What is our primary use case?
I use Auvik Network Management (ANM) to monitor my entire IT infrastructure from the network, firewall, servers, wireless, and access points. By installing Auvik Network Management (ANM) collector on a server, it pulls everything on the network, even down to the endpoints such as computers and printers. Auvik Network Management (ANM) is very efficient in pulling everything on the network.
I continue to use Auvik Network Management (ANM) for my network management and infrastructure management. Using the network map dashboard of Auvik Network Management (ANM) gives me full network visibility, even down to the inter-branch connectivity we have. When we bring in a new device into the network and do our basic configurations, Auvik Network Management (ANM) automatically discovers those devices without needing to manually add them. The servers, endpoints, access points, and firewalls are all visible on Auvik Network Management (ANM) portal, and I can manage them as well.
What is most valuable?
One thing I appreciate about Auvik Network Management (ANM) is automatic discovery. It discovers everything. Compared to other monitoring solutions, you might need to add devices manually. With Auvik Network Management (ANM), once I install the collector on any PC in the network, it pulls all the infrastructure. This saves me the stress of having to manually add devices on my network. Auvik Network Management (ANM) also gives me the topology and a diagram of the architecture.
Other than automatic discovery, I appreciate that Auvik Network Management (ANM) gives the network topology, and from Auvik Network Management (ANM), I can log in and take configuration management of my devices.
I have not really explored the automated documentation capabilities of Auvik Network Management (ANM). I do not use the automated documentation.
What needs improvement?
One area of Auvik Network Management (ANM) that could be improved is that once it discovers network devices, the naming at times is confusing. Auvik Network Management (ANM) does not always bring out the hostname and instead brings out a generic name, which I then need to change. If Auvik Network Management (ANM) could improve this aspect so that when it discovers devices, it correctly retrieves the hostname every time, it would eliminate the need to edit each hostname, especially on PCs and printers.
The GUI is fine. Auvik Network Management (ANM) has a level of access control where I can manage access and control user access to Auvik Network Management (ANM) portal. The GUI is acceptable for me.
Gaining instant visibility into my network health with Auvik Network Management (ANM) is easy because from the setup, it is straightforward. For instance, I manage different sites, so all I need is to install Auvik Network Management (ANM) collector on any server in the environment. Once I install the collector, I automatically start discovering devices. The beauty of Auvik Network Management (ANM) is that it separates devices into tabs for routers, switches, wireless, computers and hosts, and others. At times it might not categorize some devices properly, but I can move them to the right sub-interfaces. In terms of visibility, it is very easy and fast compared to other management solutions I have used. Most other solutions are agentless, so they do not discover much and you might need to add them manually. With Auvik Network Management (ANM), I do not need to add anything manually as it discovers and updates automatically.
Using Auvik Network Management (ANM) is mostly easy. I do not have any challenges. In terms of usability, it is fine. The visibility it provides is top-notch. Deployment is also easy. The only suggestion I would make is to make some of the fonts on the images on the topology bolder. Outside that, Auvik Network Management (ANM) is fine because from Auvik Network Management (ANM) management plane, I can push configurations to my devices, do backups, and many other things.
Auvik Network Management (ANM) provides a network map along with its dashboard that gives me a real-time picture of my network. I have tested the intelligence myself by adding a new device on the network and after some minutes, seeing Auvik Network Management (ANM) update its topology. Even down to VPN and SSL site-to-site VPN access to other branches, Auvik Network Management (ANM) pulls out all these connections. When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio. It is Auvik Network Management (ANM).
Using the network map and dashboard in Auvik Network Management (ANM) to gain real-time visibility into my network is somewhat easy. If Auvik Network Management (ANM) could work on making the pictures bolder, it would help considerably. Sometimes I need to open the topology in another tab and put it on another screen to make it bolder. If Auvik Network Management (ANM) could enhance the pictures to make them more bold, it would go a long way.
For how long have I used the solution?
I have been using Auvik Network Management (ANM) for over a year.
What do I think about the stability of the solution?
The reliability and stability level of Auvik Network Management (ANM) is good. The only challenge is not from Auvik Network Management (ANM) itself. It is when I have internet downtime. Since it is a SaaS application, issues normally arise from my end. Auvik Network Management (ANM) is very reliable, and their uptime is top-notch.
What do I think about the scalability of the solution?
