Vtiger CRM is a comprehensive tool that caters to businesses seeking to enhance customer engagement and streamline operations. It offers essential tools for effective contact management, sales automation, and collaboration.


| Product | Market Share (%) |
|---|---|
| Vtiger CRM | 1.3% |
| Microsoft Dynamics CRM | 2.8% |
| SAP CRM | 2.5% |
| Other | 93.4% |
Recognized for its ability to integrate all business processes on one platform, Vtiger CRM efficiently supports sales, marketing, and customer service teams by providing a robust set of features. Designed with scalability in mind, it caters to businesses of any size. Vtiger CRM focuses on increasing productivity while enhancing the customer journey, offering personalized communication and insights into customer interactions.
What are Vtiger CRM's key features?Vtiger CRM is effectively implemented across industries like healthcare, where it streamlines patient interaction management. In retail, it enhances personalized shopping experiences, while in finance, it ensures compliance and improves customer relations. Vtiger CRM's versatility allows it to be molded to fit industry-specific requirements.
Vtiger CRM was previously known as Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk.
| Author info | Rating | Review Summary |
|---|---|---|
| Owner | Director of Operations at Expert Technology Solutions | 3.5 | We use Vtiger CRM for customer database management, enjoying its customizable modules despite some minor issues like non-alphabetized drop-down lists. Transitioning from an open-source platform, we anticipate future ROI as our team adapts to this system. |
| Senior Customer Relations Manager at Qootco | 4.0 | No summary available |
| Director of Operations at Armada Cloud | No summary available |