Auvik Network Management (ANM) Reviews

My main use case for Auvik Network Management (ANM) is to have full visibility, so when I have Auvik Network Management (ANM) deployed with my customer, especially the full license, which includes the performance license with traffic insights and syslog capability, then my team has the capability to know earlier if there's any network issues, utilizing the automated topology map to monitor and access the switch and network console remotely, seeing traffic insights applications and more. Auvik Network Management (ANM) is very intuitive; although you need to play around with it for a few hours to get used to it, after a while, it's very easy, and furthermore, with AI tools integrated with Auvik Network Management (ANM), it becomes much easier to utilize and troubleshoot your customer's environment.

As for a specific example, we currently have a few customers that we monitor using Auvik Network Management (ANM), but most of the customers purchase the normal license without traffic insights and syslog. This normal license does good basic monitoring, and we've set up automated alerts created by Auvik Network Management (ANM) along with custom alerts, helping us be informed earlier about network issues. Auvik Network Management (ANM) also greatly assists us with new customers, enabling me to conduct network assessments by providing complete visibility into the customer's environment and equipping me with the necessary cloud monitoring capability to prepare my network assessment report.

Regarding another scenario where Auvik Network Management (ANM) really helps my team, one recent case involves a customer who continuously complains of network slowness every day. Slowness is intermittent and does not occur at the same time each day, making it hard to trace. When I deploy Auvik Network Management (ANM) to investigate, it collects all the data, and by using AI to summarize it, I manage to identify that it was a Spanning Tree configuration issue within thirty minutes. It's quite fast when you have visibility combined with AI intelligence.

Auvik Network Management (ANM) has positively impacted my organization mainly by saving time, as my team can quickly find the root cause of any issues, and importantly, prevention leads to fewer problems occurring. Since fewer issues happen, customers might perceive that everything is fine, so we proactively produce reports to illustrate our background work to ensure stability. Prevention and time-saving are the most valuable outcomes from Auvik Network Management (ANM).

In terms of estimating time savings, I find that for creating a professional network assessment report, without Auvik Network Management (ANM), the process would take around two weeks, including writing the report. However, with Auvik Network Management (ANM), I typically reduce this to within seven days or sometimes even five days, obtaining a complete report quicker with its assistance.

We do not track KPIs specifically for Auvik Network Management (ANM) to measure its effectiveness. For us, Auvik Network Management (ANM) serves as a tool for monitoring and troubleshooting our customers' environments, and since we recognize its everyday assistance, we find no need to monitor it through any formal KPIs.

Standout features of Auvik Network Management (ANM) particularly include the automated network topology map because many network management systems don't offer this live network diagram, which is constantly updated, providing us or customers with the latest version of the existing network topology. This is a really cool feature that sets Auvik Network Management (ANM) apart.

My team relies on the live topology map every day as it's the first thing they monitor, and they frequently use the remote feature to easily access any device, whether needing to go into the web browser or switch console for configuration checks. Auvik Network Management (ANM) has an automated feature that backs up the configuration of all devices such as switches, which is an excellent safeguard. Additionally, having a centralized syslog in Auvik Network Management (ANM) is crucial, enabling easy searches for keywords regarding specific issues such as Spanning Tree problems or port downtimes and allowing the use of AI to assist in these searches.

When addressing compliance requirements, Auvik Network Management (ANM) showcases a strength in its documentation feature, consistently providing the latest diagrams and configuration backups of devices, which are vital for compliance across any organization.

Regarding the features of Auvik Network Management (ANM), I believe that the primary improvement needed focuses on ensuring the live topology map is as accurate and easy to understand as possible, which requires constant updates and improvements. While having a topology is good, if it is inaccurate or incomplete, it detracts from the service; thus, I think constantly enhancing the live topology should be a priority.

I think one area where Auvik Network Management (ANM) can improve is in reporting; right now, generating reports is not as straightforward as with some competitor NMS where you can easily create a PDF executive report to send to customers. Reporting in Auvik Network Management (ANM) could be enhanced, and I urge continuous improvement across all features so the product doesn't fall behind.

When it comes to needed improvements, I'd emphasize the importance of ongoing integration with third-party vendors, as Auvik Network Management (ANM) is making good progress in this area. They should continue their efforts without stopping. Regarding the user interface, I find it to be one of the best compared to other NMS, and it's critical to maintain a simple and easy-to-use design.

Regarding updates and maintenance with Auvik Network Management (ANM), updates and maintenance on Auvik Network Management (ANM) itself are managed by Auvik Network Management (ANM), not by us. If you mean using Auvik Network Management (ANM) for updates and maintenance of devices, unfortunately, Auvik Network Management (ANM) lacks the capability for firmware upgrades or similar maintenance measures.

Officially we started and purchased the licenses on January 1st, 2026, but I've been testing Auvik Network Management (ANM) about two months before that, starting in November 2025, so I can say it's around almost one year.

The reason I give it an eight, rather than a nine or ten, relates to the premium price of Auvik Network Management (ANM). If the price were lower, my expectations would not be so high, and I would be happy to give it a ten. However, because it is premium priced, I have greater expectations for added features and improvements.

