We performed a comparison between BigPanda and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The program is very stable."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The solution is user-friendly and has good performance and certification."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."
"I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation."
"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."
"The Slack integration is fantastic, and I've actually found it to be very useful recently."
"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."
"The initial setup is very simple."
"Lacks sufficient dashboard features."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"We had to use a partner for the deployment."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The usability needs to improve, because it is a pure code environment."
"BigPanda attempts a little of everything and fails at most."
"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."
"I would like to see more updates available in this solution."
"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."
"Scalability is the only major sticking point for me. There is a recommended number of sensors, which is around 10,000 and we're double that... The only option we have to scale is to buy another core, which would be a separate, stand-alone instance..."
"Users need to buy the more expensive licenses if they expect to be able to scale."
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. BigPanda is rated 7.2, while PRTG Network Monitor is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our BigPanda vs. PRTG Network Monitor report.
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