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CA Process Automation vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Managed File Transfer (MFT) (2nd), Workload Automation (1st), AI IT Support (3rd)
 

Mindshare comparison

As of July 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Control-M is 3.3%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Control-M3.3%
CA Process Automation1.0%
Other95.7%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"It is easy to debug and troubleshoot."
"If you’re planning or looking for an application able to create process automation, stop looking."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"I’ve tried and POCed many other workload automationbatch scheduling tools out there; none of them come close to functionality and ease-of-use as Control-M."
"Control-M has positively impacted my organization by allowing us to automate a lot of manual activities, so we are saving time."
"Speeds up processes and automated tasks."
"BMC Control-M Managed File Transfer is very stable; we use it for about 40,000 jobs per day, but I know of sites that run hundreds of thousands of jobs per day on a single Control-M server, and there is no problem in terms of stability."
"It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms."
"It gives us the ability to have end-to-end workflows, no matter where they're running."
"It’s a good, easy to use, and automated product."
"The most valuable feature is the automation process, as manual tasks like scanning claims at a hospital or dispensary are automated with Control-M, greatly reducing time and effort for processing and saving data."
 

Cons

"OCR capability should be added as a feature."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"I'd like to see additional form functionality and having Python as an available common script language."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"Make some of the features more open source that way developers can have more flexibility."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"BMC Control-M Managed File Transfer has a scheduler and what they do is capture the steps based on the script, and then they put it into the Control-M job, or task. Any system that has the script behind it the solution can do it."
"Control-M can be improved in several areas."
"Pricing and license cost is high."
"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting."
"There should be an expansion in storing more data as it currently provides data storage for only up to 60 days."
"The next major release needs to focus on the lightweight web client."
"The configuration process could be improved as it is a lengthy, complex process."
"Technical support is 7/10. I contacted tech support on a weekend, because I had to run a weekly batch, and I did not see much of an immediate response from them, but they were able to sort out the issue a little later."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
"As we increase the number of tasks or jobs on the system, there are concerns about cost."
"The product price is reasonable. I rate the pricing an eight."
"One of the restrictions that we had was with some of the licensing, and not having any insight on the financials part of the product. I don't know what the licensing on the product is, but we don't have an unlimited enterprise license. So, there might be a limitation on either the cost of the licensing or the number of seats."
"Its cost is a little bit higher than other solutions such as AutoSys or DAC. For the demo, there were some plans, such as start plan, scale plan, etc. Pricing was based on the plan."
"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."
"BMC Control-M Managed File Transfer has reasonable pricing. What you pay for is the task or job, and as it's a module, it's complimentary, so you save about twenty percent of the job cost."
"The licensing is a bit more expensive than other tools, so if a client is focused on the cost, that would be something to consider. The licensing should be cheaper."
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Top Industries

By visitors reading reviews
Construction Company
18%
Manufacturing Company
16%
Financial Services Firm
16%
Performing Arts
8%
Financial Services Firm
25%
Manufacturing Company
7%
Insurance Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise27
Large Enterprise167
 

Questions from the Community

Ask a question
Earn 20 points
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.
What needs improvement with Control-M?
We are not on the latest version of Control-M; we currently have version 20 and 21.
 

Also Known As

CA IT Process Automation Manager
Control M, BMC Control-M Managed File Transfer, BMC Australia CTM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Find out what your peers are saying about CA Process Automation vs. Control-M and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.