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CA Process Automation vs Camunda comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Camunda
Ranking in Process Automation
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (1st), AI Orchestration Frameworks (3rd), Agentic Automation (9th), AI Agent Builders (10th), Business Orchestration and Automation Technologies (7th)
 

Mindshare comparison

As of September 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Camunda is 10.1%, down from 24.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Camunda10.1%
CA Process Automation1.0%
Other88.9%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
CristianoGomes - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Supports long-running asynchronous processes effectively but has not evolved much in recent years
I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"If you’re planning or looking for an application able to create process automation, stop looking."
"CA Process Automation manager is a very powerful production tool."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"On a scale of one to ten, I rate ECS a ten out of ten."
"Being able to use a Java-based solution makes the product flexible."
"The most valuable feature is the scheduling."
"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."
"It is a scalable product. I would rate the scalability a ten out of ten."
"The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting, though we are at the beginning and need to experiment."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."
 

Cons

"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"I'd like to see additional form functionality and having Python as an available common script language."
"Make some of the features more open source that way developers can have more flexibility."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"OCR capability should be added as a feature."
"It’s very complex, which is one of the disadvantages."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself."
"It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."
"Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"We have faced problems with the performance."
"We had to do a lot of tweaking; it hasn't been stable from the beginning, but with some effort, it can become stable."
"When you have a lot of processes running, it becomes very expensive very quickly."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"We're using the open-source version for now."
"We are using the community version. There is no licensing cost."
"Camunda Platform is an open-source product."
"The evaluation of my customers on pricing is that it is reasonable."
"I tried to get some information about buying the license for the solution, but I found it kind of hard to understand the business model."
"It is good for a startup. When we started, its price was fair, but the way we are using it to orchestrate microservices makes it expensive. When you are growing as a company, you would have more microservices, and you would have more users. There is an exponential effect when you are growing in terms of the number of conditions, processes, and users because they bill you per process. So, the price was increasing very quickly for us, and it was very difficult."
"Camunda has a free service as well as a commercial service. We are using the free service."
"Cheaper licensing and resources than competitors"
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Top Industries

By visitors reading reviews
Construction Company
17%
Outsourcing Company
14%
Manufacturing Company
13%
Financial Services Firm
13%
Financial Services Firm
22%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise15
Large Enterprise30
 

Questions from the Community

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How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
 

Also Known As

CA IT Process Automation Manager
Camunda BPM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando
Find out what your peers are saying about CA Process Automation vs. Camunda and other solutions. Updated: September 2026.
912,517 professionals have used our research since 2012.