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CA Process Automation vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
183
Ranking in other categories
Managed File Transfer (MFT) (2nd), Workload Automation (1st), AI IT Support (1st)
 

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of CA Process Automation is 0.8%, up from 0.3% compared to the previous year. The mindshare of Control-M is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
Control-M3.7%
CA Process Automation0.8%
Other95.5%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"It is easy to debug and troubleshoot."
"Most valuable feature would be the ability to detect and notify when a process has not completed successfully."
"We are using Control-M for day-to-day operations only. It is helpful for us in our day-to-day operations. It is a key in our financial sector. We are automating via Control-M in our treasury operations, including any evening updates. Control-M makes things easier and faster by helping our treasury operations go without any interruptions."
"Control-M can cross all platforms and offers integration for container and cloud solutions."
"It saves a lot of time for maintenance."
"Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice."
"In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M."
"The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools."
"Helix Control-M has contributed to the overall stability of our applications and improved user experience."
 

Cons

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"OCR capability should be added as a feature."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Make some of the features more open source that way developers can have more flexibility."
"Some features which are hidden are not properly documented in Control-M itself, or maybe documented but not properly given or described with examples."
"From a support perspective, BMC technical support needs improvements."
"The solution should improve the out-of-the box conversion tool for migrations so the percentage result isn't so low."
"I would like to see more audit report templates added, and perhaps more customizability in terms of reporting."
"Control-M doesn't have any dynamic reporting facilities or features."
"The main area that could be improved would be documentation, just like every other software product out there!"
"The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data."
"I would love to see REST API integration and more plugins for Google Cloud Platform compared to AWS and Azure."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"This is an expensive product compared to other solutions, although I think that it is a good one. We are in a good position with licensing, as we can run 10,000 jobs."
"This product saves hours in a day based on my experience working here versus other companies with manually operations."
"I switched to this solution within the last year. I switched from the servers payment package to the job payment package, and it is very expensive."
"The licensing is a bit more expensive than other tools, so if a client is focused on the cost, that would be something to consider. The licensing should be cheaper."
"We have a five-year contract with task-based licensing."
"It was a little bit pricey. They were proud of the product. A particular module was not free. However, BMC was able to negotiate that particular module into our whole contract itself without having to negotiate an individual price for that module. All that was included in a one-time negotiation, and we've signed a five-year contract on that."
"Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers."
"You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
27%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise23
Large Enterprise140
 

Questions from the Community

Ask a question
Earn 20 points
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.
 

Also Known As

CA IT Process Automation Manager
Control M, BMC Control-M Managed File Transfer, BMC Australia CTM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Find out what your peers are saying about CA Process Automation vs. Control-M and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.