

Avada Software Infrared360 and Splunk Observability Cloud compete in IT monitoring and observability. Splunk Observability Cloud holds an advantage due to its extensive analytics and features.
Features: Avada Software Infrared360 provides middleware monitoring solutions, which offer detailed insights and role-based access to queues. It supports administration with centralized audit trails and integrates seamlessly with global notification systems. Splunk Observability Cloud offers advanced log searching, application performance monitoring, and customizable dashboards. Its ability to visualize infrastructure and offer real-time analytics makes it attractive for complex environments.
Room for Improvement: Avada Software could enhance its user interface for non-technical users and increase flexibility for various environments. It might benefit from expanding analytics capabilities beyond middleware. Splunk Observability Cloud could improve ease of deployment and lower some integration complexities. Increasing user-friendliness for those new to its platform could be advantageous.
Ease of Deployment and Customer Service: Avada Software Infrared360 is recognized for simple deployment and strong customer service during setup. Splunk Observability Cloud, although offering comprehensive documentation, may require more complicated deployment efforts. Its extensive integration options, however, add value in diverse IT environments.
Pricing and ROI: Avada Software Infrared360 offers competitive pricing, facilitating quick ROI with its cost-effective solutions. Splunk Observability Cloud may have higher initial costs but provides significant value with its comprehensive feature set. Both products offer distinct value depending on budget constraints and feature requirements.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 2.2% |
| Avada Software Infrared360 | 0.4% |
| Other | 97.4% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 47 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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