On a scale of one to ten, I would rate Auvik Network Management (ANM) an eight because it has room for improvement, yet I'm satisfied with it.

In regard to Auvik Network Management (ANM)'s AI capabilities, I trust its security and find its governance solid. Since Auvik Network Management (ANM) provides good documentation publicly, I don't feel any concerns about using the product.

So far, I find the accuracy and reliability of the output from Auvik Network Management (ANM)'s AI capabilities to be quite good. However, I don't utilize its built-in AI features much, primarily relying on third-party models alongside Auvik Network Management (ANM), so I don't have extensive comments on Auvik Network Management (ANM)'s AI output accuracy.

As for Auvik Network Management (ANM) deployment, I think it is only available in a public cloud configuration, with no other option provided.

Regarding the cloud provider for my Auvik Network Management (ANM) deployment, we cannot choose it ourselves as Auvik Network Management (ANM) defaults this setup, so we lack freedom in this aspect.

Training and onboarding with Auvik Network Management (ANM) are quite easy; I usually give about an hour of introduction and demonstration. I recommend that all staff take the free certification provided by Auvik Network Management (ANM). After that, hands-on daily use typically allows them to be proficient with Auvik Network Management (ANM) within a few days.

I don't have any comments on the integration of Auvik Network Management (ANM) with existing tools and systems because I don't integrate Auvik Network Management (ANM) with other tools—I only use Auvik Network Management (ANM).

For new users who have never used a network management system before, I think the learning curve is not so steep; it's easy to understand Auvik Network Management (ANM). Users must have basic network knowledge to benefit fully from it, but if they possess that, they will find Auvik Network Management (ANM) easy and helpful for their tasks.

My advice for others considering Auvik Network Management (ANM) is to thoroughly test it in their environment using the trial account for two weeks, fully deploying every feature it offers to see if it meets their needs. Auvik Network Management (ANM)'s cloud-based nature means deployment is straightforward, requiring only a single collector in your environment, which can be easily installed on any laptop or server, but be prepared for the premium pricing as it is quite high compared to other NMS.

My main use case for Auvik Network Management (ANM) is centralized monitoring and management of our network infrastructure. I use it to gain visibility into network devices such as switches, routers, and firewalls, monitoring device availability and performance, and identifying potential connectivity issues before they significantly impact business operations.

One practical example of how I use Auvik Network Management (ANM) for monitoring or troubleshooting in my network is to investigate intermittent network slowness reported by users. Instead of manually checking multiple switches and routers, I can use a centralized dashboard to review device availability, interface utilization, and network traffic patterns. If a switch interface shows unusually high bandwidth utilization or a device experiences connectivity issues, Auvik Network Management (ANM)'s alerts and performance data help me narrow down the potential cause. This allows the IT team to investigate the affected device or link before the issue escalates and impacts more users.

In my day-to-day operations, Auvik Network Management (ANM) is useful for proactive network monitoring, checking device health, reviewing alerts, and investigating connectivity or performance issues. It helps us maintain visibility across network infrastructure without having to manually log in to every device for routine checks. However, the automated topology mapping is particularly helpful when tracing network dependency and identifying which devices or links could be affected by an issue.

Auvik Network Management (ANM) has positively impacted our organization by improving network visibility, simplifying troubleshooting, and helping the IT team take a more proactive approach to infrastructure monitoring. Automated network discovery and topology mapping make it easier to identify devices, understand network dependencies, and narrow down the source of connectivity issues.

Since using Auvik Network Management (ANM), the main improvements I have seen are better network visibility, more efficient troubleshooting, and earlier identification of potential infrastructure issues. The automated device discovery and topology mapping help us narrow down the source of connectivity problems without manually checking every switch, router, or interface. Centralized alerts also help us identify device outages and unusual network activity more quickly, allowing the team to investigate issues before they affect more users.

The best features of Auvik Network Management (ANM) are automated network discovery, real-time monitoring, interactive network topology mapping, and intelligent alerting. Automated discovery helps identify network devices and maintain an updated view of the infrastructure, while topology mapping makes it easier to understand device relationships and trace connectivity issues. I also find its network traffic analysis and bandwidth monitoring capabilities valuable for identifying utilization spikes and potential performance bottlenecks.

The feature I rely on the most is automated network discovery and topology mapping. It provides a clear centralized view of network devices and their connections, making it easier to understand the infrastructure and identify where a problem may be occurring in day-to-day operations when users report connectivity issues or network performance degradation. The topology map helps trace the affected network path and identify potential impacts such as router interfaces.

The features are valuable and effective for our needs. Auvik Network Management (ANM) provides an intuitive interface that makes day-to-day network monitoring and troubleshooting easier. The centralized dashboard gives us a consolidated view of network devices, availability, performance metrics, and alerts without requiring us to log in to each device individually. Its automated network discovery and visual topology map are particularly useful because they help us understand device connections and trace the possible source of connectivity problems.

Auvik Network Management (ANM) Network Map dashboard provides valuable centralized visibility into discovered network devices and their connections. Although the level of visibility depends on device compatibility, monitoring configuration, and available telemetry, it helps us understand how switches, routers, firewalls, and other supported devices are interconnected, making it easier to identify dependencies and investigate connectivity issues.

