CA Process Automation vs IBM Cloud Pak for Automation comparison

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Executive Summary

We performed a comparison between CA Process Automation and IBM Cloud Pak for Automation based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CA Process Automation vs. IBM Cloud Pak for Automation Report (Updated: May 2024).
770,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to debug and troubleshoot.""This tool is used in my organization for automating IT infrastructure related incidents or service requests."

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"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively.""What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

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Cons
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI).""Somehow the product group within CA left the product dry from some regular expression functionality.""Make some of the features more open source that way developers can have more flexibility.""OCR capability should be added as a feature."

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"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target.""I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

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Pricing and Cost Advice
  • "There are a lot of automation savings from any process which is repeatable."
  • "It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
  • More CA Process Automation Pricing and Cost Advice →

  • "Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."
  • "IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."
  • More IBM Cloud Pak for Automation Pricing and Cost Advice →

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    Top Answer: I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are… more »
    Top Answer:IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the… more »
    Top Answer:I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement… more »
    Ranking
    30th
    out of 66 in Process Automation
    Views
    348
    Comparisons
    116
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    20th
    out of 66 in Process Automation
    Views
    359
    Comparisons
    220
    Reviews
    2
    Average Words per Review
    1,104
    Rating
    8.0
    Comparisons
    Also Known As
    CA IT Process Automation Manager
    Learn More
    Overview
    CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

    IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

    Sample Customers
    Unum, HCL Technologies, Logicalis
    Information Not Available
    Top Industries
    REVIEWERS
    Healthcare Company43%
    Insurance Company29%
    Government14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm39%
    Government11%
    Computer Software Company8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise10%
    Large Enterprise73%
    Buyer's Guide
    CA Process Automation vs. IBM Cloud Pak for Automation
    May 2024
    Find out what your peers are saying about CA Process Automation vs. IBM Cloud Pak for Automation and other solutions. Updated: May 2024.
    770,924 professionals have used our research since 2012.

    CA Process Automation is ranked 30th in Process Automation while IBM Cloud Pak for Automation is ranked 20th in Process Automation with 2 reviews. CA Process Automation is rated 8.6, while IBM Cloud Pak for Automation is rated 8.0. The top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". On the other hand, the top reviewer of IBM Cloud Pak for Automation writes "Allows us to leverage container-based resiliency and availability modeling, but we're having challenges in finding vendors who have experience in developing on the cloud". CA Process Automation is most compared with BMC TrueSight Orchestration, whereas IBM Cloud Pak for Automation is most compared with IBM BPM. See our CA Process Automation vs. IBM Cloud Pak for Automation report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.