamlines task automation and improves efficiency
akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions. The ease of use stands out because the design of akaBot is very friendly. The best features that akaBot offers in my experience include the UI automation in the browser or in the Windows application. What I appreciate most about the UI automation in browsers or Windows applications is the auto-generate selector in a browser and Windows application. This feature makes a difference because it reduced most of the time developing the bot.
NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps with reducing operational costs, which can be reduced by up to 30% to 40% in savings in terms of operational cost."
"The character extraction capability of IQ Bot is much, much better than the other OCR (Optical Character Recognition) engines that you have in the market today."
"It has absolutely been worth it for us and has provided us with good value."
"The technical support is something that I rely on if I have any queries or if I have to work on another alternate approach."
"The most valued feature of Automation Anywhere is its Excel functionality; earlier in my career, I used Process Studio as my RPA tool and there was no flexibility of retrieving single cells, but Automation Anywhere has the flexibility to extract data from Excel."
"Automation Anywhere is the best."
"The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background."
"MetaBots are useful when connecting to websites or to forms with objects that need to be captured."
"The cost is affordable, and it fits our requirements."
"akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions."
"Atera has saved us a lot of time."
"I would say it's the number one tool for all ITMS."
"The savings have been astronomical."
"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."
"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."
 

Cons

"In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company."
"It is not able to use OCR effectively and has limited usability."
"Technical support is not very good and they sometimes promise what they cannot deliver. They promised us that they would implement multitrigger and according to sources delivery of that functionality is not in their plans."
"They often provide good solutions, but sometimes they are unable to resolve issues, requiring users to find solutions independently, which can be time-consuming."
"Currently, while working on the SAP part, I encounter some challenges, particularly not being able to extract the tree structure."
"We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved."
"More interactions with PDFs would be great for Automation Anywhere. The ability to use more legacy technology for object cloning, flash plugins, etc. A lot of their Excel commands could use some improvement."
"Security needs improvement."
"If they can provide more intelligent automation, it would be beneficial."
"I used UiPath before akaBot, and I think UiPath has more features than akaBot."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"I would like to see more mobile device management. iPad is a big one."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"It will be interesting if Atera can integrate all kinds of products."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"Customization could be improved."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
 

Pricing and Cost Advice

"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"The product starts at $10,000 and then it's up to you regarding how much you can consume."
"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."
"Overall, the pricing of Automation Anywhere is good."
"Pricing is affordable and I would recommend beginning with the Starter Package."
"I believe it is $10,000 for Bot Creator."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."
Information not available
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"As an internal IT, it's gold right there. It is money in the bank."
"Pricing is my favorite part of it. It was per user, not per client."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"Atera happened to have the best pricing model."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
University
33%
Construction Company
22%
Logistics Company
7%
Educational Organization
6%
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for akaBot?
The pricing is low and the setup process is very easy.
What needs improvement with akaBot?
akaBot should integrate more artificial intelligence in their product.
What is your primary use case for akaBot?
As an RPA developer, my main use case for akaBot is to automate repetitive tasks in many industries such as banking a...
What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% ...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers,...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread acros...
 

Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Air France KLM  6. Allstate 7. Amazon 8. American Express 9. AmerisourceBergen 10. Aon 11. Apple 12. ATT 13. Autodesk 14. Bank of America 15. Barclays 16. Bayer 17. Berkshire Hathaway 18. Boeing 19. BNP Paribas 20. Citigroup 21. CocaCola 22. Comcast  23. ConocoPhillips   24. Cisco Systems  25. CocaCola  26. Dell 27. Disney
MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Find out what your peers are saying about Atera vs. akaBot and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.