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CA Process Automation vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
218
Ranking in other categories
Managed File Transfer (MFT) (2nd), Workload Automation (1st), AI IT Support (3rd)
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Control-M is 3.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Control-M3.2%
CA Process Automation1.0%
Other95.8%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"It is easy to debug and troubleshoot."
"CA Process Automation manager is a very powerful production tool."
"If you’re planning or looking for an application able to create process automation, stop looking."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"It helps to meet the SLA related to the information and notification to the required stores, and it has helped a lot with the business continuity processes without any delays."
"Before Control-M, we didn't have a centralized view and could not view what happened in the past to determine what will happen in the future. The Gantt view that we have in Control-M is like a project view. It is nice because we sometimes have some application maintenance that we need to do. So, in a single console, we can hold the jobs for the next hour or two. We can release that job when it is finished. This is a really nice feature that we didn't have before. It is something really simple, but we didn't previously have a console where we could say, "For the next two hours, what are the jobs that we will run? And, hold these jobs not to run." This is really important."
"Promotions between environments, as well as local, mass update, versioning, and self-service."
"I don't think our company could run without it."
"I can say around twenty to twenty-five percent productivity increase has been realized, and even the margins have been increased, and I can see at least fifteen to twenty percent of the company's revenue has been increased at the infrastructure level by using Control-M."
"Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It also provides the ability to filter. So, if I don't want to see everything, I can also narrow it down or open ViewPoint. This is very important since we have thousands of jobs to monitor. If we did not have this ability, it would be very difficult to see what is going on."
"It has absolutely saved us time; it has made us more efficient, and as far as the processing between systems, we don't have as many people because they have been able to focus on other efforts as we have been able to automate more stuff with Control-M."
"The reporting and the analytics that I can generate out of my schedules are valuable."
 

Cons

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"OCR capability should be added as a feature."
"Make some of the features more open source that way developers can have more flexibility."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"The quality of support is fast during production emergencies, but it can take longer when issues are not critical, with interactions sometimes taking several days."
"The overall experience of the migration and deployment process for my customers tends to be a horror show because migrations are critical and touch everything."
"It is a very strong product, but the reporting could be better."
"Control-M has a steep learning curve for deep operational mastery, where basic administration is fairly accessible, but truly understanding the platform takes months to years for a new person, and BMC could invest more in advanced training and certification paths beyond the basics."
"With earlier versions, the support was not accurate or delivered in a timely manner."
"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."
"The solution lacks a graphical user interface for reporting."
"It can be very labor-intensive to get this information out."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers."
"The cost is basically $100 a job, give or take."
"Initially, our licensing model was based on the number of jobs per day. That caused some issues because we were restricted to a number. So at our renewal time we said, 'We want to convert from number of jobs to number of endpoints.' That cost us extra money but it gave us additional capabilities, without worrying about the number of jobs."
"This product saves hours in a day based on my experience working here versus other companies with manually operations."
"The annual licensing within BMC Control-M is on a per task basis. Three- and five-year contracts are also offered. The customer usually buys a bundle of tasks, e.g., 5,000 tasks, then my team configures Control-M for their usage."
"The price is right because of the licensing schema, which is based on nodes and processes. You purchase what you use, no more and no less, and you can grow with time."
"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."
"As we increase the number of tasks or jobs on the system, there are concerns about cost."
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Top Industries

By visitors reading reviews
Construction Company
19%
Financial Services Firm
14%
Manufacturing Company
13%
Performing Arts
7%
Financial Services Firm
24%
Manufacturing Company
7%
Insurance Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise28
Large Enterprise177
 

Questions from the Community

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How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What is your experience regarding pricing and costs for Control-M?
Control-M sits at the premium end of workload automation pricing — that is no secret, and I will not pretend otherwise. My position after decades of using it: the enterprise value justifies the pre...
What needs improvement with Control-M?
My main improvement point after decades with the product is not a feature — it is the path to mastery. Basic administration of Control-M is fairly accessible: a new person can define and monitor jo...
 

Also Known As

CA IT Process Automation Manager
Control M, BMC Control-M Managed File Transfer, BMC Australia CTM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Find out what your peers are saying about CA Process Automation vs. Control-M and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.