We performed a comparison between 3CX Live Chat and Zoho Meeting based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Zoom Video Communications, 3CX and others in Virtual Meetings."We have not had any bugs or glitches, the solution is stable."
"It lets you see how many calls you made, the time you called, and how many minutes you spent on the phone."
"It’s straightforward to set up."
"The integration between the video and voice is the most valuable solution."
"The integration with SMS has been helpful. That's how a lot of customers prefer to communicate nowadays. It makes it convenient for the customer to reach us."
"The most valuable features of 3CX Live Chat are the integration with our existing CRM allowing us to get all of the numbers synced together. The communication aspect of the solution was always working very well, the sound quality was perfect. We were able to log into the application to check which users were using the solution and if they were in a call or not. Additionally, the solution integrates well with other CRMs."
"3CX is useful and easy to use. I can talk to my colleagues from anywhere."
"3CX is easy to use. It's pretty a much regular PBX system. It is quite easy to configure aspects of it, and it has a good soft client."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"Having a video call would be a nice idea."
"The solution was simple to install, but the configuration was not as simple. The full installation process took a few days."
"3CX Live Chat could improve by being more customizable. There should be more skinning options for the appearance of the solution when we embed it onto a website. This would allow us to make it look more like part of our solution, rather than a third-party application."
"In 3CX, customization is not as easy as I would like. With 3CX Call Flow Designer, you can set up the flow of a call, deliver it to the department, and automate the process. I can't do many things with this."
"Once we establish the system and do the initial configuration, some configurations will be fixed. However, if we need to change those configurations, the option is to do a reinstallation. Otherwise, we cannot do anything."
"There should be an option to save some extensions."
"I need a robust provider who can help me use Live Chat. Unfortunately, I have to move from one provider to another because they don't have enough capabilities to maintain good service."
"Some customers want to integrate a CRM solution with 3CX, but it's not compatible."
"Maybe the price could be lowered, but people will want a lower price forever."
3CX Live Chat is ranked 3rd in Virtual Meetings with 15 reviews while Zoho Meeting is ranked 13th in Virtual Meetings with 1 review. 3CX Live Chat is rated 8.8, while Zoho Meeting is rated 9.0. The top reviewer of 3CX Live Chat writes "Any easy-to-use solution that is good for small-scale clients ". On the other hand, the top reviewer of Zoho Meeting writes "User-friendly, convenient, and has the whole package ". 3CX Live Chat is most compared with Yeastar K2, Fortinet FortiVoice, Skype for Business, Yeastar S-Series VoIP PBX and Cisco VoIP PBX, whereas Zoho Meeting is most compared with Zoom.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
