We performed a comparison between CA Process Automation and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"It's scalable."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"Great with IT processes and business processes."
"The iTerm suite is also crucial for visibility and optimization."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The data visualization is good."
"There are a lot of ready to use orchestration custom packs."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Make some of the features more open source that way developers can have more flexibility."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"OCR capability should be added as a feature."
"The deployment requires awareness among the project staff."
"There can be gaps in integration."
"We cannot perform GUI automation using the tool."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
Earn 20 points
CA Process Automation is ranked 29th in Process Automation while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. CA Process Automation is rated 8.6, while ServiceNow Orchestration is rated 8.2. The top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". CA Process Automation is most compared with BMC TrueSight Orchestration, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
