Infor CloudSuite vs Vtiger CRM comparison

Infor and Vtiger are both solutions in the CRM category. Infor is ranked #16 with an average rating of 7.9, while Vtiger is ranked #44. Infor holds a 0.7% mindshare in CRM, compared to Vtiger’s 0.8% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

Infor CloudSuite

Read 18 Infor CloudSuite reviews

3,086 Views
679 Comparison Views

100% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

675 Views
628 Comparison Views

100% willing to recommend

Infor CloudSuite

Vtiger CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Infor CloudSuite and Vtiger CRM are competing in the business management solutions domain. Infor CloudSuite generally has an advantage in enterprise-level functionalities, while Vtiger CRM is preferred for user-friendly, smaller-scale applications.

Features: Infor CloudSuite delivers industry-specific solutions, advanced analytics, and scalability aimed at large organizations. Vtiger CRM focuses on intuitive CRM functionalities, easy customization, and seamless integrations, attracting businesses seeking straightforward CRM solutions.

Ease of Deployment and Customer Service: Infor CloudSuite's deployment is designed for complex, large-scale setups requiring extensive support and training. Vtiger CRM provides simpler cloud-based deployment with accessible customer support, enabling faster, less intensive adoption.

Pricing and ROI: Infor CloudSuite entails higher setup costs due to its extensive functionality for large enterprises, offering strong ROI over time through comprehensive solutions. Vtiger CRM presents a more affordable entry point, appealing to smaller businesses seeking cost-effective CRM management with essential features.

To learn more, read our detailed Infor CloudSuite vs. Vtiger CRM Report (Updated: November 2025).

Buyer's Guide

Infor CloudSuite vs. Vtiger CRM

November 2025

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Helped 873,003 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor CloudSuite

Ranking in CRM

16th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), Product Configuration and Quoting (6th), Warehouse Management (4th), Cloud HCM (6th), Financial Close Software (2nd)

Vtiger CRM

Ranking in CRM

44th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Sales Force Automation (17th)

Mindshare comparison

As of November 2025, in the CRM category, the mindshare of Infor CloudSuite is 0.7%, up from 0.3% compared to the previous year. The mindshare of Vtiger CRM is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Infor CloudSuite	0.7%
Vtiger CRM	0.8%
Other	98.5%

CRM

Featured Reviews

Dietmar Müller

Key Account Manager at Cronon GmbH

Provides integrated solutions for international business operations

Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's most valuable feature is production planning. It is one of the core features."

"It offers a facility to get data quickly."

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."

"The customization capabilities of CloudSuite Industrial are also there."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

"It is a very scalable solution."

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."

More Infor CloudSuite pros

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"The platform's distribution features need enhancement."

"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."

"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."

"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."

"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."

"The solution's support service could be better."

More Infor CloudSuite cons

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

Pricing and Cost Advice

"For on-premise installations, the licensing is yearly."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"It is a cost-effective solution."

"I feel it is not very cheap, very economical but also not very expensive."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"The pricing is not built on a standard model."

"The platform's pricing depends on the specific number of users."

"The product is expensive. I rate the pricing a five out of ten."

"We are using the free open-source version of Vtiger CRM."

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Healthcare Company

10%

Educational Organization

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	4

No data available

Questions from the Community

What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

See all answers

What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

See all answers

What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

See all answers

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Product Reports

Buyer's Guide

Infor CloudSuite

October 2025

Download Infor CloudSuite product report

Buyer's Guide

CRM

October 2025

Download Vtiger CRM product report

Also Known As

SyteLine

Vtiger Sales CRM

Overview

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

Infor

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Vtiger

Sample Customers

PRIDE Industries

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Infor CloudSuite vs. Vtiger CRM

November 2025

Free Report: Infor CloudSuite vs. Vtiger CRM

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