We performed a comparison between Sales Creatio and Vtiger CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."
"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."
"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."
"Intuitive, low-code CRM platform that's easy to integrate and use."
"I like Creatio's workflows, automation, and no-code features that we can update as we wish."
"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."
"There's not a single CRM out there that is quite as flexible as Creatio CRM."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
"Creatio's mobile app could be more intuitive."
"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
"There is still some room for improvement in the overall look and feel of the software."
"Sales Creatio should include better customizations."
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
Sales Creatio is ranked 22nd in CRM with 8 reviews while Vtiger CRM is ranked 31st in CRM with 3 reviews. Sales Creatio is rated 9.0, while Vtiger CRM is rated 7.6. The top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Oracle Fusion Service, Salesforce Sales Cloud and Zoho CRM, whereas Vtiger CRM is most compared with Odoo.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