While Auvik Network Management (ANM) is useful for network visibility and troubleshooting, there are several areas where it could be improved. First, I would like to see more customization options for alerts and thresholds so administrators can reduce excessive notifications and focus on critical incidents. At times, excessive alerts can make it harder to prioritize the issues that require immediate attention.

I would like to see further improvements in the dashboard, customer retention, reporting flexibility, and integration with other IT management tools. The interface is useful for getting an overall view of network health, but a more customizable dashboard would make it easier to highlight critical devices, important network links, and performance indicators relevant to each team. The reporting could also be improved with more flexible scheduling, historical comparisons, and export options to help build capacity planning and management reviews.

I have additional suggestions for improvements to Auvik Network Management (ANM). I would recommend that Auvik Network Management (ANM) focus on making troubleshooting more automated, enhancing reporting capabilities, and enabling more flexible integrations. Improving root cause analysis that correlates alerts across connected devices would help administrators identify the underlying cause of an incident instead of investigating multiple related alerts individually.

I have been using Auvik Network Management (ANM) for around four years.

Auvik Network Management (ANM) has been a reliable platform for centralized network monitoring and infrastructure management.

Auvik Network Management (ANM) offers good scalability for organizations that need to monitor a growing network infrastructure across multiple locations. Its automated network discovery and centralized dashboard make it easier to bring additional supported devices into the monitoring environment without having to manage each device separately. Another advantage is its ability to provide a consolidated view of a distributed network environment, helping IT teams maintain consistent monitoring as infrastructure grows.

Customer support for Auvik Network Management (ANM) is good.

I did not use any different solution. Auvik Network Management (ANM) is the only platform we are using.

I have configured and deployed Auvik Network Management (ANM) on our on-premises infrastructure.

Auvik Network Management (ANM) has provided value by improving network visibility, reducing manual monitoring effort, and making troubleshooting more efficient. Its automated network discovery, topology mapping, and centralized alerts help us identify potential connectivity issues faster and narrow down the affected devices without checking every switch or router individually. This can reduce the time spent on an initial investigation and allow the IT team to focus on resolving incidents rather than collecting information manually. From an ROI perspective, the main benefits are improved staff productivity, more efficient incident handling, and potentially reduced downtime. I have not quantified these benefits with verified before-and-after metrics, so I would not claim specific percentages for time saved, fewer support tickets, or financial savings. To measure ROI accurately, I would compare average incident response times, network-related ticket volume, downtimes, and manual monitoring efforts before implementation against the platform's subscription and operational costs.

I did not evaluate other options before choosing Auvik Network Management (ANM).

I rate Auvik Network Management (ANM) a nine out of ten. I choose the rating of nine for Auvik Network Management (ANM) because its features make day-to-day network administration easier and help IT teams identify connectivity issues, monitor devices, and investigate problems efficiently. I particularly value its ability to bring network information together into one dashboard, reducing the need for manual checks across individual devices.

Regarding Auvik Network Management (ANM)'s AI capabilities, I find its approach to AI-assisted monitoring and network analytics valuable for identifying unusual activity, highlighting potential performance issues, and helping IT teams troubleshoot problems more efficiently. From a governance and security perspective, I believe the key priorities are protecting network configuration data, controlling administrative access, maintaining audit trails, and ensuring that monitoring information is handled securely.

I assess Auvik Network Management (ANM)'s AI accuracy and reliability based on how consistently its alerts and recommendations align with actual network conditions. AI-assisted insights can be useful for interpreting network information, identifying unusual performance patterns, and supporting troubleshooting. Its network discovery, topology mapping, device monitoring, and historical performance data provide valuable context for investigating connectivity issues and potential bottlenecks.

I would advise others looking into using Auvik Network Management (ANM) that it is very reliable and stable, and I would recommend going for it.

I sell Auvik Network Management (ANM) rather than use it directly. My main use case for Auvik Network Management (ANM) is mostly for demoing to clients.

I usually partner with Auvik and the reps over there, who are excellent. I typically get my customers in front of them to help identify pain points and see how the demo works and to determine if Auvik Network Management (ANM) is the correct solution for them, which it invariably is.

In my opinion, the best features Auvik Network Management (ANM) offers are total solution and one pane of glass.

Clients appreciate the fact that they don't have to use multiple tools to get all these different projects to become a little bit more automated. Auvik Network Management (ANM) has positively impacted my organization and my customers as a customer was spending way too much time using other products and this has allowed them to automate and to condense time and need with regards to the requests.

I couldn't say how Auvik Network Management (ANM) can be improved, as I think it's an excellent product. I haven't received any feedback from clients during demos that would suggest areas for improvement.

I have been working in my current field for 20 years.

Auvik Network Management (ANM) is stable.

Auvik Network Management (ANM) has excellent scalability.

Auvik Network Management (ANM) customer support is excellent. I would rate the customer support on a scale of one to ten a nine.

My customers previously used SolarWinds because SolarWinds is an incredibly difficult product to use.

My customers have not seen a return on investment, and I don't have any relevant metrics, such as time saved or money saved.

My experience with pricing, setup cost, and licensing for Auvik Network Management (ANM) is excellent.

