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Avada Software Infrared360 vs Cribl comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
80th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (9th), Message Oriented Middleware (MOM) (12th), Server Monitoring (37th)
Cribl
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
Log Management (3rd), Security Information and Event Management (SIEM) (7th), Observability Pipeline Software (1st)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.4%, up from 0.1% compared to the previous year. The mindshare of Cribl is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Cribl1.2%
Avada Software Infrared3600.4%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Aman Verma - PeerSpot reviewer
Senior Software Engineer at a retailer with 1,001-5,000 employees
Has helped reduce daily log volume significantly and streamline data routing across multiple destinations
Regarding complexity, as I mentioned before, Cribl is very simple to use. When I started 2.5 years ago, it was very easy to learn. I learned Cribl within a week, and even though I was a fresher at the time, it was easy to understand and not complex enough that someone would need to spend money on labs. It's not that complex to learn. Regarding cost efficiency, it's very good because nowadays the SIEM tools we use are too expensive on license, and SIEM tools base their license on how many logs get ingested. The unwanted logs, particularly firewall logs, represent a significant portion of unnecessary ingestion. Cribl saves our license by filtering out half of the firewall logs that are unwanted. Our main purpose for using Cribl is to save our license and save money. Currently, everyone is moving toward AI agents. We currently use regex, and AI agents could help us create those regex patterns to drop events or add raw data to events. Currently, we sit down, review the logs, and create regex patterns manually, which can be time-consuming. An AI agent could reduce this time. I read some articles indicating that Cribl Cloud has started using AI and considering MCPs and model context, but I'm not certain how far along they are. If Cribl asked me what they could improve, that would be my suggestion. The support is very good, and I had a few issues with Cribl where I raised support cases and received good responses, which is better than the quick response I didn't get from other SIEM tools and vendor tools I use. Compared to other SIEM tools, Cribl is cheaper than Splunk and DataDogs. However, it's still a bit expensive from my point of view, though I won't call it expensive. Overall, I think 99% of companies use Cribl before their SIEM tools, and compared to SIEM tools, Cribl is cheaper. Companies can use any SIEM tool such as Google, Splunk, or Cisco, and Cribl is cheaper than those SIEM tools. They might have a slight chance to reduce costs further, but I'm not the correct person to evaluate that since I'm more focused on the operational side. Regarding training, it was quite easy to grasp. It took me almost a week to understand the basic functionalities and what Cribl does. Getting more expertise took additional time, but basic functionalities and understanding what Cribl does took around four to five days. One point I want to mention is that Cribl could improve their labs or training materials in their Cribl Cloud or whatever portal they have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"It has role-based access to queues, giving us more insights into problems."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"Monitoring that ties into our incident management system"
"We save about 75% percent of our costs by processing network and firewall logs through Cribl."
"Cribl is very useful because we have multiple clouds and it has been processing our logs from multiple different platforms into a single one, and it is processing to multiple other platforms as well."
"Cribl's ability to handle high volumes of diverse data types is exactly the purpose that we took it for, and as far as I have seen for the last nine months, it is handling well without issues."
"The ease of management and configuration of Cribl Edge features is highly beneficial."
"Cribl is intuitive, and a user can easily see how the payload or log looks before conversion and how it looks after conversion, and what has been transferred to the destination."
"The feature I appreciate most about Cribl is the interface and how you're able to interact with the data, see the data both live on the ingest side as well as on the side where it goes out to the destination, which is a feature that was lacking in the previous solution I was using."
"Using Cribl for five years has simplified a lot of use cases when onboarding data, and because it is simplified, it takes less time, which is a huge win."
"The deployment was smooth across all seven projects I have, everything was in place with documents and step-by-step guidance readily available, and Cribl support is very good because whenever we got stuck, we just needed to open a ticket and the support team was very responsive and helped us get the deployment done quickly."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Improvement could be made in the logging area, as sometimes we encounter issues in a pipeline or something, and it's not immediately obvious when you look at the logs that the pipeline is failing."
"I think the pricing for Cribl is acceptable, but it may not be feasible for a lot of companies in the Netherlands since you need a huge starting license."
"Cribl could have developed some version that can give backward compatibility."
"When I explored the endpoint, I found myself wishing for clearer instructions presented in a sequential manner."
"To develop user skills in Cribl, it needs to improve some certifications, as the ones I have taken are not entirely helpful in the main projects for the clients."
"We encountered some issues with the syslog data stream, particularly with handling large databases and extensive data logs."
"If you're a customer who has no idea how to use Cribl and just buy it hoping to solve your problems, it doesn't work that way."
"One area that could be improved is the aggregation functionality within Cribl."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"I would not say it is a cheaply priced tool as it has been doing wonders in the market. The tool has been budget-friendly for organizations."
"The product pricing is reasonable compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
10%
Manufacturing Company
10%
Printing Company
8%
Financial Services Firm
20%
Manufacturing Company
11%
Healthcare Company
7%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise5
Large Enterprise34
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Cribl?
Regarding current pricing, it was based on an ingress-based model that we used, and it was favorable. It was cheaper than the Splunk license. We didn't have a problem with the purchase.
What needs improvement with Cribl?
Some downsides of Cribl include that it was quite a long sales cycle for us, but that was probably partly my fault as well. There weren't really any negatives on the product itself. Cribl can do be...
What is your primary use case for Cribl?
My use cases for Cribl basically involve being part of a Splunk theme organization where I was brought in to do a soft confirmation program, and I was onboarding more and more logs into Cribl as my...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Information Not Available
Find out what your peers are saying about Avada Software Infrared360 vs. Cribl and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.