Process Automation Engineer at a tech services company with 11-50 employees
Jul 17, 2016
It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly.
Developer at a financial services firm with 1,001-5,000 employees
Jun 21, 2016
Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it.
IT Technician at a government with 1,001-5,000 employees
Nov 30, 2015
They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch.
Senior Systems Engineer at a healthcare company with 1,001-5,000 employees
Nov 30, 2015
PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management.
Developer at a financial services firm with 1,001-5,000 employees
Jun 21, 2016
These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad.
Senior Systems Engineer I at a insurance company with 10,001+ employees
Nov 30, 2015
Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works.