Before choosing Auvik Network Management (ANM), my customers looked at Paessler.

I would rate Auvik Network Management (ANM) a nine on a scale of one to ten. I rate it a nine because nothing's perfect and everything can always be made better.

Auvik Network Management (ANM) provides an intuitive interface that supports ease of use, but I don't have details to provide on how this ease of use affects troubleshooting network issues for my customers.

Auvik Network Management (ANM) has helped my customers troubleshoot network issues proactively, but examples are hard to come by when somebody refers to proactiveness.

It is easy for my customers to utilize the automated documentation capabilities of Auvik Network Management (ANM), and I'd rate it nine out of ten.

Auvik Network Management (ANM) has helped to decrease my customer's mean time to resolution, but it is not calculable. The questions about the impact Auvik Network Management (ANM) has had on reducing business disruptions related to network issues for my customers are redundant.

The advice I would give to others looking into using Auvik Network Management (ANM) is to take a look, try it, do a proof of concept, and you'll find that you like it. I found this interview a little bit too redundant, and I think that could be changed for the future.

My overall review rating for Auvik Network Management (ANM) is nine out of ten.

My main use case for Auvik Network Management (ANM) is typically monitoring our devices on the network to make sure everything's online, as well as monitoring logs getting sent from the devices to make sure they're all looking good.

Recently, Auvik Network Management (ANM) helped me catch a network issue when a network went down, and we were able to assess it before they even gave us a call, which allowed the downtime to be at a minimum, which would not have been the case before without Auvik Network Management (ANM). Because of Auvik Network Management (ANM), we were able to minimize the downtime for our customers and their businesses and allow things to keep going.

Right now, we're still in the process of setting everything up, but for the most part, everything is running smoothly.

In my opinion, the best feature Auvik Network Management (ANM) offers is the flowchart we get with monitoring our entire network that picks up all of our devices. It's much more streamlined and more user-friendly, making things much easier to see in the grand scheme of things, especially when I'm dealing with multiple devices. Being able to see where each one individually is in the flowchart is really nice.

Having that user-friendly overview absolutely impacts my daily work and troubleshooting process because we can also see what devices failed, which network failed, and why exactly it failed. We can find out what caused the failure as well. Overall, it makes it much easier when things fail.

The impact of Auvik Network Management (ANM) on my organization has been nothing but positive. The flowchart makes things much easier. Being able to get notifications of when something goes down before the customers even know is also really nice, or before they give us a call. This is because it minimizes downtime on their part and also makes it much easier to identify what caused the issue.

I have definitely seen specific outcomes with Auvik Network Management (ANM) in that it has caused us to be much faster at responding to incidents for our customers.

As of right now, I haven't run into any issues where I can see an improvement for Auvik Network Management (ANM). Everything has been running pretty smoothly, and any issues I have had have already been answered by customer service from Auvik Network Management (ANM).

I take off that one point for Auvik Network Management (ANM) due to the initial setup. When we started off, we were getting a bunch of notifications and a bunch of useless information, such as a printer being out of paper. That took a bit longer to figure out how to turn off that notification than it should have. We would've been better off not having that on by default and having to turn it on if we really wanted it in the settings.

I have been using Auvik Network Management (ANM) for about two to three months now.

Auvik Network Management (ANM) is stable.

Auvik Network Management (ANM) has huge scalability. I don't see any downsides, as we have the ability to scale a lot, especially with us being an MSP and getting more customers. We can definitely scale it by a lot.

My experience with customer support for Auvik Network Management (ANM) has been that they've been giving good answers.

Negative

I previously used Domotz before Auvik Network Management (ANM), as it wasn't giving us as much information as Auvik Network Management (ANM) was giving.

Auvik Network Management (ANM) is deployed in our organization as a public cloud solution.

My advice for others looking into using Auvik Network Management (ANM) is to make sure you look at the settings if you go with it or do a trial. There are some niche settings that you will have to turn off that could be annoying, especially if you manage multiple customers, such as the printer being out of paper or out of ink. That would be a pretty annoying one to have to deal with. I rate this product a nine out of ten.

My use case for Auvik Network Management is that my company manages a lot of network devices along with Windows servers, and it's a tool that, when we integrate it with Windows Server by configuring the SNMP protocol, automatically gives us full network topology. It shows how every device connects and traffic flows in real time, providing us with a centralized dashboard for every device.

We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time.

Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information.

I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization.

Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome.

The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually.

Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. 

Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results.

Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard.

The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network.

We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication.

It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices. 

Whenever there is some downtime, for example, if one device is down, I can directly go to the dashboard and hover over that device. It gives me more details about when this device went off and its behavior. It reduces downtime while improving security. The automated process saves me a lot of time. I can ping or traceroute from the source to the destination.

Auvik Network Management is very easy to use. I have real-time network visibility, where all devices such as hubs, routers, firewalls, and servers are in one place for me to check.

For new users, the initial setup and customization of Auvik Network Management can be a bit complex, especially for those without sufficient experience in network or IT tools.

I have been using Auvik Network Management for approximately one year.

I haven't experienced any downtime. We have maintenance windows, but they notify us in advance.

In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.

I would rate the scalability of Auvik Network Management as a ten out of ten.

