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Bizagi vs CA Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Process Automation
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (1st), Business Process Management (BPM) (5th), Rapid Application Development Software (15th), Low-Code Development Platforms (13th), No-Code Development Platforms (6th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of Bizagi is 3.5%, down from 5.8% compared to the previous year. The mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Bizagi3.5%
CA Process Automation1.0%
Other95.5%
Process Automation
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"The basic mapping feature is key for me; it's fantastic, it's easy to use and it's free."
"Bizagi is a great tool for creating, testing, and documenting process diagrams."
"The product has a comfortable GUI and a good environment for users."
"Very, very stable."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"Bizagi is really helpful for us to justify a process improvement initiative because we can simulate a to-be process and see how much we can save time, save resources, and how a to-be or a new process can run in the correct logic based on BPMN modeling."
"What I like about Bizagi is you just add data, you say this user is using this in the flow chart, and then you add some forms."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"It is easy to debug and troubleshoot."
"CA Process Automation manager is a very powerful production tool."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
 

Cons

"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"The speed of this solution needs to be improved."
"It needs some better notation functionality."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"I think if they could go back to the modeling option or the simulation, that would be good. They also used to have a publish option but they closed that and it's now only available with the pay option."
"However, if you are looking at building an application where 100 developers are working in parallel, you will have issues."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"I'd like to see additional form functionality and having Python as an available common script language."
"OCR capability should be added as a feature."
"It’s very complex, which is one of the disadvantages."
 

Pricing and Cost Advice

"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."
"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."
"The Bizagi modeler can be downloaded free of charge."
"The price could be lower."
"I think that its price is reasonable."
"I was using the free version."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Government
8%
Computer Software Company
8%
Construction Company
19%
Financial Services Firm
14%
Manufacturing Company
13%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
Ask a question
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Also Known As

No data available
CA IT Process Automation Manager
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about Bizagi vs. CA Process Automation and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.