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BigPanda vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda enhances efficiency by centralizing operations, saving time and resources, especially when managing over 10,000 events weekly.
Sentiment score
6.6
Nagios XI enhances efficiency and time management but concerns about increased costs affect ROI perception across organizations.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
 

Customer Service

Sentiment score
6.0
BigPanda customer service is generally helpful but experiences vary, showing occasional delays with ratings from six to ten.
Sentiment score
6.5
Nagios XI support is mixed; praised for responsiveness but criticized for high cost, complex licensing, and delayed responses.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Their collaboration was good, and I would rate them nine out of ten.
For technical support, we have only had to address password resets and alert mismatching.
 

Scalability Issues

Sentiment score
6.6
BigPanda efficiently manages large alerts and users, integrates well, and is favored for scalability in complex infrastructures.
Sentiment score
7.1
Nagios XI is scalable for small to medium environments but faces challenges in large infrastructures and cloud adaptability.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
It handles large volumes of alerts without limitations.
BigPanda facilitates better collaboration between IT teams by providing a shared view of incidents and requests.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
 

Stability Issues

Sentiment score
7.0
BigPanda is stable with efficient issue resolution, improved reliability, and high ratings, though critical traffic may slow it down.
Sentiment score
7.3
Nagios XI is stable, but large deployments may experience performance issues, database problems, and minor network dependencies.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
BigPanda is now stable.
I have not encountered issues like lagging or crashing with BigPanda.
It is very stable.
 

Room For Improvement

BigPanda needs better analytics, UI, cost-effectiveness, and AI, with improved observability, integration, and reduced incident costs.
Nagios XI's interface is outdated, lacks scalability, needs better cloud integration, APIs, automation, and improved documentation.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
Having more precise error data in BigPanda would enable me to resolve issues more quickly and efficiently.
This would help end users understand alert enrichment, configurations, alert noise, alert behavior, and alert statistics.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
 

Setup Cost

BigPanda offers flexible, affordable pricing at $200,000/year with discounts, perceived as reasonable compared to competitors in event management.
Nagios XI provides cost-efficient enterprise-level monitoring with reasonable pricing, appreciated for its features and open-source options.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
 

Valuable Features

BigPanda enhances incident management with AI-driven alert deduplication, integration, automation, and user-friendly dashboards, improving workflow efficiency.
Nagios XI provides customizable, flexible, and scalable IT infrastructure monitoring with real-time alerts and extensive plugin support.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Even during suppressions when other tools are unavailable, BigPanda provides alerts, enabling me to track incidents effectively, follow up, and resolve them promptly.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (8th), AIOps (9th)
Nagios XI
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Network Monitoring Software (17th), Server Monitoring (10th), Cloud Monitoring Software (21st)
 

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.9%, down from 1.0% compared to the previous year. The mindshare of Nagios XI is 3.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Nagios XI3.5%
BigPanda0.9%
Other95.6%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Experience boosts operational efficiency while requiring smoother setup and cost adjustments
I am a customer and end user of the BigPanda solution. My role is CEO/co-founder at AI Ops Limited, and I can be reached at mike.van@aiops.co.uk. I have opted to receive email notifications relevant to my review, which I can opt out of at any time. If I don't already have an account on peerspot.com, PeerSpot will create an account and email me login credentials.
Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
6%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise17
Large Enterprise21
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about BigPanda vs. Nagios XI and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.