In terms of scalability, Auvik Network Management (ANM) is light in terms of the connector I am installing. It is light and scalable in that it can scan the entire network without needing to create different networks or different IP address network schemes on my network. With Auvik Network Management (ANM), I do not need to create those things. It is very intelligent at scanning the entire network irrespective of its segments. It scans everything and gives me everything across different inter-vlans of my network. I would say Auvik Network Management (ANM) is scalable. Other OEMs may require adding them manually on your network, and they are not as easy in terms of scaling compared to Auvik Network Management (ANM). Once I plug it into the network, it does it automatically, as long as my collector is running. I can also have backup collectors in other locations helping to spool and update each other.
How are customer service and support?
I communicate with the technical support of Auvik Network Management (ANM) every time I have issues. For instance, when it takes some time to open the portal, though that is rare. Once I contact them, they respond quickly, so I do not have issues in terms of communicating with the TAC.
Which solution did I use previously and why did I switch?
Before using Auvik Network Management (ANM), I used different solutions such as SolarWinds Network Performance Monitor and ManageEngine. The issue with those was having to set up VMs locally. I decided to go for Auvik Network Management (ANM) because I can log into my Auvik Network Management (ANM) monitoring portal from anywhere, which is important in my hybrid environment. Engineers need to work comfortably from home, so that is why I opted for Auvik Network Management (ANM).
How was the initial setup?
The initial setup and deployment process of Auvik Network Management (ANM) is very easy compared to other solutions. For those, I need to set up servers and databases locally for monitoring. With Auvik Network Management (ANM), I just go to the portal, create an account, then have my Auvik Network Management (ANM) collector, download it, install it in my environment, and link the two. This saves me the stress of creating VMs, installing software, and manually adding devices, which takes a lot of time compared to Auvik Network Management (ANM). Auvik Network Management (ANM) is very seamless and easy. It is cloud-based, so I do not need to stress myself.
What other advice do I have?
In terms of pricing, I do not really know how it is done because I am just an infrastructure engineer. However, I believe that no matter the pricing, I enjoy Auvik Network Management (ANM) a lot. If management has any issues with the pricing, they will get back to the engineer, and we can work things out with Auvik Network Management (ANM). I am sure of that.
Auvik Network Management (ANM) has helped me decrease my mean time to resolution. I integrated Auvik Network Management (ANM) with my ticketing system such that when a node, especially my access devices, goes offline or any service goes down, it generates a ticket and assigns it to engineers. This has really helped me minimize and improve my mean time to resolution. Alerts are sent via email notification and a ticket is generated.
Auvik Network Management (ANM) has helped my organization to troubleshoot network issues proactively, especially with the help of the topology diagram. For a new person who does not understand the network very well, the topology helps them navigate. When a particular segment of the network cannot reach another segment, the topology helps identify the traffic traversed through the network. It is effective for a single pane of glass as I know the nodes in the middle, which helps me troubleshoot very well.
Regarding business disruptions related to network issues, Auvik Network Management (ANM) has made a significant impact. From the infrastructure engineer angle, I can say that with the help of Auvik Network Management (ANM), I know the total number of devices in my network. If there is a need to scale up, it is very easy. If management asks me how many routers I have on my network or how many end-of-life devices I have, I can easily pull that out on Auvik Network Management (ANM). It has helped, and it has also helped management in making key decisions in terms of end-of-life devices and other matters. It has been really helpful.
For someone working in the financial sector, real-time performance insight is very important. I need to be able to see my network to protect it. Visibility and real-time data are very key. I keep track of my devices. For instance, during peak periods, I know that I have about 20,000 devices or about 10,000 devices. At any point it goes up or reduces, I need to know what has come into the network or what has left the network. I am very keen on real-time data and devices in the network.
The ease of use of Auvik Network Management (ANM) affects my troubleshooting of network issues very positively. Auvik Network Management (ANM) is a cloud-based solution, so it is very easy to troubleshoot. For instance, if any of my devices are down, Auvik Network Management (ANM) alerts me first. From Auvik Network Management (ANM), I can log into any device and do troubleshooting. This saves me the stress of having to start logging in or open my SSH or web interface. From Auvik Network Management (ANM), I take control, log into any of my devices, and do the troubleshooting I want. I can push configurations on them from this single pane. Instead of having to log into separate devices, if I want to log into ten routers, instead of having to log in separately, from Auvik Network Management (ANM), I can select the device, right-click, open a tab multiple times and log in and do what I want on them. This saves me considerable stress.
I would rate Auvik Network Management (ANM) for network support an eight out of ten. Overall, I would give Auvik Network Management (ANM) a rating of nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other