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Airtable vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Airtable enhances efficiency and productivity with automation, offering significant ROI and valuable corporate use despite minor issues.
Sentiment score
8.1
Zoho Projects offers increased productivity, better project visibility, and cost-effectiveness, though monetary gains were less evident for users.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
Business automation Expert at INSTRUTECH LIMITED
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
Automation Specialist at ZapWorx
Overall, it is a good thing, and really helpful for the corporate world, product teams, support teams, and the overall operation team.
Senior Product Consultant II at Vimeo
It has helped me streamline processes by using my SOPs and Zoho for improvement.
Associate Director at Scimax Global LLC
 

Customer Service

Sentiment score
5.2
Airtable's customer service is polite and efficient, especially for enterprise clients, despite some users desiring faster responses.
Sentiment score
6.5
Zoho Projects customer service varies; some praise responsiveness while others experience delays and language barriers affect satisfaction.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
Senior Product Consultant II at Vimeo
They are just a chat away, and there is typically a dedicated person or two handling my account.
Associate Director at Scimax Global LLC
The overall rating for the tech support and customer service team is four out of ten.
Functional Consultant at a non-tech company with 51-200 employees
 

Scalability Issues

Sentiment score
5.6
Airtable suits small to medium projects, offering flexible user management, but may face limitations with larger datasets.
Sentiment score
7.9
Zoho Projects is widely rated for scalability, supporting small to large teams, though improvement is needed for very large projects.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
Senior Product Consultant II at Vimeo
 

Stability Issues

Sentiment score
7.8
Airtable is reliable with occasional downtime and bugs; users praise its support and report general satisfaction with performance.
Sentiment score
7.9
Zoho Projects is highly stable, reliable, and user-friendly, with occasional glitches; recent updates have improved performance.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
Automation Specialist at Upwork
Changes sometimes don't reflect.
Associate Director at Scimax Global LLC
 

Room For Improvement

Airtable users desire faster syncing, enhanced automation, improved interfaces, better documentation, advanced CRM features, and revised pricing.
Zoho Projects needs improvements in UI simplicity, integrations, support, task management, collaboration, mobile functionality, and AI analytics.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
Automation Specialist at ZapWorx
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
Business automation Expert at INSTRUTECH LIMITED
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
Automation Specialist at Upwork
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Associate Director at Scimax Global LLC
Managing multiple projects in the project presents challenges.
Engineer information management services at SCTIMST
More technical features for agile methodology would be valuable.
Functional Consultant at a non-tech company with 51-200 employees
 

Setup Cost

Airtable offers scalable pricing from $10/user monthly, with free limited plans; enterprise requires consultation for custom features.
Zoho Projects provides cost-effective pricing with competitive plans, remaining affordable compared to competitors like Salesforce, despite regional variations.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Associate Director at Scimax Global LLC
Zoho Projects is considered cheap compared to Google and Microsoft services.
Engineer information management services at SCTIMST
 

Valuable Features

Airtable offers user-friendly design, automation, and customization, enabling effortless data management and integration without extensive technical knowledge.
Zoho Projects offers automation, integration, and customization, enhancing project efficiency with CRM, finance tools, and seamless task management.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
Business automation Expert at INSTRUTECH LIMITED
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
Automation Specialist at ZapWorx
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
Senior Product Consultant II at Vimeo
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Associate Director at Scimax Global LLC
Task management features have significantly enhanced project efficiencies with quantifiable gains.
Functional Consultant at a non-tech company with 51-200 employees
The collaboration tools within Zoho Projects are good.
Engineer information management services at SCTIMST
 

Categories and Ranking

Airtable
Ranking in Project Management Software
12th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
No-Code Development Platforms (9th), Product Management Software (1st), AI Data Analysis (11th), AI Sales & Marketing (2nd)
Zoho Projects
Ranking in Project Management Software
14th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Airtable is 1.0%, down from 1.0% compared to the previous year. The mindshare of Zoho Projects is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Airtable1.0%
Zoho Projects1.1%
Other97.9%
Project Management Software
 

Featured Reviews

Favour Emosivbe - PeerSpot reviewer
Automation Specialist at ZapWorx
Has required stronger collaboration features while still supporting complex project workflows
The best features in Airtable include the flexibility and the fact that I could create relational databases. Before I started using Airtable, I was using Excel which didn't offer these capabilities. The ability to create relationships between tables and see through what's working in other departments is great for me. I can do scripting and work on large data sets on Airtable. It makes it easy for me, as working on those data sets on Excel tends to slow me down, but on Airtable, it's much faster. I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data. The interface on Airtable is exceptional. Working for my clients, when a client didn't want access given to all teams, we structured that on the interface and the different teams got different access to different tables. Airtable's rich field types help in organizing complex data for my team. The advanced field types work exceptionally with features such as linking records together. I can link records from other tables and see what's happening, use the lookup field, the roll-up field, and the count field to see what's occurring in other departments and generate insights. Unlike other CRMs, data cannot enter if it's not properly structured. If I want to input an email and it's not valid, it won't allow it because it expects the data to be structured appropriately.
Sainath Racherla - PeerSpot reviewer
Associate Director at Scimax Global LLC
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Educational Organization
9%
Comms Service Provider
9%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Airtable?
I am not sure about the pricing because I believe budget discussions are handled by a different marketing team. We have a separate team that manages all those matters; we just handle the clients' d...
What needs improvement with Airtable?
One area of Airtable that I think could be improved is the automation aspect, which is vast but limited compared to tools such as GoHighLevel, where multiple triggers can be utilized. In Airtable, ...
What is your primary use case for Airtable?
My usual use case for Airtable is for CRM management, such as lead management, and also real estate project management. I also use it for project management related to events, project management, i...
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
More technical features for agile methodology would be valuable. Beyond automation and integration enhancements, additional improvements and enhancements to Zoho Projects would be beneficial in the...
What is your primary use case for Zoho Projects?
Zoho Projects is used for project management and task coordination. The Gantt chart feature is utilized for visual project timeline representation. The project planning capabilities are beneficial ...
 

Comparisons

 

Overview

 

Sample Customers

Cole Haan, Expedia, BuzzFeed, Medium, Shopify, Box, JetBlue
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Airtable vs. Zoho Projects and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.