

Zoho Projects and Airtable cater to the project management and database management categories respectively. While Zoho Projects offers a comprehensive suite of integrations suitable for complex project needs, Airtable's user-friendly approach makes it suitable for users who need flexibility and ease of use.
Features: Zoho Projects provides an all-in-one solution with integration of tools like CRM, marketing, and finance. It offers robust timeline features, Gantt charts, and customization options, along with third-party integrations, making it ideal for complex projects. Airtable is known for its intuitive interface, flexibility in creating relational databases, and automation capabilities. It offers seamless linking of databases which enhances data management across projects and is accessible to all skill levels.
Room for Improvement: Zoho Projects could improve in real-time collaboration and simplify its user interface. Enhancing its integration with external tools and improving template management would also be beneficial. Airtable users seek improved automation and reporting capabilities, a more extensive record limit, faster loading speeds, and better export options. Flexibility in pricing and automation triggers would make Airtable more accommodating for diverse needs.
Ease of Deployment and Customer Service: Both platforms primarily operate on public clouds with limited on-premises options. Zoho Projects receives mixed reviews on customer service due to its telephone support, despite having good chat and email assistance. Customer service for Airtable has not been extensively discussed, suggesting that further exploration is needed to compare effectively.
Pricing and ROI: Zoho Projects is noted for being cost-effective, offering a range of applications under a single license, which provides excellent value for money especially for larger enterprises. Airtable offers a free version but becomes more expensive as additional users and features are added. Both platforms show a return on investment, but Zoho Projects’ pricing is often seen as more favorable for enterprises.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
Overall, it is a good thing, and really helpful for the corporate world, product teams, support teams, and the overall operation team.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
They are just a chat away, and there is typically a dedicated person or two handling my account.
The overall rating for the tech support and customer service team is four out of ten.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
Changes sometimes don't reflect.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
More technical features for agile methodology would be valuable.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Task management features have significantly enhanced project efficiencies with quantifiable gains.
The collaboration tools within Zoho Projects are good.
| Product | Market Share (%) |
|---|---|
| Airtable | 1.0% |
| Zoho Projects | 1.1% |
| Other | 97.9% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.
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