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Bizagi vs CA Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Process Automation
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
81
Ranking in other categories
Business Process Design (4th), Business Process Management (BPM) (5th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (6th)
CA Process Automation
Ranking in Process Automation
36th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of Bizagi is 6.2%, down from 8.4% compared to the previous year. The mindshare of CA Process Automation is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
SJ
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"It is open source."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"The solution's simulation capabilities are the most valuable aspects."
"The user interface is pretty good."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"In Bizagi, all of the features are valuable."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
 

Cons

"The product must make automation easier."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"It needs an easier setup for the Bizagi Engine."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"There could be more documentation."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
 

Pricing and Cost Advice

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."
"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."
"The paid version costs us about $20,000 for 100 users annually."
"My company uses the free version of the product."
"The Bizagi modeler can be downloaded free of charge."
"This solution would be expensive for a company that has a lot of users."
"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
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Comparisons

 

Also Known As

No data available
CA IT Process Automation Manager
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about Bizagi vs. CA Process Automation and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.