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CA Process Automation vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
35th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
135
Ranking in other categories
Managed File Transfer (MFT) (4th), Workload Automation (1st)
 

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.3% compared to the previous year. The mindshare of Control-M is 4.7%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
Control-M4.7%
CA Process Automation0.3%
Other95.0%
Process Automation
 

Featured Reviews

SJ
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
Mark_Francome - PeerSpot reviewer
Easily connects to different platforms and ties everything together in a centralized screen
Areas of Control-M that have room for improvement include the reporting feature. The reporting on Control-M hasn't changed much over the years, although it is in a different internal format. It used to be Crystal Reports, and now they've upgraded that. It would be better if that was really flexible where you could define your own reports. You can customize it a little bit, but when people come in with complex questions, you should be able to use that tool and access anything in the database. Control-M has two internal databases that are core to the product. You can go in and do your own SQL queries against the database, but this reporting tool should really be able to do everything that you can do with SQL, and give you good information. Instead, you end up having to export to spreadsheets and then change and update them. It can be very labor-intensive to get this information out. Other than the reporting, they've addressed most things over the years. Control-M is a tool that's been around for more than 30 years, so they have actually fixed most issues that you would encounter. They have a request for enhancement process that most users have sent requests to, but it doesn't move very quickly. The other challenge is they're supporting so many different platforms; BMC just wants it to be a trouble-free release. When users request new features, such as improved reporting, BMC's priority remains maintaining a clean-running system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"It is easy to debug and troubleshoot."
"Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps us to identify bottlenecks and take corrective measures."
"Promotions between environments, as well as local, mass update, versioning, and self-service."
"Control-M has helped to improve our data transfers because it allows us to monitor the execution of the process. With other technologies, we cannot do that."
"We are now able to deliver data to our data warehouses and dashboards promptly."
"It is very stable. We hardly get calls in respect to issues on Control-M, particularly on version 9.0.19."
"I find it very helpful to be able to keep track of all our help desk tickets."
"In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API."
"It is very easy to use. The HA feature is also very good."
 

Cons

"Somehow the product group within CA left the product dry from some regular expression functionality."
"Make some of the features more open source that way developers can have more flexibility."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"OCR capability should be added as a feature."
"We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue."
"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting. I would like to see better reporting options. I would like to be able to pull charts or statistics that look nicer. Right now, we can pull some data, but it is kind of choppy. It would be nicer to have enterprise-level reporting that you can present to managers."
"I would like to have a web version of Control-M to replace the client. Currently, our support and jobs-creation teams are using the client and that needs to be installed on a PC. It's very heavy, consuming a lot of resources compared to the web portal. I know that they're trying to improve the client with the latest version, but for me, there hasn't been enough improvement yet."
"Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API."
"The only thing that comes to mind is the cost. If it could be more competitive, it would be great."
"They can give more predefined plug-ins so that we don't have to create them."
"I would like not to have to reach out to a third-party application company to do automated notifications. Right now, we still have people manually calling people and emailing people. There's a company called xMatters - and there are others - that has an API through Control-M that can automate any aspect of failure management. I'd like to see it build right into the product. I'd like to see a better notification product."
"They should have a proper integration method that clearly defines the workflow."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"It is a little bit expensive."
"Compare to other tools Pricing and licensing was more. It should be decrease."
"Its cost is a little bit higher than other solutions such as AutoSys or DAC. For the demo, there were some plans, such as start plan, scale plan, etc. Pricing was based on the plan."
"Pricing varies depending on which components and modules you are using."
"One of the restrictions that we had was with some of the licensing, and not having any insight on the financials part of the product. I don't know what the licensing on the product is, but we don't have an unlimited enterprise license. So, there might be a limitation on either the cost of the licensing or the number of seats."
"We are paying way more for Control-M than we've paid for any of our other scheduling tools."
"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."
"The cost of the hardware is high. Because you need to license each job, it is costly."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
27%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise113
 

Questions from the Community

Ask a question
Earn 20 points
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
 

Also Known As

CA IT Process Automation Manager
Control M
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about CA Process Automation vs. Control-M and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.