Tricentis qTest Reviews

Name: Tricentis qTest
Brand: Tricentis
Rating: 4.2 (18 reviews)

4.2 out of 5

18 reviews
100% willing to recommend

What is Tricentis qTest?

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

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Tricentis qTest is the #3 ranked solution in top Quality Management Tools. PeerSpot users give Tricentis qTest an average rating of 8.4 out of 10. Tricentis qTest is most commonly compared to OpenText Application Quality Management: Tricentis qTest vs OpenText Application Quality Management. Tricentis qTest is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.

Helped 865,295 peers since 2012

Featured Tricentis qTest reviews

SamuLehikoinen

Partner Manager at Agiilit Oy

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

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Sudipto Dey

Technical Lead at Linde

The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.

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Anuj-Kataria

QA Manager at Next Solutions

Our company still hasn't found a way to mark in Tricentis qTest using APIs when our automation strips run, which is a process that, if introduced in the future, can probably improve the tool. The aforementioned process happens in other tools like Azure DevOps, Zephyr, or Xray but not in Tricentis qTest. In the future, an automated test suite, triggering functionality in the test suite, and execution of automated tests, which could be marked in Tricentis qTest, would be a great addition to the tool. Tricentis qTest's technical support team needs to improve its ability to respond to queries from users.

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Tricentis qTest mindshare

As of August 2025, the mindshare of Tricentis qTest in the Test Management Tools category stands at 15.1%, up from 12.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Test Management Tools

PeerResearch reports based on Tricentis qTest reviews

Type	Title	Date
Category	Test Management Tools	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	Tricentis qTest vs OpenText Application Quality Management	Aug 20, 2025	Download
Comparison	Tricentis qTest vs TestRail	Aug 20, 2025	Download
Comparison	Tricentis qTest vs TFS	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
OpenText Application Quality Management	4.0	12.5%	89%	208 interviews Add to research
TFS	4.0	6.5%	87%	99 interviews Add to research

Valuable Features

Tricentis qTest offers crucial features such as seamless JIRA integration, comprehensive reporting, effective test management, and an intuitive user interface. Users highlight its ability to track test automation, manage requirements, and streamline defect management efficiently. The tool supports agile workflows with ease of importing and exporting artifacts, while also providing adaptability to DevOps environments. Its centralized platform allows users to manage testing processes effectively, enhancing overall testing efficiency.

"The self-healing aspects and maintenance of scripts are much faster and quicker, and we are able to find better avenues and better productivity in terms of maintenance, which we can pass on to the customer."
"The initial setup was very easy."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."

Room for Improvement

Tricentis qTest needs enhancements in graphical reports, API documentation, and performance of Insights reporting. The requirement for better integration with JIRA and improvements in the user interface is notable. Reporting functionality needs to be more user-friendly and versatile. Insights engine requires upgrading to handle large data sets effectively. Automation integration with Jenkins is sought, and connections between qTest and tools like Tosca need improvement. The JIRA integration and feature set require further development for enhanced usability.

"For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available."
"We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."

ROI

Tricentis qTest efficiently manages test cases and boosts global support, enhancing collaboration and visibility. Testers focus on complex tasks rather than creating test cases, leveraging reusable suites. Users appreciate quick adoption, seamless upgrades, and significant savings, particularly with the integration of artificial intelligence features. While not immediately evident in all cases, many see a prompt return through improved process efficiencies and faster maintenance, contributing value and resource optimization.

Pricing

Tricentis qTest offers a pricing model that involves an upfront yearly cost for concurrent licenses, appealing to global organizations due to its flexibility in user access. Standard licenses range from $1,000 to $2,000 per license annually without additional costs. However, pricing can vary significantly, with quotes around $60,000 for 30 licenses including discounts. Although Tricentis qTest may be more expensive than some competitors, the features and licensing flexibility often justify the cost for enterprises.

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

Popular Use Cases

Tricentis qTest is primarily used for test case management, test design, execution, and defect tracking. Users manage testing processes, store test scripts, and integrate with tools like JIRA and Selenium for automation. It supports centralized management of test requirements and scenarios. Integrations with Tosca and other tools improve testing efficiency. Users manage both manual and automated testing, with cloud capabilities ensuring access to the latest features. Teams benefit from improved Quality Assurance and streamlined testing workflows.

Service and Support

Tricentis qTest's customer service is generally praised for being responsive and helpful, with quick resolutions and effective communication. Many appreciate the attentiveness and structured support process. Some suggest improvement in response time, especially regarding first-tier support. Users benefit from dedicated contacts like account managers for better follow-ups. While a few encountered delays or limitations, most found tech support to be friendly, quick, and efficient in handling inquiries.

Deployment

Tricentis qTest's initial setup is primarily praised for its simplicity. Most entities found the process straightforward, with support readily available, facilitating user adoption. Deployment took varying amounts of time due to data migration and organizational needs. Cloud-based installations simplified configuration. Some faced challenges, especially during data migration or integration with tools like JIRA. Generally, user guidance and structured configurations were highlighted as beneficial, ensuring smoother transitions to new project environments.

Scalability

Tricentis qTest has demonstrated impressive scalability, supporting global teams seamlessly. Users report no significant issues or complaints, even with extensive use across different teams and high concurrent usage. It requires minimal maintenance due to its cloud-based nature. Organizations have expanded usage successfully, integrating with various tools and gradually increasing licenses as needed. However, some find the management of numerous projects unorganized and express interest in features for archiving old data.

Stability

Users report Tricentis qTest as generally stable with occasional performance issues during high volumes. Downtime is minimal, and stability is consistent, although some have encountered lag or glitches. Outages occur infrequently, with a noted improvement after software updates. Teams find it reliable for their needs, expressing satisfaction post-initial learning curve. While a few users see room for optimization, many rate stability highly, commending its availability and performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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