I would rate the technical support for Auvik Network Management as a nine out of ten.

Positive

It is not very easy. I did the deployment step by step. It's easy to configure and manage. We have a mixed deployment with both cloud and on-premises setups. 

It takes some time. We had different sites, so it took us two to three weeks.

My team had two to three people for deployment. We have about 24 users who work with the Auvik dashboard.

Auvik Network Management saves me 40% to 50% of our time.

Pricing for Auvik Network Management is genuine. I would categorize its pricing as good.

It is very nice. There are other solutions, but I find Auvik Network Management very nice. The graphical dashboard gives real-time, centralized data. I can see every device connection or traffic flow in real time. It's a very nice and easy-to-use platform. Other tools have other issues. Some of the tools don't diagnose in such a way. Auvik's centralized dashboard gives us all the information in one place.

I would definitely recommend Auvik Network Management to other users because it's a very handy, easy-to-use tool with a centralized dashboard that allows for seamless troubleshooting across various environments.

There is a centralized dashboard for troubleshooting or working seamlessly across cloud, hybrid, or on-premises environments. The security and compliance are also very good. PRTG is also a very nice tool. These two tools are very good to use in a big company environment.

Overall, I would rate Auvik Network Management a nine out of ten.

My main use case for Auvik Network Management (ANM) is network monitoring and management, including monitoring network devices, troubleshooting connectivity issues, tracking network performance, and maintaining infrastructure reliability across client environments.

In my IT support role, I troubleshoot network connectivity issues by checking device availability, DNS resolutions, firewall rules, and network connectivity. For example, when a client experiences intermittent connectivity, I investigate the network path and firewall configuration to identify the issues and restore reliable connectivity. I apply a similar troubleshooting approach when working with Auvik Network Management (ANM).

My main interest with Auvik Network Management (ANM) is in improving network visibility, proactively identifying connectivity issues, and reducing downtime across client environments.

Effective network management, such as with Auvik Network Management (ANM), can positively impact an organization by reducing downtime, improving network visibility, and helping IT teams identify and resolve issues faster. In my experience with IT infrastructure and managed devices, proactive monitoring and faster troubleshooting are essential for improving service reliability and client satisfaction.

I don't have specific performance metrics from using Auvik Network Management (ANM) directly, but in my infrastructure work, effective network monitoring and proactive alerts help teams identify connectivity issues earlier, reduce troubleshooting time, and minimize service disruption.

From the network management perspective, the best features Auvik Network Management (ANM) offers include real-time network monitoring, device health and availability tracking, performance monitoring, alerts for network issues, and troubleshooting capabilities.

In my day-to-day IT infrastructure work, I rely on network device availability monitoring and proactive alerts from Auvik Network Management (ANM). They help identify connectivity issues early, reduce troubleshooting time, and minimize downtime for clients.

I would also highlight centralized network visibility and customizable alerts as valuable capabilities for IT teams managing multiple client environments in Auvik Network Management (ANM).

An intuitive interface in Auvik Network Management (ANM) is important in network management because it helps IT teams quickly identify device health, connectivity issues, and performance bottlenecks without navigating multiple screens. A centralized dashboard with clear alerts and easy access to diagnostic information can reduce troubleshooting time and help engineers prioritize critical incidents.

A network map combined with a centralized dashboard in Auvik Network Management (ANM) can provide valuable real-time visibility into device status, network connectivity, and performance issues. Ideally, the map should clearly display device relationships, highlight outages, and allow engineers to drill down into alerts and device details quickly. This can make troubleshooting more efficient, especially when managing multiple client networks.

I would recommend improving Auvik Network Management (ANM) dashboard customization, providing more detailed real-time performance analytics, and offering intelligent alerts that help distinguish critical issues from minor warnings. Better integration with RMM platforms, ticketing systems, and automated troubleshooting tools would also be valuable for MSPs managing multiple client environments.

I would also value more comprehensive reporting, customizable alert thresholds, and historical performance trends to help identify recurring network issues before they cause major disruption with Auvik Network Management (ANM).

One additional area worth considering for Auvik Network Management (ANM) is simplified deployment and onboarding along with comprehensive documentation and faster technical support. Compatibility with a wider range of network devices, flexibility, and clear visibility into licensing and costs would also be valuable, especially for MSPs managing multiple environments.

I have been using Auvik Network Management (ANM) for the last four years.

I chose a rating of eight out of ten for Auvik Network Management (ANM) because of the reliability, ease of use, monitoring capabilities, and overall value.

From the security perspective, I believe Auvik Network Management (ANM) AI capabilities should include strong access controls, role-based permissions, data encryption, audit logging, and transparency around how AI makes recommendations. Human oversight is also important for automated actions that could affect production networks.

For Auvik Network Management (ANM) AI-powered capabilities, accuracy and reliability are essential because incorrect alerts or recommendations can lead to unnecessary troubleshooting or service disruptions. I look for accurate anomaly detection, low false positive rates, consistent recommendations, and clear diagnostic explanations. AI-generated findings should also be validated against actual network telemetry before taking actions.

