CA Process Automation vs WorkFusion comparison

Broadcom and WorkFusion are both solutions in the Process Automation category. Broadcom is ranked #37, while WorkFusion is ranked #26 with an average rating of 7.5. Broadcom holds a 0.8% mindshare in PA, compared to WorkFusion’s 1.0% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.

CA Process Automation

Read 12 CA Process Automation reviews

500 Views
500 Comparison Views

100% willing to recommend

WorkFusion

Read 32 WorkFusion reviews

2,709 Views
677 Comparison Views

84% willing to recommend

CA Process Automation

WorkFusion

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Executive SummaryUpdated on Dec 17, 2024

CA Process Automation and WorkFusion are competing in the automation software market. CA Process Automation is more cost-effective, while WorkFusion is preferred for its advanced capabilities.

Features: CA Process Automation offers versatile process design and seamless integration, with capabilities like web services and JavaScript options for process development. It allows role management and provides a web-based interface for process status monitoring. WorkFusion is known for its machine learning features, robust document processing, and the ability to customize and scale across diverse environments. It integrates well with systems and provides tools for efficient process management.

Room for Improvement: CA Process Automation could benefit from enhancing user interfaces for end users and providing more intuitive design tools. It may also consider expanding its cognitive and AI capabilities. WorkFusion can improve by simplifying implementation for non-technical users and expanding its support for unstructured documents. Enhancing the searchability of its knowledge base and prebuilt components is another area to consider.

Ease of Deployment and Customer Service: CA Process Automation provides straightforward deployment with guided setup and dependable customer service, making it ideal for quick implementation. WorkFusion involves a longer setup time due to its complexity but offers comprehensive customer support, including real-time assistance, ensuring thorough user support.

Pricing and ROI: CA Process Automation is cost-effective, appealing to small and mid-sized businesses seeking affordable automation solutions. It offers a strong ROI for budget-conscious users. WorkFusion requires a higher initial investment, justified by its powerful features that deliver substantial ROI, especially for organizations leveraging cognitive automation.

To learn more, read our detailed CA Process Automation vs. WorkFusion Report (Updated: December 2025).

Buyer's Guide

CA Process Automation vs. WorkFusion

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Process Automation

Ranking in Process Automation

37th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

26th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (16th), Intelligent Document Processing (IDP) (10th)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of CA Process Automation is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
WorkFusion	1.0%
CA Process Automation	0.8%
Other	98.2%

Process Automation

Featured Reviews

Sandeep Jha

Automation Solutions Developer at HCL Technologies

Added value to the delivery of services and the customer experience

We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests. Built-in operators available for most integrations. Easy to manage. Attended/unattended…

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This tool is used in my organization for automating IT infrastructure related incidents or service requests."

"It is easy to debug and troubleshoot."

"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

"In terms of stability, it's quite good. It's an internal IP product."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"The most valuable feature is that it is easy to use."

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"The cognitive features of this solution are good."

More WorkFusion pros

Cons

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

"Somehow the product group within CA left the product dry from some regular expression functionality."

"Make some of the features more open source that way developers can have more flexibility."

"OCR capability should be added as a feature."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."

"We are having some database issues, but we are addressing them."

"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."

"The user experience could be better both from an RPA perspective and from a business perspective."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

"I would rate the stability as four out of ten. I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

More WorkFusion cons

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"My client is using RPA Express, which is available for them to use free of charge."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"Find it online."

"We are on an annual contract to use the solution."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

30%

Computer Software Company

Insurance Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

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What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Comparisons

Microsoft System Center Orchestrator vs CA Process Automation

Compared 100% of the time

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UiPath Platform vs WorkFusion

Compared 17% of the time

Automation Anywhere vs WorkFusion

Compared 11% of the time

Microsoft Power Automate vs WorkFusion

Compared 10% of the time

Tungsten RPA vs WorkFusion

Compared 6% of the time

ABBYY Vantage vs WorkFusion

Compared 5% of the time

More WorkFusion Competitors

Product Reports

Buyer's Guide

CA Process Automation

January 2026

Download CA Process Automation product report

Buyer's Guide

WorkFusion

January 2026

Download WorkFusion product report

Also Known As

CA IT Process Automation Manager

No data available

Overview

CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

Broadcom

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

WorkFusion

Sample Customers

Unum, HCL Technologies, Logicalis

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

CA Process Automation vs. WorkFusion

December 2025

Free Report: CA Process Automation vs. WorkFusion

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