CA Process Automation vs CMW Tracker comparison

Broadcom and CMW Lab are both solutions in the Process Automation category. Broadcom is ranked #35, while CMW Lab is ranked #42. Broadcom holds a 0.3% mindshare in PA, compared to CMW Lab’s 0.4% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of CMW Lab users who would recommend it.

CA Process Automation

Read 12 CA Process Automation reviews

331 Views
331 Comparison Views

100% willing to recommend

CMW Tracker

Read 15 CMW Tracker reviews

409 Views
176 Comparison Views

100% willing to recommend

CA Process Automation

CMW Tracker

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2025

CMW Tracker and CA Process Automation compete in workflow automation. CA Process Automation appears to have the upper hand with its advanced features catering to complex enterprise needs.

Features: CMW Tracker offers flexibility, ease of customization, and strong integration capabilities with various tools. CA Process Automation features sophisticated automation capabilities, a robust framework, and an in-depth focus on complex enterprise solutions.

Room for Improvement: CMW Tracker can improve by enhancing its advanced automation capabilities and providing more enterprise-specific functionalities. CA Process Automation could benefit from streamlining its setup process, enhancing user interface simplicity, and providing more budget-friendly options for smaller businesses.

Ease of Deployment and Customer Service: CMW Tracker features a simple deployment process with comprehensive customer support, which aids in seamless deployment. CA Process Automation requires a more complex setup but is backed by strong technical support that guides users through the process, making it suitable for those ready to invest in its deployment complexity.

Pricing and ROI: CMW Tracker offers more competitive pricing with favorable ROI due to lower initial costs, appealing to budget-conscious organizations. CA Process Automation, while demanding a higher initial investment, delivers significant returns with its advanced feature set, attracting businesses interested in long-term process enhancements.

To learn more, read our detailed CA Process Automation vs. CMW Tracker Report (Updated: September 2025).

Buyer's Guide

CA Process Automation vs. CMW Tracker

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Process Automation

Ranking in Process Automation

35th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

CMW Tracker

Ranking in Process Automation

42nd

Average Rating

9.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (42nd)

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.3% compared to the previous year. The mindshare of CMW Tracker is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
CA Process Automation	0.3%
CMW Tracker	0.4%
Other	99.3%

Process Automation

Featured Reviews

Sandeep Jha

Automation Solutions Developer at HCL Technologies

Added value to the delivery of services and the customer experience

We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests. Built-in operators available for most integrations. Easy to manage. Attended/unattended…

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Sarah Sheluchin

Works

Excellent task manager software - supports both management and workflow

Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to debug and troubleshoot."

"This tool is used in my organization for automating IT infrastructure related incidents or service requests."

"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."

"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."

"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."

"I love this software because this software helps me to increase team productivity day-by-day."

"It was easy to set up my team with access credentials to their files."

"This solution can be useful for tracking the different stages of projects and the people working on them."

"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."

"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."

More CMW Tracker pros

Cons

"Somehow the product group within CA left the product dry from some regular expression functionality."

"OCR capability should be added as a feature."

"Make some of the features more open source that way developers can have more flexibility."

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."

"If your organization has only a few team members then this tool is not suitable."

"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."

"There are not very many report templates, and if there were more, it would really help."

"The initial setup seemed a bit complex, and there is no great documentation."

"I am expecting new updates to improve the software."

"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."

"The initial setup can be quite slow and finicky."

More CMW Tracker cons

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

"There are a lot of automation savings from any process which is repeatable."

"Great value for the money."

"Price per user works for me when they do not count my clients, which fill forms."

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."

"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."

"The price is so reasonable."

"This solution has a very lost cost."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	3

Comparisons

Microsoft System Center Orchestrator vs CA Process Automation

Compared 100% of the time

More CA Process Automation Competitors

No data available

Product Reports

Buyer's Guide

CA Process Automation

October 2025

Download CA Process Automation product report

Buyer's Guide

CMW Tracker

October 2025

Download CMW Tracker product report

Also Known As

CA IT Process Automation Manager

Comindware Tracker

Overview

CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

Broadcom

CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.

CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.

What are the main features of CMW Tracker?

Easy Deployment and Modification: Quickly set up and customize according to user needs.
Browser Accessibility: Access from any location using any web browser.
Low Code Development: Empower users without technical expertise to create workflows.
Team Collaboration Tools: Facilitate seamless communication and collaboration among team members.
Robust Analytics and Reporting: Comprehensive analysis and reporting to track and optimize projects.
Mobile Accessibility: Manage time and tasks efficiently outside the office.

What benefits can users expect from CMW Tracker?

Improved Transparency: Increased visibility into project processes and status.
Standardized Processes: Better alignment and consistency in task management.
Cost-Effective Solution: Affordability without compromising on features and support.
Enhanced Ease of Use: User-friendly design reduces reliance on technical teams.

CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.

CMW Lab

Sample Customers

Unum, HCL Technologies, Logicalis

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

Buyer's Guide

CA Process Automation vs. CMW Tracker

September 2025

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