My advice to others looking into using Auvik Network Management (ANM) would be to clearly identify your network monitoring requirements before choosing a solution. Evaluate the platform's ease of use, real-time monitoring capabilities, alert accuracy, reporting features, security controls, and integrations with your existing IT management tools. If you're an MSP, also consider multi-client management, scalability, and license costs. I recommend requesting a demo or trial and testing it in a real-world environment before making a final decision.

We provide student accommodation, and what we use it for on a daily basis is monitoring the 36 sites for close to 18,000 students. We've got VPNs running to all of those sites. We need the VPNs, and there are biometric and CCTVs along with the access points. 

Auvik Network Management (ANM) is fantastic because we can monitor all the way down to the port level and the switches. It helps to know where the problems are. It picks up network anomalies and misconfiguration; for instance, if an access point isn't working. We had one site where 19 access points were down, and they were in the same area, so we knew it was a switch. It just pinpointed which switch it was. In Auvik Network Management, we can put in one of those access point names, and it shows exactly which switch it's connected to, so we can go directly to it, power cycle it, and solve the problem a lot quicker.

The network map in Auvik Network Management provides a real-time picture of our network, site-by-site. It's something that they've been working on for quite some time now, which keeps evolving. In our case, where we try to look at all 36 sites, sometimes there can be a lot of noise. The global map is too noisy at times, whereas if you're on the site itself, the map is great. The near real-time updates are spot-on.

Utilizing the automated documentation capabilities in Auvik Network Management is super easy for my team. However, it's not a feature we use frequently for documentation. I'm generally the one who would use it. For example, at the moment, we are busy with an audit, and I've extracted a lot of information using automated documentation.

For us, the network map in Auvik Network Management provides full network visibility. For the auditors, that's too much noise. They don't typically want to see all the endpoint devices, such as phones, laptops, and workstations. They would just prefer to see the core network, so we have to filter out a lot of that to provide that information.

Real-time performance insight is very important for my company since the students are quite demanding, and you can't really wait for 30 minutes to get a refresh to start troubleshooting. The near real-time updates are super important to get quicker resolution times.

Auvik Network Management has absolutely helped us decrease the mean time to resolution. Regarding the problem that we had with the access points, where they were all down, we could have gone to each switch to see if there was a problem. But the fact that we could go onto Auvik Network Management, see where one of those APs is connected, allowed us to pinpoint the switch straight away and go directly to it. It's exponentially less time spent on resolution.

For troubleshooting network issues more proactively, the information notifications from Auvik Network Management help significantly. They notify you about possible configuration misconfigurations, and you can check what they're suggesting. It acts almost as proactive remediation because it has not caused an issue on the network. Generally, when you make the suggested changes, that typically improves the overall network speed or solves any intermittent issues that were possibly due to misconfiguration.

The automated alerts in Auvik Network Management influence our ability to minimize support tickets. We use a service desk, so if we get multiple alerts for a site, we know it's down, allowing us to publish an announcement on the service desk about the site being down. Any calls from the students about Wi-Fi not being down can be bucketed together, turning what could be 900 individual tickets into one ticket for a site instead.

Automated processes in Auvik Network Management definitely contribute to saving time. With the integration, we have webhooks going into Teams, so automated notifications come through about different alerts. If it's a severity one, they come to me and my two ICs, while junior and mid-level techs get the day-to-day ones in the Teams channel. Instead of going into Auvik Network Management, they receive notifications on their mobiles, which saves time, as they can directly address the issue without logging into the platform.

What I find most valuable about Auvik Network Management is the statistics it provides over the months, which are valuable to consumers. I use reporting every month for reporting to the institutions, so for me, that's the most beneficial. The day-to-day stuff is also super helpful, but for my position, the reporting is what's critical.

I find the interface of Auvik Network Management dead easy. We've had new technical staff start, and we've given them access almost immediately. Obviously, not read and write access, but we've given them read access, and they found their way on the platform relatively quickly. It does get more technical when trying to set up trafficking stats, but there is general ease of use and simplicity.

The global dashboard needs work, and I'm not the only one saying this. The current dashboard shows a map of the country and all the sites, but many of our sites are in one city, resulting in 17 sites all having those pin drops sitting on top of each other. That view needs to be looked at in my mind. They could possibly spread it out or allow editing so that you don't have all the pin drops on top of each other. The global map can also show only medium, critical, or high alerts rather than details. For instance, if a printer's toner has run out, it is not critical. Our call center relies on that information, but with all the alerts overwhelming them, it's challenging.

They have a forum where users can place their suggestions for desired features. One item in development is how different VLANs are displayed on the network, with not just these orphan devices but also different colors for different VLANs. That's the one thing that I find is missing at the moment with the network view.

I have been using Auvik Network Management since 2022.

I have contacted the technical support or customer support for Auvik Network Management. The challenging part there is the timeline; they supposedly have a longer support timeframe now. There are different people in different time zones, but there still seems to be a wait. I usually start around 5 a.m., so I catch some of the representatives from the US; it sometimes works, but often includes an 8-hour delay when we have a problem. Even though they've extended the contact support hours, I still experience some delays.

Neutral

The previous company I worked with used SolarWinds Orion, which I believe has a different name now. The cost of it is exponentially more than Auvik. It's a great platform. It has a lot of potential. However, for what we need, Auvik Network Management is perfect, especially at the cost.

