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Appian Reviews

Vendor: Appian
4.2 out of 5
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2,630 followers
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Featured Appian reviews

Appian mindshare

As of June 2025, the mindshare of Appian in the Business Process Management (BPM) category stands at 5.9%, down from 6.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM)

PeerResearch reports based on Appian reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)Jun 13, 2025Download
ProductReviews, tips, and advice from real usersJun 13, 2025Download
ComparisonAppian vs CamundaJun 13, 2025Download
ComparisonAppian vs Automation AnywhereJun 13, 2025Download
ComparisonAppian vs Apache AirflowJun 13, 2025Download
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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
20%
Financial Services Firm
18%
Computer Software Company
10%
Government
7%
Manufacturing Company
6%
Insurance Company
5%
Healthcare Company
4%
Real Estate/Law Firm
3%
University
3%
Retailer
3%
Energy/Utilities Company
2%
Comms Service Provider
2%
Media Company
2%
Legal Firm
2%
Construction Company
2%
Non Profit
1%
Outsourcing Company
1%
Hospitality Company
1%
Transportation Company
1%
Pharma/Biotech Company
1%
Wholesaler/Distributor
1%
Consumer Goods Company
1%
Performing Arts
1%

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Appian reviews

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KS
Director & Key Managerial Personnel at Newlight Technology Solutions Private Limited
Verified user of Appian
May 17, 2025
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies

Pros

"The technical support for Appian rates as 10 out of 10 because they have a great support team."

Cons

"Appian is a great tool for internal use cases where the users are company employees, but it has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data."
RM
Technology Leader of Appian at a retailer with 11-50 employees
Verified user of Appian
Apr 5, 2025
Enables seamless transition from process-centric to data-centric operations with robust data management

Pros

"The most beneficial aspect of Appian is its data management capabilities and the process engine in general."

Cons

"I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages."
Find out what your peers are saying about Appian. Updated April 2025
856,807 professionals have used our research since 2012.
BG
Associate Consultant at a financial services firm with 10,001+ employees
Verified user of Appian
Mar 7, 2025
Manages databases effectively with seamless foreign key creation and data manipulation

Pros

"Appian is a stable product and works very well."
Nitin-Agarwal - PeerSpot user
Delivery Manager (Intelligent Business Automation) - Pega at Persistent Systems
Verified user of Appian
Jan 28, 2025
Seamless integration enhances workflows while memory optimization can improve complex processes

Pros

"It is easy for me to define the process and create configurable workflows."

Cons

"If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory."
Srimanta Pandit - PeerSpot user
Senior Consultant at Protiviti consulting
Verified user of Appian
Apr 22, 2024
Flexible, improves operational efficiency, and reduces the time taken to complete processes

Pros

"The tool is very flexible."

Cons

"It is difficult to set up the on-premise version."
Pankaj  Khera - PeerSpot user
Sr AVP - EXL Digital at EXL Services
Verified user of Appian
Mar 8, 2024
Facilitates quick and efficient application development with minimal coding required but has limitations regarding the use of external components

Pros

"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment. "

Cons

"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
Gowtham Thotapalli - PeerSpot user
Solutions Architect at Persistence System
Verified user of Appian
Jul 6, 2023
The solution has a very strong workflow engine, but it needs to improve its UI capabilities

Pros

"The most valuable features of Appian are workflow management and the ease with which you can build the UI."

Cons

"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
Mason Turvey - PeerSpot user
Robotic Process Automation Engineer at a logistics company with 5,001-10,000 employees
Verified user of Appian
Aug 6, 2022
Stands out with its integration capabilities, but the backend modeling can be streamlined a little bit

Pros

"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."

Cons

"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved. "