

Airtable and ClickUp are both prominent players in the productivity software market, with Airtable excelling in data management and ClickUp in project management. ClickUp has the upper hand with its advanced AI and automation tools, enhancing user productivity.
Features: Airtable is lauded for creating relational databases and its easy-to-use customization tools, integrating powerful automation to streamline workflows. ClickUp excels with its scheduling and project management capabilities, highly intuitive interfaces, and robust AI features that prioritize task visibility and team collaboration.
Room for Improvement: Airtable could improve its data storage, enhance mobile interfaces, and offer increased record limits. Additional efficient automation options and role-based permissions would further benefit users. ClickUp users have noted improvements needed in mobile experience, better integration, organizational features, and enhanced reporting and dashboarding capabilities.
Ease of Deployment and Customer Service: Both Airtable and ClickUp deploy on public cloud systems, making them accessible anywhere. Airtable's customer service effectiveness varies with customer expenditure levels, while ClickUp is praised for its responsive support and efficient communication across different time zones.
Pricing and ROI: Airtable provides various pricing plans, including a limited free version, while its premium plans may not be ideal for larger organizations. ClickUp offers competitively priced plans attractive to both small and large businesses. Both platforms deliver a satisfactory ROI with their automation features reducing dependency on manual data management processes.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
Overall, it is a good thing, and really helpful for the corporate world, product teams, support teams, and the overall operation team.
A primary advantage is that I can have individual projects without a team, and I can also manage team-based projects without being a project manager.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
I believe ClickUp's scalability can handle more users or larger workloads if our company grows, as long as the people who set these things up know what they are doing and use the features properly.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
ClickUp is quite stable, and I don't see glitches or latency issues.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
One area that requires improvement would be the integration with existing systems, such as legacy systems and other project management software.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
ClickUp improves my team's collaboration process, as it allows inviting everyone without requiring a corporate email address, and external contractors can also see the project, which is a very important feature I prefer over other products.
The audit trail feature has helped me and my team because whenever there is a task followed up, or if it is not done, or if it is changed, we can always go back and see why it was done and when it was done, so it helps keep accountability as well.
| Product | Market Share (%) |
|---|---|
| Airtable | 1.0% |
| ClickUp | 1.2% |
| Other | 97.8% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.
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