It was super easy. It took us a day and a half to fully deploy Auvik Network Management. It was really quick—there were fine-grained details that took longer, but to get all the sites recognizing it, it took us a day and a half, and it was up. We had used it through the service provider in the past, so we were aware of the platform.

Auvik Network Management does require some maintenance on our end.

Sometimes devices don't get deleted when they've been offline for quite some time, or we make a certain change. We changed the firewall at one of our sites from a CheckPoint 1800 to a CheckPoint 2000. It still has some of the configuration from the previous one. We have had to delete the actual firewall and let it rediscover, but every now and again, there's a mismatch in the data. It seems that it is keeping that in the database somewhere that hasn't been overwritten or cleared properly. The associated information to a MAC address or a serial number is not cleared. That's something we'll need to clean up.

Auvik Network Management has definitely helped reduce business disruptions related to network issues. In the beginning, we were with a service provider, an MSP, that charged us three times the price of what Auvik charges us now, putting on such a huge markup. They charged us for support calls, which Auvik doesn't charge for. The service they were delivering wasn't effective, with lots of misconfigurations and real-time updates not happening properly. Now that we've been dealing directly with Auvik Network Management, the network is in a much better state. We are aware of VPNs that are going down, sites that are going down, or devices that are going down. We know that monitoring is correct because we've set it up properly the way we wanted it. 

Over the past year, a lot of work has been happening with the alerts and how we can fine-tune those. We can filter out a lot of the noise with the alert. For instance, if a site went down, we do not get alerts for each downlevel device. We get one for the primary device, and that's it. It will keep on repeating the info that you set on that. A lot of work has been done with the alerts. It's a lot more hands-on now. We are more aware of what's happening on each of our networks. There has been some fantastic work done.

I would rate Auvik Network Management a nine out of ten.

My main use case for Auvik Network Management (ANM) is primarily for network management and network monitoring, which represents the major requirement.

I configure Auvik Network Management (ANM) on all network equipment, including Cisco routers, switches, and Fortinet firewalls to monitor the ports and their usage, memory, and all system status, whether it is going up and down. Everything is monitored through Auvik Network Management (ANM).

The tool also provides visibility into how the network is connected, which is where Auvik Network Management (ANM) helps significantly. Additionally, the latest firmware and firmware upgradation cycle are monitored through Auvik Network Management (ANM).

Auvik Network Management (ANM) offers the main tool for monitoring network devices and alerting.

The inventory management and alerting feature of Auvik Network Management (ANM) stands out, where if any port, interface, or device goes down, an alert is sent, which brings us into action to mitigate the issue before users contact us about what is down.

Auvik Network Management (ANM) serves as a backbone for monitoring and proactive and reactive responses, which is faster than before. Previously, monitoring was lacking and proactive or reactive time was very delayed because timely alerts were not being received. Now, before a user contacts us, we know what is down and we are trying to mitigate the issue or we are in the process of mitigating the issue.

Auvik Network Management (ANM) saves time because it has a monitoring and alerting feature, which was required for time-saving, and it saves many ticket creations, therefore saving considerable time.

In Auvik Network Management (ANM), there is one problem observed. Devices need to be unmanaged and managed when changes are desired, rather than applying changes on the live system and getting them applied immediately once changed.

I have been using the solution for approximately six to eight months.

Auvik Network Management (ANM) is very stable and there have been no issues with Auvik Network Management (ANM) cloud-based tool at any time.

Auvik Network Management (ANM) is able to handle scalability as the network grows.

There have been one or two interactions with Auvik Network Management (ANM) support team, and those interactions went well.

Auvik Network Management (ANM) is not costly, but pricing is based on how many licenses are taken, and that can be improved.

Auvik Network Management (ANM) is a good product to choose because it has good options, is easy to adapt, and easy to integrate into the current network architecture. The overall review rating for this product is 8 out of 10.

My main use case for Auvik Network Management (ANM) is network monitoring. I will install a collector on our customer's network that monitors SNMP traffic and syslog to give us information about the current status of equipment or throughput issues. It allows us to monitor and troubleshoot and know about issues before the customer really even becomes aware of them sometimes.

Auvik Network Management (ANM) offers monitoring and alerting on potential issues as its best features. The ability to tune the alerts to receive only the ones I am interested in stands out to me.

Auvik Network Management (ANM) is very easy to set up and is quick to get set up and integrated.

Auvik Network Management (ANM) has positively impacted my organization by giving us one place to look to get a full picture of a customer's network environment without having to jump to multiple dashboards. I cannot give a specific number, but Auvik Network Management (ANM) is very helpful when we have newer technicians that do not know the individual dashboards for separate components, but they can go to Auvik Network Management (ANM) and see everything.

Auvik Network Management (ANM) could be improved with a little more proactive tuning of alerts. Right now, getting them tuned in is a manual process, so automating that a little more would be beneficial.

I have been using Auvik Network Management (ANM) for about eight months.

Auvik Network Management (ANM) is stable.

We have had no issues deploying Auvik Network Management (ANM) for any customer, regardless of size, that we have attempted, and we have used it for both small and some of our larger customers.

