Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
| Product | Mindshare (%) |
|---|---|
| Avada Software Infrared360 | 0.4% |
| Dynatrace | 6.0% |
| Datadog | 5.2% |
| Other | 88.4% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Application Performance Monitoring (APM) and Observability | Mar 26, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Mar 26, 2026 | Download |
| Comparison | Avada Software Infrared360 vs Datadog | Mar 26, 2026 | Download |
| Comparison | Avada Software Infrared360 vs Dynatrace | Mar 26, 2026 | Download |
| Comparison | Avada Software Infrared360 vs Splunk AppDynamics | Mar 26, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Dynatrace | 4.4 | 6.0% | 95% | 359 interviewsAdd to research |
| Splunk AppDynamics | 4.1 | 3.8% | 91% | 265 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 9 |
| Large Enterprise | 38 |
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
Avada Software Infrared360 was previously known as Infrared360.
USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
| Author info | Rating | Review Summary |
|---|---|---|
| ICT Architect at a tech services company with 51-200 employees | 5.0 | We value the solution's role-based access and ease of use for managing our numerous queues across tenants. However, we desire a better dashboard for centralized insights, particularly regarding BOQ lengths. |
| WebSphere Architect at a tech services company with 51-200 employees | 4.0 | No summary available |
| CICS/MQ Systems Administrator at a financial services firm with 10,001+ employees | 5.0 | I highly recommend Infrared360; it secures our IBM MQ environment, offers easy navigation and effective monitoring, ensuring availability. Setup was straightforward, and customer service is excellent. |
| Vice President at a financial services firm with 10,001+ employees | 5.0 | I value Infrared360's administration, monitoring, and delegation capabilities, praising its excellent support and agentless design. It's stable, scalable, and an improvement over previous tools. My only critique is the user interface could be more ergonomic. |
| tech at a tech company with 51-200 employees | 4.5 | IR360 significantly improved our middleware management, offering stable, scalable group/role features and excellent support. We value its testing harnesses. My only area for improvement is FTE/MFT reporting, which we hope to see developed further. |
| MQ Administrator at a government with 501-1,000 employees | 4.5 | I highly recommend this MQ monitoring product. Its features are excellent, it has a small footprint, and support is very responsive. While recent upgrade documentation was lacking and had bugs, it's a significant improvement over prior solutions. |
| Middleware Admin at a financial services firm with 501-1,000 employees | 4.0 | I found the product highly flexible and easy to administer, empowering users and scaling well. Customer service is exceptional. While the UI graphics could improve, its stability and capabilities are far superior to previous cumbersome solutions. |
| IT Analyst at a financial services firm with 10,001+ employees | 4.0 | I appreciate the monitoring and how it frees up administrators. While initial setup was complex and the Viper UI cumbersome, and QMGR licensing for DR costly, stability is good and tech support responsive. |
