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ActiveBatch by Redwood vs CA Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Process Automation
16th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Managed File Transfer (MFT) (10th), Workload Automation (9th)
CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Process Automation category, the mindshare of ActiveBatch by Redwood is 1.2%, up from 0.6% compared to the previous year. The mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
ActiveBatch by Redwood1.2%
CA Process Automation1.0%
Other97.8%
Process Automation
 

Featured Reviews

Sai  - PeerSpot reviewer
Ai/Data Analyst at CSD
Automation has streamlined complex data workflows and now saves time on recurring reporting
To improve ActiveBatch by Redwood, the UI could be more modern and intuitive, and another thing that comes to mind is that it can feel overwhelming when workflows become large and complex. Troubleshooting can take extra time when there are multiple dependencies, jobs, and integrations running together. Better visualization of workflow relationships and easier debugging would really help. I would also appreciate seeing more simplified onboarding and documentation for newer users, as there is a learning curve at the beginning. Another improvement area could be smarter analytics or AI-driven recommendations, such as proactively identifying workflow bottlenecks, failed job patterns, or optimization suggestions instead of relying mostly on manual monitoring. From an operational perspective, faster configuration for integrations and cloud-based workflows would make implementation smoother, especially in environments working heavily with APIs and data pipelines. I have covered the main points regarding needed improvements. Overall, the platform is very capable and reliable for automation and workflow scheduling, especially in data-heavy environments. Most of the improvements I want are around making it easier for day-to-day use, such as a more intuitive UI, simpler troubleshooting for complex workflows, better onboarding for newer users, and more intelligent monitoring or optimization insights. The core functionality is strong, and the biggest opportunity is improving the overall user experience and simplifying operational management.
SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is really incredible."
"We leverage the solution's native integrations regularly. We have to get files from a remote server outside the organization, and even send things outside the organization. We use a lot of its file manipulation and SFTP functionality for contacting remote servers."
"ActiveBatch has reduced work by providing automated workflows across several different applications."
"ActiveBatch by Redwood has positively impacted my organization by improving efficiency through reducing manual intervention and minimizing downtime, which made operations significantly smoother."
"We use the main job-scheduling feature. It's the only thing we use in the tool. That's the reason we are using the tool: to reduce costs by replacing manual tasks with automated tasks and to perform regular, repetitive tasks in a more reliable way."
"Since I started using this product, I have been able to easily track everything as it mainly monitors, alerts, and looks after all the services - even across platform scheduling - which has helped me immensely."
"The software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows."
"ActiveBatch helped us automate and schedule routine tasks such as data backups, file transfers, database updates, and report generation, which frees IT staff to focus on other studies."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"It is easy to debug and troubleshoot."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"CA Process Automation manager is a very powerful production tool."
 

Cons

"There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time. So, if there was a constraint waiting, you may be looking for it in the wrong time frame. Plus, with thousands of jobs showing up and the way it pages output jobs, sometimes you end up with multiple pages on the screen, then you have to go through to find the specific job you're looking for. On the opposite side, you can limit the daily activity screen to show only jobs that failed or jobs currently running, which will shrink that back down. However, we have operators who are looking at the whole nightly cycle to make sure everything is there and make sure nothing got blocked or was waiting. Sometimes, they have a hard time finding every item within the list."
"ActiveBatch UI could use a little more help, and video tutorials would be greatly appreciated for user guides."
"Some improvements can be made to the user interface."
"One way ActiveBatch by Redwood can be improved is through a more intuitive user interface for new users."
"I can't get the cleaning up of logs to work consistently. Right now, we are not setup correctly, and maybe it is something that I have not effectively communicated to them."
"The user interface can be improved so that it is more appealing and accessible to new users."
"Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out."
"The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application."
"It’s very complex, which is one of the disadvantages."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"OCR capability should be added as a feature."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
 

Pricing and Cost Advice

"If you compare ActiveBatch licensing to Control-M, you're looking at $50,000 as opposed to millions."
"I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market."
"ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages."
"Currently, we are paying approximately $7,000 yearly, which includes support."
"It allows for lower operational overhead."
"The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking."
"I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way."
"The pricing was fair. There are additional costs for the plugins. We have the standard licensing fees for different pieces, then we have the plugins which were add-ons. However, we expected that."
"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
8%
Manufacturing Company
7%
Performing Arts
6%
Manufacturing Company
17%
Financial Services Firm
17%
Construction Company
16%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise13
Large Enterprise49
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
I was not directly involved in the pricing, setup cost, and licensing decisions for ActiveBatch by Redwood, so my experience is from the user and workflow side rather than procurement. However, bas...
What needs improvement with ActiveBatch Workload Automation?
One way ActiveBatch by Redwood can be improved is through a more intuitive user interface for new users. I rate ActiveBatch by Redwood an eight out of ten because it is powerful, but a perfect scor...
What is your primary use case for ActiveBatch Workload Automation?
My main use case for ActiveBatch by Redwood is automating complex job scheduling and workflow orchestration across multiple systems. I also automate end-to-end IT maintenance tasks such as system h...
Ask a question
Earn 20 points
 

Also Known As

ActiveBatch
CA IT Process Automation Manager
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about ActiveBatch by Redwood vs. CA Process Automation and other solutions. Updated: June 2026.
899,204 professionals have used our research since 2012.