In the IT monitoring solutions field, BMC TrueSight and Avada Software Infrared360 are competing products. BMC TrueSight holds the advantage with superior features and pricing, while Avada excels in customer service.
Features: BMC TrueSight is recognized for its advanced analytics, automation features, and predictive analytics capabilities, offering a comprehensive monitoring solution. Infrared360 is lauded for its flexibility in handling minimal resource footprint and providing efficient communication management in application environments.
Room for Improvement: BMC TrueSight could improve its ease of use and reduce complexity in deployment processes. Additionally, enhancing its user interface and streamlining system integrations would be beneficial. On the other hand, Infrared360 might focus on expanding its feature set, improving analytics capabilities, and offering more robust automation options.
Ease of Deployment and Customer Service: While BMC TrueSight involves a more extensive deployment process, its customer support minimizes disruptions. Infrared360 is known for its smooth and fast deployment process, with effective support that facilitates operational efficiencies.
Pricing and ROI: BMC TrueSight may have higher initial costs, yet the wide range of features justifies the investment, generating strong ROI over time. Infrared360 provides a more cost-effective solution with a lower upfront investment, presenting significant value through streamlined features that enable quicker ROI.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.0% |
| Avada Software Infrared360 | 0.4% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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