Acumatica vs Infor CloudSuite comparison

The compared Acumatica and Infor solutions aren't in the same category. Acumatica is ranked #9 in CE , and holds a 3.6% mindshare in the category. Infor is ranked #14 in ERP , with an average rating of 7.7, and holds a 2.2% mindshare. Additionally, 66% of Acumatica users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

Acumatica

Read 3 Acumatica reviews

752 Views
316 Comparison Views

66% willing to recommend

Infor CloudSuite

Read 19 Infor CloudSuite reviews

4,696 Views
1,597 Comparison Views

100% willing to recommend

Acumatica

Infor CloudSuite

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Executive Summary

We performed a comparison between Acumatica and Infor CloudSuite based on real PeerSpot user reviews.

Find out in this report how the two Cloud ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Acumatica vs. Infor CloudSuite Report (Updated: September 2024).

Buyer's Guide

Acumatica vs. Infor CloudSuite

September 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acumatica

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud ERP (9th)

Infor CloudSuite

Average Rating

7.8

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

CRM (16th), ERP (14th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), Product Configuration and Quoting (7th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (8th)

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.6%, up 2.9% compared to last year.
Infor CloudSuite, on the other hand, focuses on ERP, holds 2.2% mindshare, up 1.5% since last year.

Cloud ERP Mindshare Distribution
Product	Mindshare (%)
Acumatica	3.6%
Oracle Fusion Cloud ERP	18.8%
NetSuite ERP	17.6%
Other	60.0%

Cloud ERP

ERP Mindshare Distribution
Product	Mindshare (%)
Infor CloudSuite	2.2%
SAP ERP	10.4%
SAP S/4HANA	6.3%
Other	81.1%

ERP

Featured Reviews

Steven-Parker

CEO at Cottingham Ltd

Focused on inventory and accounting production; valuable inventory control and sales recording

The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…

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Adeel Ansari

Project Manager, Program at SPTLabtech

Integrated planning has improved document automation but reporting and user experience still need work

There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

"We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

"This solution supports multiple branches."

"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."

"The customization capabilities of CloudSuite Industrial are also there."

"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."

"It is a complete wave management system to increase processing efficiency."

"CloudSuite came out on top."

"The product's most valuable feature is production planning. It is one of the core features."

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."

"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."

More Infor CloudSuite pros

Cons

"It is very expensive for a small business."

"The solution doesn't have features to break down the structure for multiple people in the project."

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."

"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."

"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."

"Pricing is always an area where there is room for improvement."

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."

"The solution's support service could be better."

"Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any issues."

"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."

"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."

More Infor CloudSuite cons

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

"The pricing is not built on a standard model."

"The product is expensive. I rate the pricing a five out of ten."

"It is a cost-effective solution."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"I feel it is not very cheap, very economical but also not very expensive."

"For on-premise installations, the licensing is yearly."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"The platform's pricing depends on the specific number of users."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Construction Company

10%

Non Profit

Manufacturing Company

13%

Construction Company

10%

Healthcare Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	4

Questions from the Community

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What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

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What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

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What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

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Comparisons

NetSuite ERP vs Acumatica

Compared 20% of the time

HubSpot CRM vs Acumatica

Compared 19% of the time

Zoho CRM vs Acumatica

Compared 17% of the time

Oracle Fusion Cloud ERP vs Acumatica

Compared 15% of the time

Salesforce Sales Cloud vs Acumatica

Compared 14% of the time

More Acumatica Competitors

Infor LN vs Infor CloudSuite

Compared 6% of the time

IBM Maximo vs Infor CloudSuite

Compared 6% of the time

Workday vs Infor CloudSuite

Compared 5% of the time

Infor M3 vs Infor CloudSuite

Compared 4% of the time

SAP SuccessFactors HCM vs Infor CloudSuite

Compared 4% of the time

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Product Reports

Buyer's Guide

Cloud ERP

March 2026

Download Acumatica product report

Buyer's Guide

Infor CloudSuite

March 2026

Download Infor CloudSuite product report

Also Known As

No data available

SyteLine

Overview

Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

Acumatica

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

Infor

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee

PRIDE Industries

Buyer's Guide

Acumatica vs. Infor CloudSuite

September 2024

Free Report: Acumatica vs. Infor CloudSuite

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