Auvik Network Management (ANM) customer support is very good, very responsive, and very helpful.

Positive

We did not use a solution previously.

Auvik Network Management (ANM) is very easy to set up and is quick to get set up and integrated.

We do not have a business relationship with this vendor other than being a customer.

We have not really been using Auvik Network Management (ANM) long enough to give a hard metric on return on investment.

Auvik Network Management (ANM) licensing is very simple, and I feel the pricing was appropriate to the service they provide.

We did not evaluate other options before choosing Auvik Network Management (ANM).

Auvik Network Management (ANM) helps me catch issues probably once or twice a month, but it also gives us valuable information when we are working with the customer to troubleshoot other issues. I have rated this review as a nine out of ten.

We use Auvik Network Management for notifications and tracking anything that might be going up and down on our network on a daily basis.

There are times when we inherit issues from whatever company we acquire, and deploying Auvik Network Management on a site and having it map everything that it can find and pull down all of the configuration is absolutely amazing for network discovery. It helps us get up to speed faster, though it doesn't necessarily reduce our time to resolution.

Auvik Network Management has definitely helped our organization troubleshoot network issues proactively. There've been times when it's notified us about networking issues, and we've been able to reach out and get things solved before complaints from customers.

We get notifications to be able to instantly take action on network issues and start turning around tickets.

Auvik Network Management definitely influences the ability to minimize support tickets. There are definitely ways it could be better, but it definitely helps.

We have 88 networks everywhere, from Massachusetts to Washington and down to Florida. We don't have a whole network. We have 88 small networks that we monitor with Auvik Network Management. Generally, we do get whole network visibility on individual monitors. From an overall perspective, to monitor all 88, there are times when it struggles, but most of the time, it's accurate.

It took us some time to see the benefits of Auvik Network Management. The business I'm in is mergers and acquisitions. We acquire individual offices that are geographically distant and separated, so we have to integrate approximately 88 networks. We had to do some of that integration before Auvik Network Management could be immediately useful for us. After we start that process for each site, it becomes useful depending on how long we're able to get the merger process going. It usually takes about 6 months, but after we get our hands on and start to work with the site, it's usually about a month before we start seeing any sort of benefit.

There's no single feature I prefer. Overall, it's just a good product. It is easy to use.

Most of the time, the network map works great. When it doesn't work, it can be frustrating. Sometimes the network map just doesn't want to update as quickly as it should, which can be frustrating, but that's usually during the setup process. Once you've got through that pain, it's almost 99.9% of the time perfect.

Most of the time, there's a performance issue before Auvik Network Management notices it. It's usually a user telling us about it, usually because of some sort of cascading effect. Auvik Network Management sometimes catches the issue, but sometimes it just doesn't. However, we don't really use it for performance monitoring because we don't have many items that need to be monitored from that perspective.

They're working on improving Auvik Network Management. I don't know if we've bought all the features. We were looking at the server monitoring capabilities, and that seems to be really up our alley. It would be helpful if it integrates more with Windows Server event logs and other types of logs. There are many times when we see logs, and it would be great if it could filter and match when items pop up in the logs, and allow us to create alerts. Currently, it only supports syslog and similar protocols, but we need different types of log monitoring.

I have been using Auvik Network Management for about three years. In June, it will be three years.

I'd put the stability at eight out of ten. There seem to be decent maintenance windows, and sometimes we have issues with the traffic insight features. They just randomly go down. Our US4 cluster has gone down a couple of times, but overall, it's not bad.

It seems to scale pretty well. We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end. There is nothing that we've noticed.

I've contacted their technical support two or three times. The speed was pretty great, given that they weren't high-priority issues. Two or three times when I opened a request, probably within 4 hours, someone reached out, talked to me, and everything was resolved. It's pretty good. 

Positive

The initial deployment of Auvik Network Management was difficult the first couple of times. Once we figured it out, it was pretty easy. I can't blame Auvik Network Management for some issues because a lot of it is just Microsoft Windows. We have a heavy Windows environment. It uses WMI to discover devices and pull device information. If you don't have it configured, it doesn't work quite right. That means you have to figure out how to get WMI to work correctly, and that's a Microsoft problem, not really an Auvik Network Management problem. Their instructions are helpful. They don't quite go as far as we have taken it, but it's definitely helpful.

In terms of maintenance, we have to go back every once in a while and make sure the map is up to date with Auvik Network Management because we do a lot of network gear replacement. A lot of our maintenance is going back and just updating credentials. When we swap gear, we update credentials because whatever we've acquired usually has some poorly chosen passwords. It doesn't really require maintenance so much as keeping up with your gear.

We don't use the documentation capabilities of Auvik Network Management. That's the one feature that we have not engaged with too much because we also have IT Glue. We've got our ticketing system, so it would just be one more place to put documentation, and that makes everything kind of a mess. Technically, we generate the documentation just as Auvik Network Management would, but it's through the IT Glue interface. If we have the integration set up with IT Glue, their IT Glue will go out and pull down the configuration and information about the devices from Auvik Network Management and load it into IT Glue. We just centralized that documentation, so it doesn't make much sense to keep it inside Auvik Network Management.

I would rate Auvik Network Management a nine out of ten.