IFS Cloud Platform vs Vtiger CRM comparison

IFS and Vtiger are both solutions in the CRM category. IFS is ranked #27 with an average rating of 7.8, while Vtiger is ranked #45. IFS holds a 0.8% mindshare in CRM, compared to Vtiger’s 0.8% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

IFS Cloud Platform

Read 31 IFS Cloud Platform reviews

4,441 Views
533 Comparison Views

87% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

583 Views
531 Comparison Views

100% willing to recommend

IFS Cloud Platform

Vtiger CRM

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Executive SummaryUpdated on Dec 19, 2024

Vtiger CRM and IFS Cloud Platform compete in streamlining business processes, with Vtiger often preferred for its cost-effectiveness, while IFS Cloud Platform is known for its robust features.

Features: Vtiger CRM offers customization options, integration capabilities, and pricing of $30/month. IFS Cloud Platform provides enterprise management, advanced analytics, and scalability, with its pricing starting at $50/month, making it attractive for larger enterprises.

Ease of Deployment and Customer Service: Vtiger CRM's cloud-based deployment simplifies installation, with responsive customer support ensuring immediate assistance. IFS Cloud Platform offers an advanced deployment model designed for large operations and gives access to extensive resources and professional services to aid complicated implementations.

Pricing and ROI: Vtiger CRM's competitive pricing yields quick ROI, beneficial for smaller budgets. IFS Cloud Platform, with higher initial costs, provides long-term value through its advanced functionality and scalability, supporting substantial ROI for businesses looking for extensive capabilities.

To learn more, read our detailed IFS Cloud Platform vs. Vtiger CRM Report (Updated: September 2025).

Buyer's Guide

IFS Cloud Platform vs. Vtiger CRM

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IFS Cloud Platform

Ranking in CRM

27th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Customer Experience Management (9th), Field Service Management (2nd), Help Desk Software (17th), ERP (17th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (4th), Local Government CRM (13th), IT Asset Management (11th), IT Service Management (ITSM) (14th), License Management (2nd)

Vtiger CRM

Ranking in CRM

45th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Sales Force Automation (17th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of IFS Cloud Platform is 0.8%, up from 0.5% compared to the previous year. The mindshare of Vtiger CRM is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
IFS Cloud Platform	0.8%
Vtiger CRM	0.8%
Other	98.4%

CRM

Featured Reviews

Thangaraj Ramasamy

Consultant at Arcwide

Has supported project management and business customization through strong modular flexibility

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."

"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."

"There are fewer fields on the user screen compared to other products."

"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."

"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."

"There are fewer fields on the user screen compared to other products. This makes the UI a little bit easier to understand."

"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."

"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."

More IFS Cloud Platform pros

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."

"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."

"Customization needs to be improved."

"The solution needs to improve its documentation and user-friendliness."

"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."

"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."

"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."

"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."

More IFS Cloud Platform cons

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

Pricing and Cost Advice

"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."

"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."

"It is better to buy implementation services from IFS than from partners"

"We pay for a license to use the solution, which is not very expensive."

"Pricing is an area that could be improved. They could be more competitive."

"There are varying license levels that you can purchase."

"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."

"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."

More IFS Cloud Platform pricing and cost advice

"We are using the free open-source version of Vtiger CRM."

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

11%

Energy/Utilities Company

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	9
Large Enterprise	10

No data available

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

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What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

See all answers

What needs improvement with IFS Applications?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...

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Product Reports

Buyer's Guide

IFS Cloud Platform

September 2025

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Buyer's Guide

CRM

September 2025

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Also Known As

IFS Applications, Assyst, IFS Cloud

Vtiger Sales CRM

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Vtiger

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

IFS Cloud Platform vs. Vtiger CRM

September 2025

Free Report: IFS Cloud Platform vs. Vtiger CRM

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