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Automic Automation vs BMC AMI Ops comparison

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Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
BMC AMI Ops
Ranking in Workload Automation
30th
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mainframe Management (3rd)
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of Automic Automation is 6.8%, down from 7.1% compared to the previous year. The mindshare of BMC AMI Ops is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation6.8%
JAMS2.6%
BMC AMI Ops1.0%
Other89.6%
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
The service level and automated capacity manager functions allow us to control priorities, support SLA's and manage our 4HRA and reduce MLC for some software bills.
There currently is a WUI that allows an operator a single pane of glass to see how TM is performing to meet service policies within a JESMAS environment. This is a new feature and multiple individuals have expressed desire to not only see real time monitoring, but the ability to historically go back at least several hours or possibly an entire day to review history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"The built-in triggers are great."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"Automation helps us. It makes our lives easier. Anything that can be automated is automated."
"The most valuable feature is it always runs things automatically that you normally have to do manually, like download files."
"The functionality is great, the scripting language is very powerful. They can adapt to most use cases. Very good community of different companies and a user base so when we have problems we can go to other people."
"It enables us to build automation which is flexible in a controlled environment."
"The reason we went with Automic is very simple. We were using ESP, which was a Broadcom product. So, Automic happened to be a natural fit. It was a much easier transition from ESP to Automic. We had familiarity with the vendor and the product."
"It is flexible. We can do additional scripting in Automic script, in combination with JSL language."
"It is easy to set up and use. The whole system is complete."
"They just talked about adding support for hundreds of thousands of agents, and I know it goes up to about a thousand clients per engine, so you can do a lot with that. It's a very scalable solution."
"The integration of IMS commands is very useful, because you do not have to switch to another tool to problem solve solutions."
"Enabled me to solve production problems faster or even avoid them preemptively with warnings."
 

Cons

"The documentation is not super... It's not as quick and slick as I'd like it to be."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"I want JAMS to implement a global search function."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"The JAMS automation code isn't so clean."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"There are issues with compatibility when installing agents on legacy operating systems."
"I find that documentation is either very good or borderline useless depending on where you go."
"Anything related to the enhancement process is poor at best and should be more transparent. They should consider an open-source model where users can more easily see requests."
"Based on the feedback I have received, our customers would like to have some additional features, but they are mostly satisfied. For example, they would like to be able to print a workflow to have visibility. Sometimes, a workflow is quite complex, and they do not have the full picture of the workflow themselves."
"The web-based edition is missing a lot of the most important features available in Automic, we have absence. For example, when I'm scheduling a job, there is normally a flag that you can toggle to activate and deactivate the task, but that doesn't work properly in the web version. It's missing a lot of the calendar and scheduling features."
"After the merger, it is getting more American. Now, they do not have support in French and have limited German documentation. This is a critical problem for companies who have older generations who did not have English in school."
"We would like a way to test our cloud-based automations on-premises, and then migrate them to the cloud after they have been tested, without needing an additional license."
"There is room for improvement in reporting. There is a lack of reporting capabilities."
"An expansion for distributed systems would be great, but probably not workable."
"More visualisation and support for mobile devices would be good."
 

Pricing and Cost Advice

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"It's expensive, to be honest, but it does the job."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"Pricing is competitive compared to other major vendors."
"The solution seems expensive to me, but it does the job well."
"Automic Automation is costly."
"We came to a very good deal, but it took us three years to finalize."
"The cost of the solution depends on the number of systems that are being orchestrated."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"It costs too much. That's why we are now looking at other products."
"It has helped us reduce costs."
"If you already use other products from BMC, you might be able to get a package deal from BMC's sales department."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
10%
Insurance Company
8%
Financial Services Firm
28%
Government
8%
Manufacturing Company
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all ...
 

Also Known As

No data available
Automic Dollar Universe
BMC MainView, BMC Automated Mainframe Intelligence, Ops Monitoring, Ops Automation for Batch ThruPut
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Costco, Dell, Apple, Citi, AT&T, FedEx, Johnson&Johnson, Comcast, Caterpillar, Vodafone, Sysco, Google, Oracle, Microsoft, Walt Disney
Find out what your peers are saying about Automic Automation vs. BMC AMI Ops and other solutions. Updated: November 2025.
879,425 professionals have used our research since 2012.