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BigPanda Reviews

Vendor: BigPanda
3.8 out of 5
1,343 followers
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Helped 853,831 peers since 2012

Featured BigPanda reviews

BigPanda mindshare

As of June 2025, the mindshare of BigPanda in the IT Infrastructure Monitoring category stands at 0.9%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Infrastructure Monitoring

PeerResearch reports based on BigPanda reviews

TypeTitleDate
CategoryIT Infrastructure MonitoringJun 1, 2025Download
ProductReviews, tips, and advice from real usersJun 1, 2025Download
ComparisonBigPanda vs ZabbixJun 1, 2025Download
ComparisonBigPanda vs DatadogJun 1, 2025Download
ComparisonBigPanda vs Auvik Network Management (ANM)Jun 1, 2025Download
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TitleRatingMindshareRecommending
Dynatrace4.4N/A95%347 interviewsAdd to research
Datadog4.35.6%97%187 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
19%
Manufacturing Company
9%
Insurance Company
6%
Healthcare Company
6%
Retailer
5%
Construction Company
4%
Energy/Utilities Company
3%
University
3%
Educational Organization
2%
Comms Service Provider
2%
Real Estate/Law Firm
2%
Transportation Company
2%
Government
2%
Outsourcing Company
1%
Performing Arts
1%
Media Company
1%
Consumer Goods Company
1%
Legal Firm
1%
Wellness & Fitness Company
1%
Non Profit
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Hospitality Company
1%

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BigPanda reviews

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RK
Manager Observability at ICE
Verified user of BigPanda
Apr 10, 2025
Event management improvements reduce noise and support faster resolution although scheduling features need enhancements

Pros

"The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment."

Cons

"The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options."
SV
Works
Verified user of BigPanda
Apr 2, 2025
Consolidating monitoring platforms into one console and enabling swift incident resolution

Pros

"BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues."

Cons

"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
Find out what your peers are saying about BigPanda. Updated May 2025
853,831 professionals have used our research since 2012.
MG
System Operation Associate at a financial services firm with 10,001+ employees
Verified user of BigPanda
May 4, 2025
Efficient incident management through quick resolutions and seamless communication

Pros

"I rate BigPanda nine out of ten."

Cons

"It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide."
AJ
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Verified user of BigPanda
May 4, 2025
Alert enrichment and unified analytics optimize notification management and data analysis

Pros

"Overall, I rate BigPanda as a nine out of ten."

Cons

"The solutions were quite useful but not completely stable."
CB
Software Engineer at Trianz
Verified user of BigPanda
Apr 18, 2025
Automation and AI enhance incident management and resolution efficiency

Pros

"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."

Cons

"When handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer."
PeerSpot user
Technical Lead
Verified user of BigPanda
Apr 10, 2025
Efficient incident management improves service reliability but reporting features need attention

Pros

"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."

Cons

"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
Ankit-Mathur - PeerSpot user
Program Manager at a tech vendor with 10,001+ employees
Verified user of BigPanda
Apr 1, 2024
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts

Pros

"One of the most valuable features of BigPanda is its user-friendly interface. "

Cons

"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
PeerSpot user
Automation Solution Architect at a tech services company with 10,001+ employees
Verified user of BigPanda
Sep 21, 2022
Product version discussed: Older Version
Enables faster on-boarding, beneficial API integration, but correlations could improve

Pros

"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."

Cons

"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."