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Automic Automation vs OpCon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
103
Ranking in other categories
No ranking in other categories
OpCon
Ranking in Workload Automation
8th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of Automic Automation is 7.5%, up from 6.1% compared to the previous year. The mindshare of OpCon is 1.7%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Q&A Highlights

RM
Aug 26, 2021
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Jose Rivera Hernandez - PeerSpot reviewer
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customers save a lot of money when they use this product, because of things like the scheduling tool."
"The monitoring and troubleshooting features are rich and with the dashboards and other features, automation work is made easier."
"It's very hard to transfer the feeling when you have a platform that came to handle infrastructure issues, but at the end of the day, they are making real changes and impacting our business level, which is amazing, because it's very uncommon. That's it, basicalSly."
"It is easy to manage and customize the system. It performs well."
"The most valuable feature is that I do not have to wait for one job to finish, then manually click on the next one to start. Automation is the best feature."
"What I like the most about Automic is its user interface."
"We have seen improvements in time efficiency and cost resources, because we are mainly focused on the SAP area, and its automation in that part."
"The most valuable feature is the flexibility of the tool."
"We haven't freed up a full person's job using it, but there are a good handful of people for whom it has freed up about half of their time. And those employees love it. A lot of tasks are based on certain times, and they're no longer stuck doing those things at those times. We don't have to have anybody coming in early anymore. They can focus on the processing part of their jobs instead of the file moving and downloading."
"The greatness of it is the flexibility of the scheduling and the integration of all platforms and processes. We have integrated it with everything from AIX to Microsoft Servers; with pretty much anything that we can."
"It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party."
"My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting."
"The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually."
"Reliability is always important, and the reliability of the system is outstanding."
 

Cons

"The vendor support is really bad and should be improved."
"The new UI feels unready. It makes your browsers crash."
"There has to be a better way to visualize things in the application without having so many windows open."
"The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction."
"I would like to see more types of Calendars in the next release of this solution."
"I'm not sure what data they use to make time estimates. However, most of the time it is not accurate. It's either way too long or way too short."
"Anything related to the enhancement process is poor at best and should be more transparent. They should consider an open-source model where users can more easily see requests."
"They should work to reduce pricing."
"The learning curve could be shorter. The problem is that it's difficult to simplify a product without taking away functionality. I would love to see OpCon become a little easier to grasp. However, my concern is that making things easier isn't always better for the product. If they can keep the integrity of the product while making it easier to learn, that would be an area of improvement."
"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."
"The SQL database connections are the only time that we've had issues with reliability and stability of the software."
"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."
"Enterprise Manager is a little clunky which I know they're addressing in the solution's manager."
"It was hard to automate in the beginning because there were a lot of concepts. I had to learn a lot of things, as I never used such a software before. I learned a lot of the concepts and ideas behind it in the beginning."
"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."
"It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."
 

Pricing and Cost Advice

"Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"It costs too much. That's why we are now looking at other products."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"Automic Automation is costly."
"The cost of the solution depends on the number of systems that are being orchestrated."
"Our company had paid around 5,000 to 6,000 USD per license for a month."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"The total cost of ownership is about the same to our previous product. The costs are relatively similar."
"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."
"If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour."
"We currently renewed with one of their new technology bundles. It's around $36,000 annually. We run a query of our SQL in our SQL database to see how many jobs we run. They're charging us per usage and whatever add-ons you want to use with OpCon."
"I have seen some contracts, and it seems that Control-M is a lot more expensive than OpCon, but I do not know the pricing of OpCon. Control-M seems to be four or five times more expensive than OpCon."
"The pricing is very reasonable."
"The cost is based on the number of jobs. You pay for what you use. For us, the support cost is between €20,000 and €30,000 per year. It's too expensive."
"This solution is certainly not the cheapest, but we win in time."
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Answers from the Community

RM
Aug 26, 2021
Aug 26, 2021
@PhilippeLLORET, All worked out fine in the end. We had demos for all three products, and it was decided that Automic Workload Manager was the best option for our needs. The vendor is now able to provide some support for the Automic Workload Automation product.
2 out of 6 answers
AJ
Jul 20, 2020
I am sorry because cannot help you. We have no experience with Appworx Application Manager.
Rony_Sklar - PeerSpot reviewer
Jul 20, 2020
@NickWilcox you recently reviewed OpCon - would you be willing to share your experiences with @Rick Murray to help him with his decision? @reviewer1166826 maybe you can give some insight into the pros and cons of AppWorx?
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
17%
Computer Software Company
12%
Insurance Company
8%
Computer Software Company
44%
Financial Services Firm
18%
Government
4%
Real Estate/Law Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction. Improvement is needed in both the respon...
What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
 

Also Known As

Automic Dollar Universe
No data available
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Find out what your peers are saying about Automic Automation vs. OpCon and other solutions. Updated: July 2025.
861,481 professionals have used our research since 2012.