DX Unified Infrastructure Management and Avada Software Infrared360 are two competing infrastructure management solutions. Based on user reviews, DX Unified Infrastructure Management is more favorable in terms of ease of deployment and customer service, but Avada Software Infrared360 stands out due to its comprehensive features and perceived value.
Features: DX Unified Infrastructure Management is praised for scalability, real-time monitoring, and advanced analytics. Users of Avada Software Infrared360 highlight its robust automation capabilities, a wide range of integrations, and efficient incident management. Avada Software Infrared360 provides more extensive and versatile functionalities compared to DX Unified Infrastructure Management according to user reviews.
Room for Improvement: Users of DX Unified Infrastructure Management mention the need for a more intuitive configuration process and better integration options. Avada Software Infrared360 users suggest enhancements in its reporting capabilities and a more streamlined setup. Both products require improvements in different areas; DX Unified Infrastructure Management needs better integrations while Infrared360 could benefit from improved reporting.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management receives high praise for straightforward deployment and excellent customer service support. On the other hand, Avada Software Infrared360 is considered slightly more complex to deploy but is offset by a responsive and helpful support team. Users find DX Unified Infrastructure Management easier to deploy but also appreciate Infrared360's robust support.
Pricing and ROI: DX Unified Infrastructure Management has a lower initial setup cost and users have noted satisfactory ROI over time. Avada Software Infrared360, while more expensive initially, delivers strong ROI by optimizing operational efficiency and reducing downtime. Users generally feel that despite its higher setup cost, Infrared360 offers compelling ROI benefits.
| Product | Mindshare (%) |
|---|---|
| DX Unified Infrastructure Management | 2.3% |
| Avada Software Infrared360 | 0.7% |
| Other | 97.0% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
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